Located near shops,restaurants and fuel. Still no housekeeping
Leanne at the front desk on Saturday night was amazing. Kind personable and attentive. My faughter whom is disabled needed another blanket to keep warm and one was gladly provided. The sunday night desk clerk with the nice moustache(sarcasm) wanted to talk to me from 8 ft behind the desk and with his mask basically off. Didnt care for his lack of professionalism.
This property was recently renovated and so many of the updates make such perfect sense!! Clearly, detailed attention was paid to exactly how guests typically use a room - like a really nice luggage shelf built into the wall unit, because, hello, what's the first thing people do when they walk into a room? And it goes on from there. Really nice hotel, very accommodating staff, very clean and clean smelling. Thank you!
Remodeling happening during stay. Breakfast was a great selection. Bed.. not so comfy.
We almost always stay at Holiday Inn Express due to they are clean, usually have a pool, & are reasonably priced. Also, we enjoy the breakfast that they provide. The front desk staff were very friendly & helpful. What we didn’t like was all the roadwork going on right on right outside the hotel.
Very nice place. Clean, lots of towels, friendly staff.
Comfortable and clean. Excellent staff - friendly, courteous and efficient. The location is nice because there is a lot in the immediate area. I would stay here again and recommend it to a friend.
It was prefect for our family and clean with no problems ..
Clean and comfortable stop while moving to rural Wisconsin land of Lakes.
You have the most comfortable beds! Our rooms were comfortable and clean. The pool was fun for the kids. The breakfast selection was one of the best we've encountered. Great stay for all of us.
Checked in for a 2 night stay. There was a short line and phones were ringing. The lady at the front desk was excellent to hustle to handle the rush by herself and still make us feel welcomed. Walked in to find dirty pillow cases. One had a lot of hair on it, the other had stains. We called front desk and within minutes we had new pillowcases. Rooms are super quiet, we didn't hear neighboring rooms or hallway noise. Breakfast was average. We used the pool each morning and both times they were out of pool towels. Again we called front desk and within minutes they brought towels to the pool. We've stayed at this hotel about 6 times with all previous experiences being perfect, so I think this may have been an anamoly. Will try it again next time.
Everything was great. Room was clean and comfortable and the continental breakfast was awesome!
Very friendly staff and good selection for breakfast. Good location and lots of stores and restaurants in walking distance. When I asked for extra towels they brought them right away. Only negative was the gym. The gym was small, the water was empty, and very humid.
Nice hotel, good location, and great value for a low price!
very easy off of Highway. Parking is a bit congested. Hotel is very clean and service is very friendly.
Located 0.8 mi (1.3 km) from Nagawaukee County Park and Beach, Holiday Inn Express & Suites Delafield, an IHG Hotel is within a 15-minute drive of other popular attractions like Waukesha County Expo Center. This 83-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
All 83 rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.
Guests staying at Holiday Inn Express & Suites Delafield, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Located near shops,restaurants and fuel. Still no housekeeping
Leanne at the front desk on Saturday night was amazing. Kind personable and attentive. My faughter whom is disabled needed another blanket to keep warm and one was gladly provided. The sunday night desk clerk with the nice moustache(sarcasm) wanted to talk to me from 8 ft behind the desk and with his mask basically off. Didnt care for his lack of professionalism.
Thank you for your feedback regarding your recent stay with us. I am sorry that you weren't treated with the level of service that we strive to deliver to all of our guests. I am always happy to hear both the good and the bad and appreciate you giving us a perfect score despite an imperfect stay. We hope that you had a safe trip home and hope to see you in the future!
Thank you!
This property was recently renovated and so many of the updates make such perfect sense!! Clearly, detailed attention was paid to exactly how guests typically use a room - like a really nice luggage shelf built into the wall unit, because, hello, what's the first thing people do when they walk into a room? And it goes on from there. Really nice hotel, very accommodating staff, very clean and clean smelling. Thank you!
Thank you for your review! I appreciate you sharing the details of your stay and hope that you get another chance to visit us in Delafield!
Thank you for your review! We appreciate you staying with us and hope to see you again.
Remodeling happening during stay. Breakfast was a great selection. Bed.. not so comfy.
Thank you for your review! We appreciate you choosing to stay with us and hope that you stay with us again.
We almost always stay at Holiday Inn Express due to they are clean, usually have a pool, & are reasonably priced. Also, we enjoy the breakfast that they provide. The front desk staff were very friendly & helpful. What we didn’t like was all the roadwork going on right on right outside the hotel.
Very nice place. Clean, lots of towels, friendly staff.
Thank you for your review. We appreciate you staying with us and hope to see you again.
Thank you for your review!