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Recent guest reviews

We couldn’t stay here. We walked in and it was dimly lit and smelled very heavily of pot. We decided to try the room and it was no better. Someone had shoved tissue in the peephole so you couldn’t see out. Not the kind of place we felt comfortable with our kids, so we asked for a refund and found something more family friendly.

Had to cancel this visit! Plan to visit in the future!

The room had visible damage too the walls and the drywall was cracked

My husband checked in and was assigned to a room that had no assembled bed, mattresses leaning against the wall, tv on, and reeked of bug spray!!! They moved him to a different room, but surfaces were not clean, breakfast items were not cooked well. This was generally a very bad experience!

Very convenient and affordable for a one night stay.

Comfortable beds Beds were comfortable and the rooms are clean

The 2 stars come from the breakfast, only because it stayed stocked and was a hot breakfast buffet. This hotel definitely wasn’t worth what we paid. The carpets felt gross and the walls were dirty. We specifically chose a room with a pull out sofa because we have 4 kids. We opened the couch and it was so dirty! Crumbs and dirt all over, like it hasn’t been cleaned in a very long time. Because of that, we had to squish 4 kids on one bed. It smelled musty and like stale smoke. The air conditioner didn’t cool the whole room. We travel often and we have stayed in better hotels for less. I wouldn’t recommend this hotel, especially since there are so many in the area. Not even worth a quick overnight stay. I wish I would have read the reviews first.

Nice place to stay overnight when passing through!

Staff was very helpful, but my room had a very strong mildew smell that made it uncomfortable They had a hot breakfast but ran out of eggs and other items, didn't seem to be anyone in charge of that.

The carpet was disgusting. The bottoms of our socks were black.

The hotel staff were very friendly. The location was great. What could be improved on is the smoke smell. The popcorn in the lobby helps,(the kids loved the popcorn) but I'm very sensitive and have kids with asthma. My suggestion is: maybe having automatic airfreshners throughhout the building would balance things out. But overall, we had a nice stay and would stay again. Thanks!

After the kids work hard for their win in the basketball tournament, the luxurious comfort of the beds was just what we all needed. They were soft but supportive in the right places. If I could have fit it in my car it would have went home with me ;) And the pillows, love love love them. I must find out where to buy one. The continental breakfast was delicious. The gentleman who readied it I never got his name but he was a delight. Will definitely stay at this hotel again!

hotel not as presented. needs updating, wallpaper coming off wall, carpet was dirty, location not as presented. breakfast could be better. Staff very nice and accommodating. As a single female senior citizen was not comfortable with location. not located in area I had decided on. I expect better from this chain, I use them quite often.

Memphis was our intended stop as we drove south on our road trip. We arrived really late in the evening, but luckily someone was there to smoothly check us in. There were also plenty of parking spaces available. Luckily we were able to get additional toiletries since we had forgotten ours (toothpaste...). Breakfast was filling and pretty good. I can never complain about a free breakfast that serves warm food. Overall, it was a good stay for our needs. It's not ideal for the traveller looking to stay near downtown, but it is perfect for those who are in need of a comfortable place to stay overnight.

I enjoyed this stay as always. It was short notice to find a hotel room becuz of the circumstances of death n the family, but as always my room was very accommodating. Good job.

Facilities were close to the airport and location of business so it was very convenient.

Book this hotel last minute for my mom who was traveling from Texas to Kentucky & i coulnt have been more happy with how comfortable she was. Great location right off the highway, staff was super friendly & the FREE breakfast in the morning was her favorite part! :) (good selection)

This isn't a place we'll ever stay again, although the experience could've been worse. Pros: - Friendly staff who tried to help (not very successfully, but they did try) - Reasonably comfortable bed - Good climate control - Convenient to our destination - Low-traffic area - Iron worked Cons: - Toilet wasn't bolted to floor and felt like it would fall over - Prong was broken off in outlet causing electrocution hazard - Hallway (in non-smoking area) reeked of smoke - Both sheets and towels were very cheap cotton-polyester blend - Vending area contained no vending machines - Sink was plumbed backwards, so I nearly scalded myself trying to turn the water temperature down

Clean, convenient lication. Good breakfast. Internet is a little slow, but overall it is a nice hotel.

We normally prefer the Hampton but couldn't find any that weren't booked. Read a review stating this hotel was nicer than your average Comfort Inn. The review was right on. We had a very pleasant stay and can only say good things about the staff. The breakfast was comparable to the Hampton breakfast and free! The gentleman in charge of breakfast was so nice as to check with guests, making sure they were done before closing up. Would stay again.

McRee St Memphis TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Business center

Located within 2 miles (3 km) of Golf and Games Family Park, Quality Inn & Suites Memphis East places you within a few miles (5 km) of Shelby Farms Visitor Center. This 55-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay.


Rooms

Quality Inn & Suites Memphis East's 55 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of Quality Inn & Suites Memphis East enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.

Room options

Suite, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Quality Inn & Suites Memphis East

Everyone (8) Couples (10) Business (4) Family (10) Other (2)
1
Family

We couldn’t stay here. We walked in and it was dimly lit and smelled very heavily of pot. We decided to try the room and it was no better. Someone had shoved tissue in the peephole so you couldn’t see out. Not the kind of place we felt comfortable with our kids, so we asked for a refund and found something more family friendly.

By on Dec 24, 2019

Review comment responded on Jan 20, 2020

We sorry

3
Partner Couples Business Business

Had to cancel this visit! Plan to visit in the future!

By on Sep 9, 2019

3
Family Family with small children Family

The room had visible damage too the walls and the drywall was cracked

By on Mar 11, 2019

1
Family

My husband checked in and was assigned to a room that had no assembled bed, mattresses leaning against the wall, tv on, and reeked of bug spray!!! They moved him to a different room, but surfaces were not clean, breakfast items were not cooked well. This was generally a very bad experience!

By on Mar 9, 2019

4
Everyone

Very convenient and affordable for a one night stay.

By on Jan 1, 2019

5
Everyone

Comfortable beds Beds were comfortable and the rooms are clean

By on Sep 8, 2018

Review comment responded on Sep 9, 2018

Dear guest, Thanks a lot for taking the time in sharing favorable review score for our hotel. It is wonderful knowing that your stay was comfortable and the services were to your expectations. I hope you will stay with us again soonest and do not hesitate to let us know if you need assistance.

2

friendly but dirty

Everyone

The 2 stars come from the breakfast, only because it stayed stocked and was a hot breakfast buffet. This hotel definitely wasn’t worth what we paid. The carpets felt gross and the walls were dirty. We specifically chose a room with a pull out sofa because we have 4 kids. We opened the couch and it was so dirty! Crumbs and dirt all over, like it hasn’t been cleaned in a very long time. Because of that, we had to squish 4 kids on one bed. It smelled musty and like stale smoke. The air conditioner didn’t cool the whole room. We travel often and we have stayed in better hotels for less. I wouldn’t recommend this hotel, especially since there are so many in the area. Not even worth a quick overnight stay. I wish I would have read the reviews first.

By , from Texas on Jul 11, 2018

Review comment responded on Jul 13, 2018

Hello Aubrey, I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We want you have a convenient and accommodating experience, and we thank you for sharing your constructive review.

4
Everyone

Nice place to stay overnight when passing through!

By on Jun 17, 2018

Review comment responded on Jun 26, 2018

Dear guest, Our guests' comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We hope to see you again when your travels bring you back to the area!

2

memphis

Everyone

Staff was very helpful, but my room had a very strong mildew smell that made it uncomfortable They had a hot breakfast but ran out of eggs and other items, didn't seem to be anyone in charge of that.

By , from pa on Aug 31, 2017

3

filthy floor

Everyone

The carpet was disgusting. The bottoms of our socks were black.

By on Mar 8, 2017

Quality Inn & Suites Memphis East

1335 McRee St, Memphis, TN 38134
url importing https://www.orbitz.com/Memphis-Hotels-Quality-Inn-&-Suites-Memphis-East.h41338-p2.Hotel-Reviews