Holiday Inn Downtown Memphis by IHG

Hotel with free local shuttle, steps from Peabody Ducks

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Breakfast, lunch, dinner served; American cuisine

1 bedroom, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service
Bar
Housekeeping
Breakfast available
24/7 front desk
Parking available

Explore the area

160 Union Ave, Memphis, TN, 38103

Peabody Ducks
‪2 min walk‬
Beale Street
‪5 min walk‬
FedExForum
‪6 min walk‬
Memphis, TN (MEM-Memphis Intl.)
‪15 min drive‬

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Room options

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Sleeps 2
1 King Bed

Premium Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 King Bed

City view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Sleeps 4
2 Double Beds

Standard Room

Sleeps 2
1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, City View

Very good

City view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, City View

Excellent

City view
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds

Good

Sleeps 4
2 Double Beds

About the neighborhood

Memphis

Located in Downtown Memphis, Holiday Inn Downtown Memphis by IHG is next to popular attractions like Peabody Ducks and AutoZone Park. This 3-star hotel has 192 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

Peabody Ducks - 2 min walk - 0.1 miles
AutoZone Park - 2 min walk - 0.1 miles
Beale Street - 5 min walk - 0.3 miles
FedExForum - 6 min walk - 0.4 miles
Beale Street Landing - 8 min walk - 0.5 miles

Getting around

Memphis Central Station - 20 min walk
Memphis International Airport (MEM) - 18 min drive

Restaurants

‪Flying Saucer - ‬5 min walk
‪Charlie Vergos' Rendezvous - ‬1 min walk
‪Huey's Restaurant - ‬1 min walk
‪Tamp & Tap - ‬3 min walk
‪Blind Bear - ‬5 min walk

About this property

Holiday Inn Downtown Memphis by IHG

Hotel with free local shuttle, steps from Peabody Ducks

At Holiday Inn Downtown Memphis by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 27 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include coffee makers, free local calls, and safes.

Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Pet friendly
Free WiFi
Air conditioning
Gym

$103 nightly

Jul 19 - Jul 20

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Free area shuttle up to 5 mi
Valet parking on site (USD 27 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking available

Food and drink

Daily breakfast available for a fee
A bar/lounge
A restaurant

Restaurants on site

Downtown Bar & Grill

Things to do

Gym
TV in common areas

Family friendly

Free area shuttle
Grocery/convenience store
In-room crib

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

24-hour business center
5 meeting rooms
6,000 square feet of conference space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator
Front entrance ramp
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
15 floors
Ballroom
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Free crib
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Valet parking fee: USD 27 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Beale

Holiday Inn Beale Hotel

Holiday Inn Beale Hotel Memphis-Downtown St.

Holiday Inn Memphis-Downtown Beale St.

Holiday Inn Downtown Memphis Hotel

Holiday Inn Downtown Memphis

Holiday Inn Beale Street

Memphis Holiday Inn

Holiday Inn Memphis

Memphis By Ihg Memphis

Holiday Inn Downtown Memphis

Holiday Inn Downtown Memphis by IHG Hotel

Holiday Inn Downtown Memphis an IHG Hotel

Holiday Inn Downtown Memphis by IHG Memphis

Holiday Inn Downtown Memphis by IHG Hotel Memphis

Frequently asked questions

Are free cancellation options available at Holiday Inn Downtown Memphis by IHG?

Holiday Inn Downtown Memphis by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do near Holiday Inn Downtown Memphis by IHG?

This hotel is situated in Downtown Memphis within a 10-minute walk of Beale Street and FedExForum. You'll also find National Civil Rights Museum and Bass Pro Shops at the Pyramid within a short drive.

Is there parking available at Holiday Inn Downtown Memphis by IHG?

Yes, valet parking is offered for USD 27 per day with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn Downtown Memphis by IHG include a casino?

No, Holiday Inn Downtown Memphis by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Downtown Memphis by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Downtown Memphis by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu and free Internet access as well as a bar.

Are there hot tubs at Holiday Inn Downtown Memphis by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Downtown Memphis by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Downtown Memphis by IHG serves breakfast for a surcharge each morning at Downtown Bar & Grill.

Does Holiday Inn Downtown Memphis by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Downtown Memphis by IHG.

Does Holiday Inn Downtown Memphis by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Downtown Memphis by IHG?

The closest major airport to Holiday Inn Downtown Memphis by IHG is Memphis International Airport (MEM), which is 11.3 mi away (18 minutes by car).

Can I book a room with a balcony at Holiday Inn Downtown Memphis by IHG?

No, at Holiday Inn Downtown Memphis by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Downtown Memphis by IHG Reviews

7.0

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

2/10 Terrible

David

Traveled with group

May 3, 2025

Disliked: Staff & service, property conditions & facilities

I arrived to check in, to find out that the hotel had been closed down because their AC wasn’t working and they were sending guests to other hotels. I was not notified of this, although they claim they did … So i was turned away with no recourse to find another hotel for three nights, after flying in to town and expecting to have a hotel to actually stay at.

Stayed 3 nights in Apr 2025

2/10 Terrible

Anthony

Apr 12, 2025

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family

Apr 12, 2025

Unfortunate inconvenience

Never checked in. The air conditioning was out of service (for months) and we were not notified in advance, by either hotels.com or the hotel. We ended up canceling the reservation and paying more to stay at another hotel, which was very inconsiderate and inconvenient. The front desk worker was kind and courteous.

Stayed 1 night in Apr 2025

8/10 Good

Chris

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

2/10 Terrible

Ben

Apr 8, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The air conditioning was out and they didn’t notify me or give me an opportunity to refund my stay

Stayed 3 nights in Mar 2025

8/10 Good

Tiffany

Apr 3, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

6/10 Okay

Glenn

Traveled with partner

Apr 3, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Close to the game

Stayed 1 night in Apr 2025

2/10 Terrible

Caroline G

Apr 3, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I ended up not staying here due to the fact there was no air conditioning at the facility at all. I was not informed ahead of time and I’m still waiting on a refund and it’s been 5 days.

Stayed 1 night in Mar 2025

2/10 Terrible

Guy

Apr 3, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Yetta

Apr 1, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property didn't have air in the whole building and started i could get a full refund on both rooms free from cancelation but they are giving me the run around about my money!!! Because they cancelation free went up everyday even after the general manager told them they didn't have air and it wasn't my fault and i should get a paid in full refund but they didn't give me any of my money!! They kept all 9 hundred and something dollars!! I will never ever deal with them again

Stayed 2 nights in Mar 2025

2/10 Terrible

John

Mar 31, 2025

Liked: Staff & service

Stayed 1 night in Mar 2025

4/10 Poor

William

Traveled with group, Traveled with partner

Mar 30, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

There was nothing wrong with the property...EXCEPT: no air conditioning and no breakfast (the chef didn't show up.) We were not informed of the AC situation until we showed up. While we would have been allowed to cancel without penalty, it was too late in the day for that -- a major hassle. They found a room that was only sort of hot and provided fans, but no discounted rate for this. The next morning, we learned that the chef didn't show up, so the breakfast we counted on was not available. No coupon or voucher for elsewhere was offered or available. That was disappointment on top of the AC disappointment. That said, we found out upon checkout that some of the room charge was credited. If not for that, I don't know that I'd bother with a Holiday Inn again, but that acknowledgement of our disappintment keeps this chain in play for me going forward. However, I probably would not stay at this particular hotel again based on these oddities. On the plus side, the staff was very friendly and tried (within their limited powers) to accommodate us. Particularly awesome was Henry, the man in charge of valet during our stay. He was a rock star.

Stayed 1 night in Mar 2025

2/10 Terrible

Tylair

Mar 30, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No air conditioning in the rooms was 85 degrees the entire stay. The employees were great super nice and the only reason we staid.

Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Traveled with group

Mar 30, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The Hotels AC was down throughout the building.The staff was great! Did not stay.

Stayed 1 night in Mar 2025

2/10 Terrible

Phillip

Mar 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy with any of the service from Hotels.com

When I checked in there was no air conditioning, no lights in the elevator and when I wanted to take a shower there was no hot water. I was only staying one night because I was just passing through on a long road trip and the main reason for me to stop is to be able to take a shower. Nobody did anything to compensate me including Hotels.com

Stayed 1 night in Mar 2025

6/10 Okay

Shelley

Traveled with family

Mar 26, 2025

Liked: Cleanliness, staff & service

When we arrived to check in we were informed the air conditioning was out. The did let us check out our room first before we decided to stay or not. We ended up staying as we had just driven 10 hours. They did provide a fan. They did not mention all but 2 of the 3 elevators were out of order and the 1 that was working only had emergency lighting inside. Then when it came to morning and taking showers, there was no hot water at all. Also ice makers were only working on certain floors. Other than that, I guess bed was fine and room was clean. $30 for parking was a bit steep. I’d definitely call this hotel first before booking to make sure they aren’t having issues. Holiday Inns are usually a safe bet.

Stayed 1 night in Mar 2025

2/10 Terrible

James P

Mar 23, 2025

Stayed 1 night in Feb 2025

2/10 Terrible

Jacklyne

Traveled with family

Mar 18, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible! No hot water or AC. Apparently they hadn’t had hot water for several days but didn’t notify us until we were checking in. So we couldn’t make alternate arrangements and were stuck there. Dirty towels in room, lights in elevator burnt out, no wifi in room. This place was beyond disappointing.

Stayed 2 nights in Mar 2025

2/10 Terrible

Mercedes

Mar 16, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Mar 2025

2/10 Terrible

Tanner

Business traveler

Mar 15, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This was the worst experience at a hotel. Other than the staff which was great. When we got to the hotel the staff checking us in told us the ac was not working and to go check the room. Then a guy who I found out was the owner of the place said oh no we got that fixed so we decided to stay… worst mistake we made on our trip. We got to the room that night and we found out in fact the ac had not been fixed. So in fact the owner lied to our face. He then told the manager that the front desk was turning away customers which in fact she was doing her job very well. What a POS! Then the next morning after making it though the night we go to shower and there is no hot water. Even if they fix the issues I will never stay here again! And they charged us full price for the night!!!! Holiday in lost a customer here all because of a crappy owner!! And the room my friend stayed in hadn’t been cleaned before from the guy that had checked out cause of the same issues we had. On a positive note it gave us an opportunity to stay at Neopolean which is just around the corner it’s an older place but the staff and place were friendly and nice. I told them they should hire the front desk clerk from holiday inn. Do not stay here!!! We wondered why it seemed like we were the only ones in the hotel. Even the bar was closed down…

Stayed 3 nights in Feb 2025

2/10 Terrible

Tamarcia

Business traveler

Mar 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

2/10 Terrible

Riley

Mar 14, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Very hot room was 93 degrees

Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Traveled with partner

Mar 12, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The staff was very nice and helpful at check in. The property is poorly maintained. Besides outdated rooms with chipped furniture, the air conditioning wasn’t working. It was 82 degrees in our room all night. I suspect that was not a new development because there was a box fan in the room when we arrived. Also, there were no functioning lights in the one working elevator until someone stuck a puck light up, providing minimal lighting. It would have been nice if these things had been mentioned at check in.

Stayed 1 night in Mar 2025