- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- Parking has height restrictions.
Holiday Inn Downtown Memphis
3.0 out of 5.0
3.6
out of 5
Average Guest Review
See all 88 reviews
This hotel is most popular for:
Recent guest reviews
The staff is wonderful from the check in to the parking. Everyone was always so nice and helpful. We stay here at least once a year. This is our go to hotel when in Memphis.
All employees were super friendly and helped with everything!!
Stayed here on business with out getting rental car. Hotel was in walking distance of Beale st and restaurants. Offer free pick up & drop off shuttle within 5 mi radius of hotel was useful (none to/from airport unfortunately ). Overall staff service and room was good.
The room would never cool down It was very uncomfortable.
Very loud, and did not care for inability to access my vehicle. Homeless people all over and never felt safe.
No inside parking without mandatory 22$ valet! While bldg is old rooms were current decor. 4th flr has balcony but the bathroom shower wouldnt accom a tall person..the ceiling is very low No microwave or refrigerator either Bar food was good and we had a great lady running things that night! Price..not a good value
I was attending a business conference at the Peabody Hotel and this was the one of the overflow hotels. Convenient, across the street from the Peabody and walking distance to downtown attractions. Rooms were clean and staff friendly.
Close to all the fun downtown. Room comfortable. The Keurig coffee machine was nice.
Great location to restaurants. Parking was expensive though.
Very nice place and close to Beale Street. The staff couldnt have been any better. I will stay here again.
The employees were great...from the front desk to the cleaning and everyone in between! We were there for 3 nights to celebrate a friends daughters 21st birthday.
It was okay!! Until the morning where there was an event outside where people were on microphones and there was a marching band with 15 drummers!!!!! People hollering at 6:30 am. I paid 200 dollars and was very unhappy!!!!!!
Great spot to stay for the Beale St Music fest, but the rates jump WAY up for Memphis in May. If i had it to do over again, I would just spend a little more and stay at the Peabody across the street for those prices.
I believe the place was being renovated so it might be nicer now. When I was there I was not impressed but the location is great and just a quick walk to beale street. I would stay again to see if it has been updated.
We walked everywhere. Staff was very helpful. Hotel was clean.
Stayed 3 nights, room were clean and staff was nice. Walls were very thin so we heard everything outside including the automated voice of the elevator and the ice machine. Staff at hotel stated there was no transport from the airport however there was a van waiting for pilots only.
We were greeted with big smiles and friendly staff. When we left, they gave us the same warm smiles. They were always asking if we needed any help and gave us great information. Great location for easy access to Beale St. and many great restaurants.
Ordered a king one bed room. Got a two bed queen. Parts of the room #855 were broken shower and towel hooks. Right next to ice machine and it sounded like someone was vacuuming all night right outside the door. Bell Boy did not help.Told me to make sure I put the cart outside the room next to elevator. No refrigerator or microwave Anyway, very expensive for what we got. It is close to Beale Street.
We arrived early since we wanted to beat the storm that was coming our way and the staff worked hard to get our room ready for us. the location was perfect for us. we were going to a concert at the fed ex center and wanted to visit beale street and both were just a few short blocks away. also rendezvous was right down the alley! perfect. the room itself was clean and the bed comfortable. my only complaint was no refrigerator. other than that perfect.
After staying in Nashville for a few days we headed over to Memphis for some more great American music. We arrived early at the hotel since the weather was going to get bad later that day. The staff was more than accommodating and hurried to get a room ready for us. The location of the hotel was perfect! We were right next door to Rendevouz (our favorite restaurant in Memphis), and also many other fine eating establishments. We were a few blocks from Beale Street and the FedEx Forum. We were able to walk to both locations. The room itself was fantastic. The bed was very comfortable which was great considering the night before was terrible in Nashville. My only complaint about the room was no refrigerator. The staff was very friendly and made our stay enjoyable. If we make it back to Memphis we would definitely stay there again.
Hotel highlights
- Walking distance to Orpheum Theatre and Fire Museum of Memphis
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Fitness center
Located in Downtown Memphis, Holiday Inn Downtown Memphis is within a 5-minute walk of Memphis Rock 'n' Soul Museum and within 15 minutes of other popular attractions like Beale Street. This 192-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Centrally located in Memphis, the hotel is also a short walk from Gibson Guitar Museum and Beale Street Landing.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
Rooms
All of Holiday Inn Downtown Memphis's 192 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Desks are also available.
Property features
Renovated in 2014, Holiday Inn Downtown Memphis offers a fitness center, free WiFi in public areas, and 5 meeting rooms. Valet parking is available for USD 24.00 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guest reviews for Holiday Inn Downtown Memphis
wonderful staff!!
Everyone
The staff is wonderful from the check in to the parking. Everyone was always so nice and helpful. We stay here at least once a year. This is our go to hotel when in Memphis.
across from peabody, walking distance to beale st.
Everyone
All employees were super friendly and helped with everything!!
decent hotel
Everyone
Stayed here on business with out getting rental car. Hotel was in walking distance of Beale st and restaurants. Offer free pick up & drop off shuttle within 5 mi radius of hotel was useful (none to/from airport unfortunately ). Overall staff service and room was good.
Everyone
The room would never cool down It was very uncomfortable.
Everyone
Very loud, and did not care for inability to access my vehicle. Homeless people all over and never felt safe.
downtown memphis
Everyone
No inside parking without mandatory 22$ valet! While bldg is old rooms were current decor. 4th flr has balcony but the bathroom shower wouldnt accom a tall person..the ceiling is very low No microwave or refrigerator either Bar food was good and we had a great lady running things that night! Price..not a good value
good downtown option
Everyone
I was attending a business conference at the Peabody Hotel and this was the one of the overflow hotels. Convenient, across the street from the Peabody and walking distance to downtown attractions. Rooms were clean and staff friendly.
Review comment
DOS responded on Nov 28, 2016
Thank you for staying with us and providing feedback regarding your visit. We are thrilled that you enjoyed the convenience our location offers to Peabody and to Beale Street Entertainment and that our staff was able to provide you with great southern hospitality. Thank you again for staying with us!
can't get any closer to the rendez vous!
Everyone
Close to all the fun downtown. Room comfortable. The Keurig coffee machine was nice.
Review comment
DOS responded on Sep 21, 2016
Thank you for your review of our hotel. We appreciate your feedback regarding your experience and will share your opinions and suggestions with our management team. It pleases us that you enjoyed the hotel, location, value and that you were able to easily walk to the Rendezvous and get a taste of Memphis. Please come again so we can welcome you back!
Everyone
Great location to restaurants. Parking was expensive though.
Review comment
Clewis@hisdowntownmemphis.com responded on Aug 16, 2016
Thank you for staying with us and sharing your feedback regarding our hotel location and your impression of the parking. Please know that our parking is very competitive with the market. Thank you again for providing your comments as they will be shared with our management team.
excellent
Everyone
Very nice place and close to Beale Street. The staff couldnt have been any better. I will stay here again.
Review comment
Director of Sales responded on Mar 30, 2016
Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Downtown Memphis. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling! We look forward to seeing you on your next visit to Memphis!
Thank you so much for the great review! Many exciting changes are taking place at the Holiday Inn Downtown in the coming months! We are looking forward to having you stay with us again.