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Recent guest reviews

I was told I would get a free breakfast with my stay by the front desk clerk after I checked in. I was not told how to use it. I ended up paying for my breakfast on the two mornings I visited the dining area. I was too confused to ask the server. Disappointed in that.

I had to change my room because the bathroom door was broken but other than that it was okay

This hotel is right across the street from The Peabody Hotel (don't miss the ducks on parade) and two blocks from Beale Street. It is also a short car ride away from multiple museums, landmarks, the zoo, and other sites! The staff were nice but not overly helpful. The entire hotel- including the room- has been updated. The room is a nice size and it's quiet!

The AC was out in the hotel it was 80 degrees in or room. Was just a miserable night The hotel staff was friendly except for the front deck they need a little help with customer service

The parking attendance service was great

Very friendly staff, especially the valet parking (Kiante), and conveniently located near Beale Street.

Had a BEAUTIFUL corner room! Could not beat the view!

Beautiful lobby, in a fantastic area in downtown. The valet staff was the best! Check in went well, and when we checked into a room with a fire alarm with a low battery, they switched us immediately. Great place!

Everything about our stay was perfect! especially the staff! They were very friendly!

The staff was the best.. rooms were nice.. the bathroom is too small and had to call maintenance because bathtub was clogged.

Great location. Near music and good food locations but far enough away you are not distrubed by noise.

Great location perfect for the NBA game. And beale street.

OTHER THAN THE PARKING UNLESS U WANT TO PAY 25.00 FOR VALLET THE HOTEL WAS CLOSE TO THE ATTRACTIONS WE WANTED AND WAS WELCOMING ONCE WE GOT IN TO CHECK IN. THE STAFF WAS PLEASANT.

Lovely and stylish room with a beautiful view of the city. My only issue was that the listing on Travelocity and on Orbitz did NOT mention the $27 valet parking fee. You either paid this to park at the hotel or you park in the garage next door for $10. Not a big deal but should have been posted up front

Great location. Modern. Clean. Very friendly staff

I liked that even being downtown, it was a fairly quiet hotel.

Union Ave Memphis TN

Hotel highlights

  • Walking distance to AutoZone Park and Beale Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Memphis, Holiday Inn Downtown Memphis, an IHG Hotel is adjacent to AutoZone Park and within a 5-minute walk of other popular sights like Memphis Rock 'n' Soul Museum. This 3-star hotel has 192 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 192 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and safes. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Holiday Inn Downtown Memphis, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 25.00 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, free newspapers, and a TV in a common area.

Room options

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Downtown Memphis, an IHG Hotel

Everyone (23) Couples (5) Family (7)
4
Everyone

I was told I would get a free breakfast with my stay by the front desk clerk after I checked in. I was not told how to use it. I ended up paying for my breakfast on the two mornings I visited the dining area. I was too confused to ask the server. Disappointed in that.

By on May 5, 2022

3
Family

I had to change my room because the bathroom door was broken but other than that it was okay

By on Apr 10, 2022

Review comment responded on Apr 12, 2022

I am sorry we had to change your room and did not realize the mistake ourselves. Our maintenance staff hasn't been able to do their daily walks because we have had them on 24 hour shift rotations.

4
Everyone

This hotel is right across the street from The Peabody Hotel (don't miss the ducks on parade) and two blocks from Beale Street. It is also a short car ride away from multiple museums, landmarks, the zoo, and other sites! The staff were nice but not overly helpful. The entire hotel- including the room- has been updated. The room is a nice size and it's quiet!

By on Jan 5, 2022

2
Partner Couples

The AC was out in the hotel it was 80 degrees in or room. Was just a miserable night The hotel staff was friendly except for the front deck they need a little help with customer service

By on Dec 8, 2021

5
Friends

The parking attendance service was great

By on Aug 9, 2021

4
Family

Very friendly staff, especially the valet parking (Kiante), and conveniently located near Beale Street.

By on Jun 23, 2021

Review comment responded on Aug 5, 2021

We appreciate your feedback! Thank you for staying with us.

4
Partner Couples

Had a BEAUTIFUL corner room! Could not beat the view!

By on Jun 22, 2021

5
Everyone

By on May 26, 2021

5
Friends Family

Beautiful lobby, in a fantastic area in downtown. The valet staff was the best! Check in went well, and when we checked into a room with a fire alarm with a low battery, they switched us immediately. Great place!

By on Apr 26, 2021

Review comment responded on Apr 26, 2021

We appreciate your feedback! Thank you for staying with us!

1
Everyone

By on Apr 26, 2021

Review comment responded on May 10, 2021

Thank you for staying with us. I hope we were able to address any inconveniences during your stay.

Holiday Inn Downtown Memphis, an IHG Hotel

160 Union Ave, Memphis, TN 38103
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