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Hotel Chelsea, a South Beach Group Hotel

3.0 out of 5.0

Recent guest reviews

The hotel doesnt have enough space to drop off de baggages, doesnt have parking, is too small and the peopleo who works there aren't nice, and doesnt help the tourist with anything. We were 2 ladies with 6 baggages and the guy in front desk we not busy but anyway didnt help us. He was sitting there looking me and my friend habing troibles with the heavy of the baggage but he didnt ask if we need some help. The space is too small, i didnt like this hotel. You get what you pay but in this case, is too much expensive for the amenities and the services of the hotel. And "the free shuttle" to the airport is not truth. You have to walk like 3 streets to pick up the bus. Is not a service from the hotel

We arrived and was told we won a "raffle" and had to walk to another hotel for an upgrade. The other hotel was no better, and if that was an upgrade I would hate to see what the other room looked like.

At 3pm no available rooms, dirty hotel where you can hear everything from another room. Shower no clean, I was worry to sleep in their beds. Staff not Profesional at all. Rooms downstairs just for real party people......

I got a great deal in very good location. Friendly staff

The Chelsea is for those who just need a simple place to stay that includes the necessary amenities at a great price. There is no pool but you can walk to the beach and parking is not a problem. The rooms are nice and the happy hour each evening is great

My wide went into labor and they would not refund our money or change the date for us. This was certainly says a lot about this hotel chain. DO NOT STAY HERE. THIS HOTEL DOES NOT HAVE ANY CONSIDERATION FOR EMERGENCY CIRCUMSTANCES.

Staff were friendly... airport shuttle was convient... happy hour was fun...room was comfortable, the room also had a refrigerator... Cuban restaurant close to the hotel....

stayed here once before my recent trip & i'll be back .. super convenient!

Very clean hotel, but rooms are small. Staff was friendly and accommodating. Two blocks from the beach... great location!

I would of paid more to stay somewhere else, staff not friendly and room not the cleanest, toilet was def not clean.

It was my BIRTHDAY and it was the BEST I will BE back the staff was Great. Thanks for making my birthday Great. see u soon

My fiancee and I wanted to spend her birthday weekend in South Beach and this was the best priced hotel in the area. The hotel was hard to spot the first time but manageable. There is also no on-site parking. Meaning you'll either be stuck with on-street parking at 4+ an hour, garages that are blocks away from the hotel property or valet that charge a night. We opted for valet because we didn't have a choice. Don't really like paying so much extra when there really isn't another safer, cheaper option. But it's South Beach and just another property capitalizing on it. Entryway is easy to confuse for something else, no real way to discern if it's a hotel or a cafe from the main entrance. Walking in is nice, bar and seats off to the left and this fountain wall in front of you as you walk in as well as stairs and elevators. Front desk is off to the immediate right, walking in. Check-in was quick and we received our keys and wifi password. Rooms are pretty small and the bathroom is even smaller. Plenty of toiletries, towels and comforts though. It's very chic and the beds are extremely soft. Hallway carpets leading up to the room were a little lumpy, the smell of dank weed permeated some of the hallway and the walls are definitely thin as we could hear a lot of conversations, arguments and other bumps and sounds. Food service needs work. Bartender took way too long to check on us etc when there wasn't anyone else ordering. Everything else was fine though.

Musty smell and an older building. Great location and price though. Staff members were very nice. Got used to smell after awhile. Not horrible but not amazing either.

Nice but look better on pics Roos are small Beds are nice and comfortable I just feel the room was to small

Convenient to the beach, but not too close if you don't want the noise of south beach. Nice and chic décor. it has a mini fridge which is a must for me when staying in hotels. Great happy hour for guests and friendly staff.

Easy check in, bartender was cool (happy hour everyday 7pm-8pm), close to everything!!

Perfect location. We did experience a bed bug problem and we were switched out of the room immediately and the rooms were smaller than they looked in the photos but overall the staff was cool and the stay was comfortable.

Excellent staff and experience. Gorgeous rooms. Very nice location. There's a garage not far from the hotel for cheap overnight parking, and there's also valet service. Two blocks to the beach. One word of caution - my room was right off the lobby, so I heard the loud bar music until they shut down. It didn't bother me in the slightest - I was too drunk to care - but more sober and light-sleeping folks will want to request a room futher in the back. I had a great stay!

This cute botique hotel was located a short 5 min walk from the beach. It was clean and the staff was amazing. They were all helpful and friendley. My friend and I had a great time here and we are definitely staying here again

Room options

Standard Room

Queen 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hotel Chelsea

Everyone (19) Couples (52) Business (8) Family (15) Friends (59) Other (26)
1

bad service, unconfortable

Everyone

The hotel doesnt have enough space to drop off de baggages, doesnt have parking, is too small and the peopleo who works there aren't nice, and doesnt help the tourist with anything. We were 2 ladies with 6 baggages and the guy in front desk we not busy but anyway didnt help us. He was sitting there looking me and my friend habing troibles with the heavy of the baggage but he didnt ask if we need some help. The space is too small, i didnt like this hotel. You get what you pay but in this case, is too much expensive for the amenities and the services of the hotel. And "the free shuttle" to the airport is not truth. You have to walk like 3 streets to pick up the bus. Is not a service from the hotel

By , from Ecuador on Sep 16, 2017

2

poor service

Everyone

We arrived and was told we won a "raffle" and had to walk to another hotel for an upgrade. The other hotel was no better, and if that was an upgrade I would hate to see what the other room looked like.

By on Apr 12, 2017

2

never again

Everyone

At 3pm no available rooms, dirty hotel where you can hear everything from another room. Shower no clean, I was worry to sleep in their beds. Staff not Profesional at all. Rooms downstairs just for real party people......

By , from Chicago on Mar 8, 2017

5

great location

Everyone

I got a great deal in very good location. Friendly staff

By , from Chicago IL on Feb 14, 2017

4

hidden gem

Everyone

The Chelsea is for those who just need a simple place to stay that includes the necessary amenities at a great price. There is no pool but you can walk to the beach and parking is not a problem. The rooms are nice and the happy hour each evening is great

By on Feb 13, 2017

1

we had a terrible experience with this hotel.

Everyone

My wide went into labor and they would not refund our money or change the date for us. This was certainly says a lot about this hotel chain. DO NOT STAY HERE. THIS HOTEL DOES NOT HAVE ANY CONSIDERATION FOR EMERGENCY CIRCUMSTANCES.

By on Feb 13, 2017

4

great location

Everyone

Staff were friendly... airport shuttle was convient... happy hour was fun...room was comfortable, the room also had a refrigerator... Cuban restaurant close to the hotel....

By , from cleveland on Feb 7, 2017

4
Everyone

stayed here once before my recent trip & i'll be back .. super convenient!

By on Jan 23, 2017

4

nice for the price

Everyone

Very clean hotel, but rooms are small. Staff was friendly and accommodating. Two blocks from the beach... great location!

By on Jan 18, 2017

2

pay more & stay some where else

Everyone

I would of paid more to stay somewhere else, staff not friendly and room not the cleanest, toilet was def not clean.

By on Nov 17, 2016