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Recent guest reviews

I really enjoyed my stay here. Staff from the front office, 2 the folks preparing the breakfast, we're all very friendly and very approachable. The place was clean and very welcoming, everything in the room work and I felt very comfortable in there. I would definitely stay there again and hope that staff there knows that I really appreciate them.

Is a lot off construction around the hotel but the hotel is great. Holiday Inn are on top of my choice all the time

There were people loitering in the parking lot listening to loud music that sat there for two hours and then left.

Good location

Overall the hotel was very nice & convenient for our graduation stay. However, the smoke alarm went off in the entire building at 4 am because someone in one of the rooms tried smoking. It was quite a shock of a wake up at 4 in the morning. The continental breakfast was really great. Better then most hotels. I likes that the shower had bigger pump bottles for shampoo, conditioner & body gel. I was overall very pleased with our stay.

I booked a room for 6/28/20. Upon check in, I was told that there is no reservation under my name. After a few minutes, the receptionist found out that my reservation was messed up . Their system showed 07/8/20 instead. She called some where to fix it and I had to wait even a few more minutes until I finally checked in. The lady who was working at the reception provided me an upgrade to the original reservation and I got a bigger room.

This hotel is deceiving. The lobby has been updated, but the rooms are in terrible condition. The housekeeping staff is either untrained or doesn’t care about their jobs.

Super friendly staff greeting us at check in. Friendliness continued with morning breakfast and front desk staff as well. Room clean and comfortable. Though near freeway, freeway sound did not disrupt stay at all.

We had problems with our toilet 2 times but they fixed it correctly the second time.

No body wash, no oatmeal or pancake mix at breakfast

Got locked out of room, staff member happening to be coming down hall, told him what happened so he let me in room. The problem was he never verified that I was even staying at hotel, very scary for a single women.

Close to family and restaurants clean & comfortable

Very comfortable stay. Staff courteous and helpful. Just what I wanted. I have friends in every direction and this location is perfect. For the money it’s hard to beat.

Lobby was under construction, there is next door construction. Rooms got a facelift, but overall you can still see the age of the place. Door to room would stick, air unit was dirty with construction debris. Bathroom still had hair trimmings from previous guest. Our unit had a balcony, but it connected to another unit. Used by neighboring guests, were loud and smoking late into the night. Morning breakfast was weak. Bruised fruit, stale breads.

Much better lighting in the room, but no light over microwave and coffee maker making it difficult to read buttons. Awakened at 5:15 am by noisy garbage collectors. Shower had mildew in the corners. No hot egg dishes for breakfast since renovation in the kitchen is not complete. TV Guide (list of channels) in binder in roomwas not accurate.

It would have been nice if the website had mentioned that the hotel was being extensively renovated. Even to get onsite you have to drive through the construction activity of what appears will be a neighboring hotel. The HIE itself is being renovated, so there is considerable dust and noise (starting at 7am.) I was peeved to find that the fitness room was unavailable due to the renovation, and the breakfast was minimal as well because, you guessed, the kitchen was under renovation. If the hotel is not planning to provide the advertised amenities, it should be made clear at the time of reservation.

Checked in before a medical procedure at nearby Friedert Hospital. The front desk clerk (a woman named Carolyn) was terrific...she arranged transport for me from the motel to the hospital, gave me lots of extra supplies and wished me luck. Nice human touch.

W North Ave Milwaukee WI

Hotel highlights

  • Walking distance to Mayfair Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Wauwatosa within a short walk of Mayfair Mall, Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel is within a few miles (5 km) of other popular sights such as Milwaukee County Zoo. This 121-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All of Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel's 121 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 43-inch TVs with cable channels. Free local calls, hair dryers, and laptop-compatible safes are also standard.


Property features

Renovated in 2016, Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel offers a 24-hour gym, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a meeting room, a computer station, and laundry facilities.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel

Everyone (11) Couples (10) Business (6) Family (13) Other (2) Friends (1)
5
Friends Business Business

I really enjoyed my stay here. Staff from the front office, 2 the folks preparing the breakfast, we're all very friendly and very approachable. The place was clean and very welcoming, everything in the room work and I felt very comfortable in there. I would definitely stay there again and hope that staff there knows that I really appreciate them.

By on May 2, 2022

Review comment responded on May 3, 2022

Dear Christopher, Thank you for the kind compliments! We hope to see you again soon.

4
Partner Couples

Is a lot off construction around the hotel but the hotel is great. Holiday Inn are on top of my choice all the time

By , from Iowa City on Apr 25, 2022

Review comment responded on Apr 26, 2022

Dear Rosendo, Thank you for the great review! We hope to see you again soon. Sincerely

1
Everyone

There were people loitering in the parking lot listening to loud music that sat there for two hours and then left.

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5
Everyone

By on Sep 9, 2021

3
Partner Couples

Good location

By on Aug 8, 2021

Review comment responded on Aug 9, 2021

Thank you for taking the time to tell us about your experience at Holiday Inn Express Milwaukee West – Medical Center!

4
Family

Overall the hotel was very nice & convenient for our graduation stay. However, the smoke alarm went off in the entire building at 4 am because someone in one of the rooms tried smoking. It was quite a shock of a wake up at 4 in the morning. The continental breakfast was really great. Better then most hotels. I likes that the shower had bigger pump bottles for shampoo, conditioner & body gel. I was overall very pleased with our stay.

By on May 24, 2021

Review comment responded on May 25, 2021

Thank you for taking the time to leave a review - we are glad you enjoyed our breakfast and the shower amenities are definitely a plus! On Behalf of the entire team I want to personally apologize for the disturbance regarding the fire alarm. The safety and security of our guests is always our number one priority.

4
Everyone

By on Mar 24, 2021

Review comment responded on Apr 7, 2021

Thank you for the review - we hope to see you soon!

2
Business Business

I booked a room for 6/28/20. Upon check in, I was told that there is no reservation under my name. After a few minutes, the receptionist found out that my reservation was messed up . Their system showed 07/8/20 instead. She called some where to fix it and I had to wait even a few more minutes until I finally checked in. The lady who was working at the reception provided me an upgrade to the original reservation and I got a bigger room.

By , from Columbia, MO on Jun 30, 2020

1
Partner Couples Family

This hotel is deceiving. The lobby has been updated, but the rooms are in terrible condition. The housekeeping staff is either untrained or doesn’t care about their jobs.

By on Dec 29, 2019

5
Family Family

Super friendly staff greeting us at check in. Friendliness continued with morning breakfast and front desk staff as well. Room clean and comfortable. Though near freeway, freeway sound did not disrupt stay at all.

By on Dec 27, 2019

Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel

11111 W North Ave, Milwaukee, WI 53226
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