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City Express Mazatlán

3.0 out of 5.0

Recent guest reviews

Nice little hotel, good for a nice quiet sleep, far from Boulevard with no noise, good nice attention from the working people at the hotel, all of them, the cleaning lady and the front desk very charming, has a small boutique with every thing just out of the door!

Our stay was amazing here, it was very homely and our housekeeper was the sweetest woman ever. Front desk were very attentive to our needs and breakfast was always delicious. We're definitely going back next spring break!!

I expend a night there. They give me an occupied room, I open it, luggage and laptop on the bed. Have to go back to front desk to advise. Then they knock my door early in the morning. I said no now, they try to open, lucky me was well locked. I don't ask to much for a non expensive hotel. But privacy is mandatory anywhere.

Stayed here two different times on this trip: This was a nice convenient place to stay just to overnight in MZT before heading south. The experience interacting with the staff was perfect and it was refreshing to be in such a nice clean air conditioned building. I was surprised by how spacious a simple room was. That was a bonus! The free continental breakfast was ok, nothing to write home about. I'm a vegetarian and came prepared to add to what they had to offer :-) It was interesting to see a Recyling station in the dining room area too. I didn't realize how close we were to the Malecon and to other amenities...very cool.

$900 pesos a night, the room was brand new, clean, and well appointed. not yucky or run down. it is not a 'resort. no pool. but it had a complimentary breakfast and fitness facility. There is nothing wrong with this particular hotel. I'd be willimg to try other "city express" or "express junior' outlets. it's a chain in mexico. very nice. Nothing bad to say.

Booked the hotel on-line...rate quoted was $63.19. When we arrived, they wanted to charge us $1182 MXN(approx. $100 USD) So, we left & went someplace else. Well, lo and behold they billed my credit cared $1182 MXN. Working on it now. Bad front counter service. Not helpful at all. BEWARE!!!!!

this hotel is a great bargain! i would recommend staying here if you are driving to, or through mazatlan. it is a straight shot from the highway (after the bridges are finished being built) and about 1k from the malecon (also a straight shot). my husband and i always stay here when passing through the city. you get a nice clean room, free water, free internet, and a free breakfast. (fresh fruit and yogurt, coffee, juice, sweet rolls, and the makings for a ham sandwich.the rooms are small, but that is no problem. we stayed there last night and paid only 52 dollars! there is a good taco restaurant down the street, and a shopping center for all your needs next door. you can't beat it.

El onceavo city express que visito por trabajo, y creo que es de los más descuidados en los que eh estado. Al entrar a ala habitación un fuerte olor a humedad que nunca desapareció, en ciudades costeras humedad es imperante el uso de un neutralizador de humedad. El equipamiento de las habitaciones es muy viejo y desgastado, al igual que el de las áreas comunes, el clima no cuenta con un control remoto por lo tanto debes levantarte de la cama para manipularlo. El área de desayuno es muy pequeña para el tamaño del hotel, el personal del turno nocturno es medianamente capacitado, muy amable cómo es característico en el estado pero falto de oficio. Está bien ubicado cerca de la zona turística y de tiendas de conveniencia. Pero urge que la marca tomé acciones en la calidad de los espacios, amenidades y equipamiento. En cuanto abra un one, o Ibis pueden irse despidiendo del mercado que tienen actualmente.

El area del desayuno es muy pequeña Siento q no tienen la capacidad necesaria para la gente que se hospede en caso que tengan temporada alta y el hotel este al 100% Yo fui have 1 semana y fue un desastre a la hora del desayuno Solo 1 mesero estaba limpiando y poniendo comida cada ves q se terminaba mientras toda la gente se terminaba todo en menos de que el Mesero llevará de nuevo charolas con El desayuno Habitaciones bien y la atención en recepción normal

Fue buena, practicamente solo llegue a dormir, buena ubicación. El unico detalle es que tuve algunos problemas para conectar a internet, aunque con la llamada a recepción y el soporte del personal se resolvio. El detalle malo fue que tardaron un poco (mas de 15 min) en asignarme habitación, porque todavía no estaba lista la habitación y no la tuvieron rápido.

Av. del Toreo 90, esq. Rafael Buelna Mazatlan SIN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Plaza de Toros, City Express Mazatlán is within a mile (2 km) of La Gran Plaza Mall. This 110-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Also near this Mazatlan hotel are Sea Shell City Museum and Hector Guillermo Pena Tamayo Park.


Free hot/cold buffet breakfast is served each morning from 6:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.


All 110 air-conditioned rooms provide phones and desks. Guests can expect to find free WiFi and TVs with cable channels.

Property features

Guests staying at City Express Mazatlán enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 329 reviews