- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Emporio Mazatlan
3.0 out of 5.0
3.6
out of 5
Average Guest Review
See all 36 reviews
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Recent guest reviews
The Emporio Mazatlan is centrally located for all attractions, the best feature of this hotel to be sure. The rooms are very outdated, the faucet in the bathroom was broken and we had ants. Hotel employees were friendly and accommodating, restaurant service was slow.
Love it had fun must come back clean rooms people are nice
Bonito patio y albercas. Le faltan elevadores y que estén más grandes porque están pequeñísimos. Carece de una buena playa.
Did not like it hotel room had water on the floor n the air conditioning has licking water
The service of the overall Hotel was great specially the front desk Billy & Pedro.
Nice hotel there locations is just perfect walking distance to all most everything.
If you are up to walking within the "golden zone" and the "malecon", this hotel is just about right. Parking spots are limited but that's OK.
I was only in Mazatlan for 1 day so the location of this hotel was brilliant, right in the Golden Zone, directly on the beach and about 20 mins away from airport. The hotel is undergoing much needed exterior renovations so I am sure upon completion it will be far more updated. I was staying on a ground level room by the pool which had no barrier or fence so people were walking past my room all night, theres no sound proofing in this hotel so it was extremely loud as well. A little pricey for what was offered.
Since is not that expensive, you get what you paid. It is clean, but there's a lot of damage in the room (shower didn't closed, faucet didn't close properly, keylock didnt lock) The pool was nice even though it was warm, the beach as well.
So nice hotel mi mazatlan máy be the best one, o recomendad it.
Great location near by everything. Restaurants,Clubs,Stores. With a beautiful ocean view, totally recommend stay here!
Hotel minimalista Excelente playa El restaurante tiene un buffet desayuno muy bueno
the hotel was ok. at first we have issues with the first room they gave us ... the AC did not work and the safety box also. They change us from one room to another that was a better but the fridge did not work the AC and safety box were functional. the bed was really a trip excellent to rest.... now the shower is the real trip ... you have to shower in times 1 super hot 2 mild 3 cold and again .... beside this the location is awesome next to island party and the beach is really good the pools also are goood and the restaurant is awesome
It was very relaxing! The only problem was that I went with a broke foot limiting our activities. The staff were wonderful . (especially the bellboys). The only complaint were the handicap ramps. They were way too steep and rather scary to use. Good thing they had an elevator. Other than that my daughter and I had a nice relaxing Short Trip,
Beautifully renovated property..very contemporary..hotel looks just like the website photos. Good food and good drinks..very nice value. The problem with this property is the location...too much violence in the area and police patrolling with machine guns were unnerving. It's very sad b/c this was a beautiful property..will not stay there again until the crime issues are resolved.
Smooth stay! Hotel always very clean, not enough parking spots. Overall good stay!
It was great. The staff was the best, very courteous and respectful. All the rooms have a wonderful view of the pacific and a private bacony. The hotel restaurant was delicious and on fridays they have a fresh seafood buffet for about $12 a great deal.They fresh shirmp cocktails,ceviches, grilled and fried shrimp among alot of other things. It is a great hotel very clean and nice hotel. And the best thing that it is located at he entrance od the Zona Dorada and on the other side the malecon (boardwalk)starts.
To start awesome views of the beach. Every room has its own balcony overlooking the pacific ocean and their 3 pools. The rooms were really nice, there beds were great with lots of pillows. All the rooms have LCD tv's and ipod dock radio alarm clock. The staff was really polite, helpful, and courteous. The location is great. The hotel is located at the beganning of the golden zone and a block away the "Malecon"(pier). It stretches a long way. I definately recomend this Hotel as one of the best for the price. The food at their restaurant was also really good.I got the breakfast buffet for free with my reservation and it was really good. I also tried there seafood buffet on friday and it was also delicious plus on fridays it is 2 for 1 beer. Dont go looking no where else.
Food is good not outstanding. All are very polite, but prices are high for Mexico & the service is just OK. The cleanliness is fantastic. Pillows are horrid, beds are OK. This is good for partyers who want to be close to nightclubs!
Spent most of my time at the beach. Shopping was great and nightlife was excellent and with in walking distance.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in Zona Dorada, Emporio Mazatlan is a leisurely stroll from sights such as Sea Shell City Museum and Punta Camaron Beach. This 133-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. On the beach, the hotel is also close to La Gran Plaza Mall and Plaza de Toros.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
Rooms
All 133 air-conditioned rooms feature balconies, coffee makers, and free bottled water. Guests can expect 32-inch plasma TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, phones, and ironing boards are also standard.
Property features
Guests of Emporio Mazatlan have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this beach hotel include conference space, a business center, and a garden.
Guest reviews for Emporio Mazatlan
outdated but the location was great
Everyone
The Emporio Mazatlan is centrally located for all attractions, the best feature of this hotel to be sure. The rooms are very outdated, the faucet in the bathroom was broken and we had ants. Hotel employees were friendly and accommodating, restaurant service was slow.
Everyone
Love it had fun must come back clean rooms people are nice
room has alot of water on the floor
Everyone
Did not like it hotel room had water on the floor n the air conditioning has licking water
excellent!
Everyone
The service of the overall Hotel was great specially the front desk Billy & Pedro.
Review comment
Gerente de recepción. responded on Nov 18, 2016
Muchas gracias por tomarte el tiempo para revisar y publicar esos comentarios positivos y valiosos con respecto a tu estancia. Apreciamos tu comentario detallado acerca de nuestros buenos lugares, instalaciones y servicio. Ciertamente Esperamos poder darle la bienvenida de nuevo a Hotel Emporio Mazatlán en el futuro.
great trip
Couples
Nice hotel there locations is just perfect walking distance to all most everything.
great hotel
Couples
If you are up to walking within the "golden zone" and the "malecon", this hotel is just about right. Parking spots are limited but that's OK.
good for 1 night...
Singles
I was only in Mazatlan for 1 day so the location of this hotel was brilliant, right in the Golden Zone, directly on the beach and about 20 mins away from airport. The hotel is undergoing much needed exterior renovations so I am sure upon completion it will be far more updated. I was staying on a ground level room by the pool which had no barrier or fence so people were walking past my room all night, theres no sound proofing in this hotel so it was extremely loud as well. A little pricey for what was offered.
average
GetawayWithFriends
Since is not that expensive, you get what you paid. It is clean, but there's a lot of damage in the room (shower didn't closed, faucet didn't close properly, keylock didnt lock) The pool was nice even though it was warm, the beach as well.
excelent! so relaxing!
Singles
So nice hotel mi mazatlan máy be the best one, o recomendad it.
fantastic spring break
GetawayWithFriends
Great location near by everything. Restaurants,Clubs,Stores. With a beautiful ocean view, totally recommend stay here!
Dear Patrice, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.