Staybridge Suites Milwaukee West-Oconomowoc3.0 out of 5.0
Recent guest reviews
This is not a luxury hotel, but it is a great one with many amenities. I've put up several of my employees here and hosted meetings as well. I also had my sons birthday party here and the staff was great. Even the smallest rooms have mini kitchens and DVD players. They're all super clean and well maintained too. There's a small nice pool with a hot tub, a putting green, grills, and a movie room. The complimentary breakfast is excellent! There's not a full service restaurant, but for meetings you can get catering from their sister hotel. Otherwise you can order in -- Rosatis is a great option.
Checked in for 2 night stay and best way to describe greeting was indifferent, waited a while and then rather than getting a friendly greeting asked name, given a little information about breakfast and pool hours and given keys to room. The person at the desk just wasn't very friendly. Next morning left about 9:00am and returned at 3:00pm, room had not been made-up by housekeeping. Called front desk and asked if housekeeping was still taking care of rooms, informed yes and gave them our room number. Spent time in pool area and returned to room, nothing taken care of in room. Left at 4:30 and stopped at front desk. Asked about getting housekeeping--this is what really is most upsetting--young woman response to us was "didn't you read the sign in the bathroom". What? The only sign in the bathroom pertains to towels, put on floor if you want replacements. We were then informed there is no housekeeping on weekends. What? I guess you have to ask to get towels, didn't get that memo or see that sign. One of the men at the front desk said he would get towels into the room. When returned to room we had clean towels and the person decided to take the tip that had been left in the morning for housekeeping. When checked out I asked that a manager call us pertaining to problems we encountered, still waiting for call. Informed person at check out of problems and again told there is no housekeeping on weekends. Asked how we were supposed to know that and where was that written. He did not know the answer. I guess that the day before we thought there was housekeeping based on the response that was given to us when we asked about getting room made-up. The desk attendant did apologize to us and gave me a business card of the business manager that I asked to call us. No housekeeping on weekends??? Positives: room is ok, bed comfortable, breakfast adequate, better than other basic hotels, and very good coffee.
Notably cheaper than the nearby HGI but with so much more. We stay here about once a year and are never disappointed. I still love the enormous pool, good enough for laps. First time we noticed the theater room off the cafe area, with comfy chairs for about 12. Rooms also have DVD players, and we checked out one of their DVDs to watch in our room. If you have discs to donate, they could use more. I would love to try their grills in summer. Only $10 charge for a pet, unless the pet makes a mess, as it should be.
This was a lovely hotel. The rooms were very nice and the staff was super friendly. It was wonderful to bring our dog and I would seek out Staybridge Suites in the future as a result of our positive experience with this hotel.
We live about an hour away but wanted to be able to visit the Christmas Market and in particular the "Fest Halle" (Beer tent) i called the hotel and asked about taxi service and was pleasantly surprised to find they had info on Uber and Lyft, we spent a couple of hours at the market and then checked in, arranged for an Uber driver to pick us up and set a time for a return ride. The driver was delightful and filled us in on what was in the area. We were able to really enjoy the market fully and the hotel was spotless and very comfortable and the staff really attentive, great breakfast.
While my loved one was in a nearby hospital for an extended period of time, my family stayed at the Staybridge Suites in Oconomowoc a few times With so many worries about our loved one and the back and forth travel, it was nice to have a quality landing pad. The rooms are spacious. They allow pets and one of our stays we could tell there were pet odors. However, for our following visit we made mention of that and the room was perfect. The breakfast is delicious and FREE. There is a theater room, which my kids love and I really appreciated the kitchen in the room and the free washer and dryers downstairs. It's right off the expressway so it's easy to get to and it's near all kinds of stores and restaurants. The staff was very accommodating and helped with all of our needs.
Just got back from staying here 2 nights over Thanksgiving weekend. The location was great (just off the interstate) and hotel is easy to get to. We stayed in a King Suite and enjoyed having a kitchen and living room. The buffet breakfast has plenty to choose from and great coffee choices. The only problem we encountered was that our refrigerator was not getting cold and producing ice so we contacted the front desk. Vicky was on duty and quickly came up to check and offered to get us a new fridge. (In fact, Vicky was on duty the whole time we were there, day and night! )They brought us a new one while we were out, however, they forgot to transfer our fridge items. Vicky was very apologetic and found our ice packs and brought them to our room! She always had a smile on her face and we really felt like she cared about us and wanted us to have a great experience. She is a model employee and truly exemplifies the meaning of hospitality. We are in this area several times a year and will definitely return to Staybridge because of Vicky!
Stayed over night to check out the Christmas market! Location off the highway and nice place to relax overnight! Recommend the place for family as it has suites! Social events and breakfast to eat and relax with family!
I have never stayed at a Staybridge prior to visiting Oconomowoc. I stayed there only because the usual hotel chain I use is not located in this area. We were very impressed with this hotel for several reasons. First, the price is very reasonable in comparison with the chain my family usually uses. Second, the room size/set up was great for our need and better than expected. We stayed in a suite with 2 full sized beds (3 people were in our party) not realizing there would be a living room area and kitchen separate from the bedroom. This was a nice surprise. Third, as many hotels have, the free breakfast was a nice convenience, but Staybridge takes it further by also providing a free "happy hour" 3 evening of the week with free soup, sandwiches, and drinks (wine, juices, sodas). This was especially appreciated after a 14-hour drive. Additionally, everyone is friendly and helpful. We enjoyed our stay and will be staying there again.
The suites are nice rooms with bedrooms partitioned from main area, each with a kitchenette. This hotel is designed for extended stay, but we like it just because our kids can have their own room that the door can be closed. (We stayed in the two bedroom suite with a king and two full beds). Nice amenities include: large public laundry room, mini movie theater, breakfast, pool, office center. The pool was nice, although a little plain compared to some.
Staybridge Suites Milwaukee West-Oconomowoc places you within a 10-minute drive of Hawks Inn and Oconomowoc Arts Center. This 128-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. Also close to this Oconomowoc hotel are Imagination Station and Oconomowoc Historical Museum.
Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
All 128 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Other standard amenities include coffee makers, free local calls, and ironing boards.
Guests of Staybridge Suites Milwaukee West-Oconomowoc have access to an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 157 reviews