First off, I tried calling the front desk staff prior to arriving to the hotel and never reached anyone. The hotel room had holes in the walls, cigarette burns in the sheets and floor [non-smoking rooms might I add] no pillow cases or towels til the last night of my stay, I was checked me out of my room on the second day without my knowledge of it. Some of my food items were thrown away in the process from the fridge. The bed was poorly made upon first arrival with pillows and sheets thrown in a pile on the bed. The furniture was in poor condition with stains and damage. The walls were thin enough to hear everything going on in the next room. I wouldnt recommend this one at all.
Property under construction not the most convenient at the moment hallways open with no flooring in place stairways blocked off, still can’t find the elevator, doors to the inside of the building not closed or locked. The room was clean and pleasant, bathroom was clean no mold *****OK******
We couldn’t stay here. We walked in and it was dimly lit and smelled very heavily of pot. We decided to try the room and it was no better. Someone had shoved tissue in the peephole so you couldn’t see out. Not the kind of place we felt comfortable with our kids, so we asked for a refund and found something more family friendly.
Had to cancel this visit! Plan to visit in the future!
The room had visible damage too the walls and the drywall was cracked
My husband checked in and was assigned to a room that had no assembled bed, mattresses leaning against the wall, tv on, and reeked of bug spray!!! They moved him to a different room, but surfaces were not clean, breakfast items were not cooked well. This was generally a very bad experience!
Very convenient and affordable for a one night stay.
Comfortable beds Beds were comfortable and the rooms are clean
The 2 stars come from the breakfast, only because it stayed stocked and was a hot breakfast buffet. This hotel definitely wasn’t worth what we paid. The carpets felt gross and the walls were dirty. We specifically chose a room with a pull out sofa because we have 4 kids. We opened the couch and it was so dirty! Crumbs and dirt all over, like it hasn’t been cleaned in a very long time. Because of that, we had to squish 4 kids on one bed. It smelled musty and like stale smoke. The air conditioner didn’t cool the whole room. We travel often and we have stayed in better hotels for less. I wouldn’t recommend this hotel, especially since there are so many in the area. Not even worth a quick overnight stay. I wish I would have read the reviews first.
Nice place to stay overnight when passing through!
Staff was very helpful, but my room had a very strong mildew smell that made it uncomfortable They had a hot breakfast but ran out of eggs and other items, didn't seem to be anyone in charge of that.
The carpet was disgusting. The bottoms of our socks were black.
The hotel staff were very friendly. The location was great. What could be improved on is the smoke smell. The popcorn in the lobby helps,(the kids loved the popcorn) but I'm very sensitive and have kids with asthma. My suggestion is: maybe having automatic airfreshners throughhout the building would balance things out. But overall, we had a nice stay and would stay again. Thanks!
After the kids work hard for their win in the basketball tournament, the luxurious comfort of the beds was just what we all needed. They were soft but supportive in the right places. If I could have fit it in my car it would have went home with me ;) And the pillows, love love love them. I must find out where to buy one. The continental breakfast was delicious. The gentleman who readied it I never got his name but he was a delight. Will definitely stay at this hotel again!
hotel not as presented. needs updating, wallpaper coming off wall, carpet was dirty, location not as presented. breakfast could be better. Staff very nice and accommodating. As a single female senior citizen was not comfortable with location. not located in area I had decided on. I expect better from this chain, I use them quite often.
Memphis was our intended stop as we drove south on our road trip. We arrived really late in the evening, but luckily someone was there to smoothly check us in. There were also plenty of parking spaces available. Luckily we were able to get additional toiletries since we had forgotten ours (toothpaste...). Breakfast was filling and pretty good. I can never complain about a free breakfast that serves warm food. Overall, it was a good stay for our needs. It's not ideal for the traveller looking to stay near downtown, but it is perfect for those who are in need of a comfortable place to stay overnight.
I enjoyed this stay as always. It was short notice to find a hotel room becuz of the circumstances of death n the family, but as always my room was very accommodating. Good job.
Facilities were close to the airport and location of business so it was very convenient.
Book this hotel last minute for my mom who was traveling from Texas to Kentucky & i coulnt have been more happy with how comfortable she was. Great location right off the highway, staff was super friendly & the FREE breakfast in the morning was her favorite part! :) (good selection)
This isn't a place we'll ever stay again, although the experience could've been worse. Pros: - Friendly staff who tried to help (not very successfully, but they did try) - Reasonably comfortable bed - Good climate control - Convenient to our destination - Low-traffic area - Iron worked Cons: - Toilet wasn't bolted to floor and felt like it would fall over - Prong was broken off in outlet causing electrocution hazard - Hallway (in non-smoking area) reeked of smoke - Both sheets and towels were very cheap cotton-polyester blend - Vending area contained no vending machines - Sink was plumbed backwards, so I nearly scalded myself trying to turn the water temperature down
Located within a mile (2 km) of Methodist Le Bonheur Healthcare, Quality Inn & Suites Memphis East is within 2 miles (3 km) of Golf and Games Family Park. This 55-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay.
All 55 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
Guests of Quality Inn & Suites Memphis East enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
First off, I tried calling the front desk staff prior to arriving to the hotel and never reached anyone. The hotel room had holes in the walls, cigarette burns in the sheets and floor [non-smoking rooms might I add] no pillow cases or towels til the last night of my stay, I was checked me out of my room on the second day without my knowledge of it. Some of my food items were thrown away in the process from the fridge. The bed was poorly made upon first arrival with pillows and sheets thrown in a pile on the bed. The furniture was in poor condition with stains and damage. The walls were thin enough to hear everything going on in the next room. I wouldnt recommend this one at all.
Property under construction not the most convenient at the moment hallways open with no flooring in place stairways blocked off, still can’t find the elevator, doors to the inside of the building not closed or locked. The room was clean and pleasant, bathroom was clean no mold *****OK******
Sorry but the review you have written is for different property we are not under construction
We couldn’t stay here. We walked in and it was dimly lit and smelled very heavily of pot. We decided to try the room and it was no better. Someone had shoved tissue in the peephole so you couldn’t see out. Not the kind of place we felt comfortable with our kids, so we asked for a refund and found something more family friendly.
We sorry
Had to cancel this visit! Plan to visit in the future!
The room had visible damage too the walls and the drywall was cracked
My husband checked in and was assigned to a room that had no assembled bed, mattresses leaning against the wall, tv on, and reeked of bug spray!!! They moved him to a different room, but surfaces were not clean, breakfast items were not cooked well. This was generally a very bad experience!
Very convenient and affordable for a one night stay.
Comfortable beds Beds were comfortable and the rooms are clean
Dear guest, Thanks a lot for taking the time in sharing favorable review score for our hotel. It is wonderful knowing that your stay was comfortable and the services were to your expectations. I hope you will stay with us again soonest and do not hesitate to let us know if you need assistance.
The 2 stars come from the breakfast, only because it stayed stocked and was a hot breakfast buffet. This hotel definitely wasn’t worth what we paid. The carpets felt gross and the walls were dirty. We specifically chose a room with a pull out sofa because we have 4 kids. We opened the couch and it was so dirty! Crumbs and dirt all over, like it hasn’t been cleaned in a very long time. Because of that, we had to squish 4 kids on one bed. It smelled musty and like stale smoke. The air conditioner didn’t cool the whole room. We travel often and we have stayed in better hotels for less. I wouldn’t recommend this hotel, especially since there are so many in the area. Not even worth a quick overnight stay. I wish I would have read the reviews first.
Hello Aubrey, I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We want you have a convenient and accommodating experience, and we thank you for sharing your constructive review.
Nice place to stay overnight when passing through!
Dear guest, Our guests' comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We hope to see you again when your travels bring you back to the area!
Sorry to hear that you were not satisfied with room . But i think you are writing for different hotel since my all walls are made of concrete block.