- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Registered guests are the only ones allowed in guestrooms.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
- Noise-free rooms can't be guaranteed.
City Express Mazatlán3.0 out of 5.0
Recent guest reviews
Don’t expect much and you wont be disappointed. Comfy bed, cold shower, rubbish breakfast off cardboard plates and plastic cutlery. Strange that all the good reviews are from people who have only ever done one review. Surely not by the hotel management themselves? You decide. If you want a cheap basic hotel then fine but don’t expect much and don’t take your friends or family. And they didn’t send me the bill by e mail as promised
This hotel accommodates more of the local tourists. Unless you speak Spanish, communications will be an issue. Walls are literally paper thin. You can hear the guy next door taking a leak and flushing. You can hear conversations, and the constant moving of the chairs. The beds are not comfortable. There is no information for tourist type tours. If you ask the staff they can not recommend or even know what you are talking about if you mention one.
City Express satisfied my need for an easy accessible hotel for a one night stay. It's a modern, somewhat spartan hotel. Clean rooms and guarded parking. Front desk staff English excellent and efficient check in. Standard of hotel is a notch down from say a Hampton, but for just an overnight in retrospect a good choice. Would stay again.
Nice little hotel, good for a nice quiet sleep, far from Boulevard with no noise, good nice attention from the working people at the hotel, all of them, the cleaning lady and the front desk very charming, has a small boutique with every thing just out of the door!
Our stay was amazing here, it was very homely and our housekeeper was the sweetest woman ever. Front desk were very attentive to our needs and breakfast was always delicious. We're definitely going back next spring break!!
I expend a night there. They give me an occupied room, I open it, luggage and laptop on the bed. Have to go back to front desk to advise. Then they knock my door early in the morning. I said no now, they try to open, lucky me was well locked. I don't ask to much for a non expensive hotel. But privacy is mandatory anywhere.
Stayed here two different times on this trip: This was a nice convenient place to stay just to overnight in MZT before heading south. The experience interacting with the staff was perfect and it was refreshing to be in such a nice clean air conditioned building. I was surprised by how spacious a simple room was. That was a bonus! The free continental breakfast was ok, nothing to write home about. I'm a vegetarian and came prepared to add to what they had to offer :-) It was interesting to see a Recyling station in the dining room area too. I didn't realize how close we were to the Malecon and to other amenities...very cool.
$900 pesos a night, the room was brand new, clean, and well appointed. not yucky or run down. it is not a 'resort. no pool. but it had a complimentary breakfast and fitness facility. There is nothing wrong with this particular hotel. I'd be willimg to try other "city express" or "express junior' outlets. it's a chain in mexico. very nice. Nothing bad to say.
Booked the hotel on-line...rate quoted was $63.19. When we arrived, they wanted to charge us $1182 MXN(approx. $100 USD) So, we left & went someplace else. Well, lo and behold they billed my credit cared $1182 MXN. Working on it now. Bad front counter service. Not helpful at all. BEWARE!!!!!
this hotel is a great bargain! i would recommend staying here if you are driving to, or through mazatlan. it is a straight shot from the highway (after the bridges are finished being built) and about 1k from the malecon (also a straight shot). my husband and i always stay here when passing through the city. you get a nice clean room, free water, free internet, and a free breakfast. (fresh fruit and yogurt, coffee, juice, sweet rolls, and the makings for a ham sandwich.the rooms are small, but that is no problem. we stayed there last night and paid only 52 dollars! there is a good taco restaurant down the street, and a shopping center for all your needs next door. you can't beat it.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Within a short walk of Plaza de Toros, City Express Mazatlán is within a mile (2 km) of La Gran Plaza Mall. This 110-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Also near this Mazatlan hotel are Sea Shell City Museum and Punta Camaron Beach.
Free hot/cold buffet breakfast is served each morning from 6:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.
All 110 air-conditioned rooms provide phones and desks. Guests can expect to find free WiFi and TVs with cable channels.
Guests staying at City Express Mazatlán enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
70.0% of guests recommend this hotelTotal of 333 reviews