Comfort Inn & Suites2.5 out of 5.0
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Recent guest reviews
Check in was great, very friendly helpful staff. Pull out bed had dirty cover on it so they came and removed. Provided us with extra blankets and pillows upon request. Very quiet. Central location, close to all main attractions.
Rooms were nice. Elevator broke while we were there. Pool not open long enough and its super hot in there. Don't expect much for breakfast!!! Staff was friendly.
Location was perfect and they accepted our 1 cat with a non-refundable pet deposit and the breakfast selection was good. That's the only positives, elevator smelled like urine, key cards wouldn't work consistently on outside doors, all the luggage carts were broken in some way, lights in hallways were flickering, lots of old mattresses were leaning by one of the main doors.
Didn't get there til really late but was welcomed. Room although had hairs and spiders in the sink :(
Wasn't my first choice in places to stop. I'm well aware that the Quality Inns vary in condition so I was a little skeptical. Front desk clerk took a little longer to check us in and was somewhat unfriendly. We noticed some construction going on but little did we know that we were placed right next to the rooms under construction. I was woken at 2:45 am. Hearing noises that sounded like drilling and hammering, I kept waiting for it to stop. Finally after about 45 minutes I called down to the front desk. The person who answered said there was NO WAY that they would stop the construction. She said that if we wanted to move we could. Just what I wanted to hear knowing that we had a long day ahead of us. Breakfast was decent and the lady working there was more friendly. Recommend giving them another year to finish the construction. Then it may not be so bad. But then again with management's attitude towards the guests.....will it really be better? No Quality here.
This was not a 3 star hotel. Your site rated it excellent. It was not!. The hotel furniture was old and worn. The exercise room was closed. And they were doing renovations. The HBO was also out. It wasn't dirty, but it definitely was not an excellent or good rating. If we had known they were renovating or there was no exercise room to use. We WOULD NOT HAVE STAYED THERE. VERY DISAPPOINTED.
An ok hotel with nice hotel rates! Breakfast was great, indoor pool looked good but rooms could have been nicer for the price. Bed was uncomfortable.
Located in East Memphis, Comfort Inn & Suites is 1 mi (1.7 km) from Golf and Games Family Park and within a 10-minute drive of Bellevue Baptist Church. This 118-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Memphis, it's also near Shelby Farms Visitor Center and Cordova Country Club.
Start your day off right with a free full breakfast offered each morning.
Comfort Inn & Suites's 118 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
At Comfort Inn & Suites, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and free newspapers.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 59 reviews