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City Express by Marriott Mazatlán

3.0 star property
Hotel with free breakfast, near La Gran Plaza Mall

Choose dates to view prices

Photo gallery for City Express by Marriott Mazatlán

Garden
Lobby lounge
Exterior
Free daily local cuisine breakfast
Superior Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110
  • Place, La Gran Plaza Mall
    ‪9 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪10 min walk‬
  • Place, The Mazatlan Malecón
    ‪16 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Holiday Inn Express & Suites Hotel Mazatlan by IHG

Mazatlán
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
9.2 out of 10, Wonderful, 124 reviews
$86 nightly
The price is $103
Nov 25 - Nov 26
Total with taxes and fees
Holiday Inn Express & Suites Hotel Mazatlan by IHG

About the neighborhood

Mazatlán

La Gran Plaza Mall is a short stroll from City Express by Marriott Mazatlán, and other popular attractions like The Mazatlan Malecón are within a mile (2 km). This 110-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • La Gran Plaza Mall - 9 min walk - 0.5 miles
  • El Cid Country Club Golf Course - 10 min walk - 0.6 miles
  • The Mazatlan Malecón - 16 min walk - 0.9 miles
  • Teodoro Mariscal Stadium - 17 min walk - 0.9 miles
  • Punta Camaron Beach - 7 min drive - 1.0 mile

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 27 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Tacos Wicho - ‬5 min walk
  • ‪Mariscos El Memin - ‬8 min walk
  • ‪julia y mayel - ‬3 min walk
  • ‪Carl's Jr. - ‬8 min walk

About this property

City Express by Marriott Mazatlán

Hotel with free breakfast, near La Gran Plaza Mall
At City Express by Marriott Mazatlán, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
TVs come with cable channels, and guests can stay connected with free WiFi. Phones and desks are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

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Exterior
Varali Grand Hotel
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 2,051 reviews
$52 nightly
The price is $62
Dec 1 - Dec 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

City Express Mazatlán
City Express Mazatlán Hotel
City Express Mazatlan Hotel Mazatlan
City Express Mazatlán Hotel Mazatlan
City Express Mazatlán Mazatlan

Frequently asked questions

Is a free cancellation option available at City Express by Marriott Mazatlán?

City Express by Marriott Mazatlán provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What can I see close to City Express by Marriott Mazatlán?

This hotel is located in Mazatlán, just steps from Caverna del Diablo. You'll also find The Mazatlan Malecón and Olas Altas Beach within a short drive.

Is parking available on site at City Express by Marriott Mazatlán?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does City Express by Marriott Mazatlán include a casino?

No, City Express by Marriott Mazatlán doesn't have a casino.

Will I find an indoor pool at City Express by Marriott Mazatlán?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is City Express by Marriott Mazatlán good for couples?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a garden at this hotel.

Are there hot tubs at City Express by Marriott Mazatlán?

No, this hotel doesn't have a spa tub.

Does City Express by Marriott Mazatlán feature a restaurant that includes a breakfast menu?

City Express by Marriott Mazatlán offers free breakfast (local cuisine) each morning though there is no restaurant.

Will City Express by Marriott Mazatlán allow pets to stay free of charge?

No, pets aren't allowed at City Express by Marriott Mazatlán though service animals are welcome.

Are there connecting rooms at City Express by Marriott Mazatlán?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from City Express by Marriott Mazatlán?

The closest major airport to City Express by Marriott Mazatlán is General Rafael Buelna Intl. Airport (MZT), which is 20.6 mi away (27 minutes by car).

Are there rooms with balconies that I can book at City Express by Marriott Mazatlán?

No, there aren't any guestrooms with balconies at City Express by Marriott Mazatlán.

Reviews

City Express by Marriott Mazatlán Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 452 out of 961 reviews
Rating 8 - Good. 284 out of 961 reviews
Rating 6 - Okay. 111 out of 961 reviews
Rating 4 - Poor. 57 out of 961 reviews
Rating 2 - Terrible. 57 out of 961 reviews

Reviews

10/10 Excellent

Adrián Salomón

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Henrico, Victorville

Stayed 2 nights in Jul 2025

10/10 Excellent

Hiram

Traveled with family
Liked: Cleanliness, staff & service, amenities
La alberca no sirve, tiene una cubierta de hule, muy sucia, mal aspecto.
Stayed 1 night in Jul 2025

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Justin

Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

ann louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we will be back

the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue excelente
Stayed 6 nights in Oct 2024

6/10 Okay

Grace

Business traveler
Disliked: Staff & service

Bad front desk customer service

Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Stayed 1 night in Oct 2024

10/10 Excellent

Blanca E

Stayed 1 night in Aug 2024

8/10 Good

Abel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2024

4/10 Poor

LUIS F

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

INCONFORMIDAD POR SERVICIO

demasiada FALTA DE ATENCION EN RECEPCION Y EN EL SERVICIO DE MANTENIMIENTO DURE UNA SEMANA Y NO PUDIERON SOLUCION PROBLEMAS DE INTERNET en recepcion les falta atender POR PRINCVIPI SALUDAR, del bufet siempre falto pan dulce, y no vario el menu TODOS LOS DIAS HUEVO Y TOTOPOS CON CHILE, siempre estar pidiendo las cosas SEÑORITA FALTA PAN, SE ACABO EL DESAYUNO no estan al pendiente de que falta y eso es en todo JUGOS, CAFE DESAYUNO, PAN y personal para la limpieza de las mesas, POR EXCESO DE CLIENTES NO PUSIERON EN LA SALA DE CONFERENCIAS y sin aire de abanico porque la refrigereracion NO SERVIA la primera vez estaba en el LOOBY y jamas regreso MAL SERVICIO
Stayed 7 nights in Jul 2024

2/10 Terrible

Javier

Stayed 1 night in Aug 2024

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendable

Todo bien solo que no me cambiaron las toallas el primer dia. También la zona del comedor es muy pequeña, no se da abasto con tanto huesped, obviamente la gente se toma su tiempo para consumir sus alimentos, la espera se hace eterna para poder tomar los nuestros.
Stayed 2 nights in Aug 2024

10/10 Excellent

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo, cerca del malecón, tiendas de autoservicio, el desayuno muy rico, el personal muy atento, la regadera se me hizo muy chiquita, pero todo excelente, lo recomiendo
Stayed 1 night in Jul 2024

8/10 Good

JOSE ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

Patricia

Stayed 2 nights in Apr 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call. There was construction being performed in an adjacent room. David C.
Stayed 2 nights in Apr 2024

8/10 Good

Martin

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Karyn-grace

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Stayed 3 nights in Apr 2024

8/10 Good

Carlos Alberto

Stayed 2 nights in Apr 2024

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good we only used for one night
Stayed 1 night in Apr 2024