Staybridge Suites Milwaukee West-Oconomowoc3.0 out of 5.0
Recent guest reviews
We recently stayed at this hotel and loved the location and the suite was very roomy and nice and quiet, but the wonderful breakfast buffet was the BEST! Great selection of food and was displayed very well. The room was nice and spacious and was very quiet! It was more expensive but we were just staying the weekend and this hotel is mostly for long term renting. We had never stayed at a Staybridge Hotel before. We will definitely stay there again in the future.
I have had the best experience with Staybridge. I was very late coming in from the Ferry and hauling my boat. Richard was very helpful friendly. Everything was clean and comfortable. Very quiet place. I always travel with my dog and the other pet owner's are very responsible with leashes and clean up. I'll be back again.
We loved our room, the breakfast and the evening appetizers with wine or beer. Very clean, helpful staff. Look for online deals. The hot tub was appreciated and the kitchenette though not used, was well outfitted.
First time at this chain and wow I am impressed Friendly staff and beautiful lobby I thought I booked a suite room for the 3 of us and walked into a 2 bedroom apartment with our DOG 2 Queen beds in one room and a king bed in the other Each with a full bathroom and shower Looks brand new to me Full breakfast included Rates are excellent Pool and jacuzzi as well
The indoor pool was closed for maintenance & I did not get a credit yet I checked out two hours late and the Manager charged me for a quarter of a day. When I booked the room I told them I might not be out until 3pm because of a lunch after a funeral. They said I might be charged for a half day. I had my dog so I could not check out before the funeral. Anyway, I was able to checkout by 1pm so I requested they waive the half day charge. The manager asks me what I think I should pay, like she is talking to a five year old. I said Staybridge is a big corporation & I know she can waive the charge if she likes. She hems & haws and asks again what I think I should pay. I say I was two hours late, there are 24 hours in a day so 1/12 the day rate. She does her thing again and says she can reduce it to a quarter of a day. I agree so I can go home. Note: My siblings had booked five other rooms for the funeral & have stayed here in the past. And, my relatives in Oconomowoc have many clients come into town. Unfortunately, this short-sighted manager doesn't realize how much business she has lost Staybridge so she could get paid a quarter of a day for my 2 hour stay.
We have stayed here numerous times since they opened about seven + years ago. They have always had clean rooms, good breakfasts and excellent social hours, always enough food, never had a problem with billing or room problems. We always enjoy our stays in Oconomowoc. They do a good job!
This hotel was clean, quiet and friendly. Very convenient off the highway. Our room was spacious and comfy. A computer and printer were available for unexpected business needs. Breakfast came with our visit too. We will stay here again.
The service and staff are great, the breakfast food and selection is above average, the rooms are clean and are nicely laid out and maintained. The kitchenettes add a very nice touch to any extended stay. Slept very well. Quiet.
This is not a luxury hotel, but it is a great one with many amenities. I've put up several of my employees here and hosted meetings as well. I also had my sons birthday party here and the staff was great. Even the smallest rooms have mini kitchens and DVD players. They're all super clean and well maintained too. There's a small nice pool with a hot tub, a putting green, grills, and a movie room. The complimentary breakfast is excellent! There's not a full service restaurant, but for meetings you can get catering from their sister hotel. Otherwise you can order in -- Rosatis is a great option.
Checked in for 2 night stay and best way to describe greeting was indifferent, waited a while and then rather than getting a friendly greeting asked name, given a little information about breakfast and pool hours and given keys to room. The person at the desk just wasn't very friendly. Next morning left about 9:00am and returned at 3:00pm, room had not been made-up by housekeeping. Called front desk and asked if housekeeping was still taking care of rooms, informed yes and gave them our room number. Spent time in pool area and returned to room, nothing taken care of in room. Left at 4:30 and stopped at front desk. Asked about getting housekeeping--this is what really is most upsetting--young woman response to us was "didn't you read the sign in the bathroom". What? The only sign in the bathroom pertains to towels, put on floor if you want replacements. We were then informed there is no housekeeping on weekends. What? I guess you have to ask to get towels, didn't get that memo or see that sign. One of the men at the front desk said he would get towels into the room. When returned to room we had clean towels and the person decided to take the tip that had been left in the morning for housekeeping. When checked out I asked that a manager call us pertaining to problems we encountered, still waiting for call. Informed person at check out of problems and again told there is no housekeeping on weekends. Asked how we were supposed to know that and where was that written. He did not know the answer. I guess that the day before we thought there was housekeeping based on the response that was given to us when we asked about getting room made-up. The desk attendant did apologize to us and gave me a business card of the business manager that I asked to call us. No housekeeping on weekends??? Positives: room is ok, bed comfortable, breakfast adequate, better than other basic hotels, and very good coffee.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Staybridge Suites Milwaukee West-Oconomowoc places you within a 10-minute drive of Hawks Inn and Oconomowoc Arts Center. This 128-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. Also close to this Oconomowoc hotel are Imagination Station and Oconomowoc Historical Museum.
Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
All 128 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Other standard amenities include coffee makers, free local calls, and ironing boards.
Guests of Staybridge Suites Milwaukee West-Oconomowoc have access to an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 165 reviews