Skip to main content
Beginning of main content
 Mazatlan •1 Room
 Mazatlan • 1 Room
Book online or call 1-844-663-2276 Phone Number
< See all hotels

Emporio Mazatlan

3.0 out of 5.0
Overview Reviews Amenities & Policies
Ave Camaron Sabalo 51, Mazatlan, SIN
1-844-663-2269
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining
  • Outdoor pool
3.7
out of 5
Average Guest Review
See all 44 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

Everything was excellent,people where friendly, clean rooms, people smiling all the time

the hotel location is central to everything. the property and rooms are very clean.

Very welcoming and attentive. Great customer service

Dirty bed sheets, old smell, unprofessional staff.

Overall I had a pleasant stay, I was upgraded to master suite upon my arrival, the bed was very comfortable, spectacular view, amazing balcony. The hotel is perfectly located, walking distance to everything. The only thing the room was missing was a mini bar!!! But I recommend the hotel and the staff was always very attentive and friendly!

This place was horrible . I had placed my golden bracelet in my toiletries bag and I left in bathroom when I went to use it . IT was gone I notified staff and they paid almost no attention . They said they checked cámaras and no one went in except cleaning lady. Besides this she threw out my wife’s eyelashes out not a big deal . But she admitted to that . They didn’t let me talk to general manager of hotel . They kept sending me lower level mgrs who couldn’t even answer questions properly .

The Emporio Mazatlan is centrally located for all attractions, the best feature of this hotel to be sure. The rooms are very outdated, the faucet in the bathroom was broken and we had ants. Hotel employees were friendly and accommodating, restaurant service was slow.

Love it had fun must come back clean rooms people are nice

Did not like it hotel room had water on the floor n the air conditioning has licking water

The service of the overall Hotel was great specially the front desk Billy & Pedro.

Nice hotel there locations is just perfect walking distance to all most everything.

If you are up to walking within the "golden zone" and the "malecon", this hotel is just about right. Parking spots are limited but that's OK.

I was only in Mazatlan for 1 day so the location of this hotel was brilliant, right in the Golden Zone, directly on the beach and about 20 mins away from airport. The hotel is undergoing much needed exterior renovations so I am sure upon completion it will be far more updated. I was staying on a ground level room by the pool which had no barrier or fence so people were walking past my room all night, theres no sound proofing in this hotel so it was extremely loud as well. A little pricey for what was offered.

Since is not that expensive, you get what you paid. It is clean, but there's a lot of damage in the room (shower didn't closed, faucet didn't close properly, keylock didnt lock) The pool was nice even though it was warm, the beach as well.

So nice hotel mi mazatlan máy be the best one, o recomendad it.

Great location near by everything. Restaurants,Clubs,Stores. With a beautiful ocean view, totally recommend stay here!

the hotel was ok. at first we have issues with the first room they gave us ... the AC did not work and the safety box also. They change us from one room to another that was a better but the fridge did not work the AC and safety box were functional. the bed was really a trip excellent to rest.... now the shower is the real trip ... you have to shower in times 1 super hot 2 mild 3 cold and again .... beside this the location is awesome next to island party and the beach is really good the pools also are goood and the restaurant is awesome

It was very relaxing! The only problem was that I went with a broke foot limiting our activities. The staff were wonderful . (especially the bellboys). The only complaint were the handicap ramps. They were way too steep and rather scary to use. Good thing they had an elevator. Other than that my daughter and I had a nice relaxing Short Trip,

Ave Camaron Sabalo 51 Mazatlan SIN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Zona Dorada, Emporio Mazatlan is within 2 miles (3 km) of popular attractions such as Playa Norte and Mazatlan Aquarium. This 133-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect to find 32-inch a plasma TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, a coffee maker, and free bottled water.


Property features

Guests of Emporio Mazatlan have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this beach hotel include conference space, a business center, and free newspapers.

Room options

Superior Room

Full 2 | Sleeps 4
$74* Per night/room Oct 22 - Oct 23

Junior Suite

Full 2 | King 1 | Sleeps 4

Prestige Room

King 1 | Sleeps 2

Guest reviews for Emporio Mazatlan

Everyone (10) Couples (12) Business (1) Family (11) Other (6) Friends (4)
5
Family with small children Families

Everything was excellent,people where friendly, clean rooms, people smiling all the time

By on Jul 23, 2019

5
Families Families

the hotel location is central to everything. the property and rooms are very clean.

By on Apr 23, 2019

5
Friends

Very welcoming and attentive. Great customer service

By on Apr 5, 2019

5
Everyone

By on Feb 4, 2019

5
Everyone

By on Dec 3, 2018

3
Everyone

Dirty bed sheets, old smell, unprofessional staff.

By , from Ca on Oct 27, 2018

4

excellent location & friendly staff

Everyone

Overall I had a pleasant stay, I was upgraded to master suite upon my arrival, the bed was very comfortable, spectacular view, amazing balcony. The hotel is perfectly located, walking distance to everything. The only thing the room was missing was a mini bar!!! But I recommend the hotel and the staff was always very attentive and friendly!

By , from Chicago, IL on Jul 3, 2018

1
Everyone

This place was horrible . I had placed my golden bracelet in my toiletries bag and I left in bathroom when I went to use it . IT was gone I notified staff and they paid almost no attention . They said they checked cámaras and no one went in except cleaning lady. Besides this she threw out my wife’s eyelashes out not a big deal . But she admitted to that . They didn’t let me talk to general manager of hotel . They kept sending me lower level mgrs who couldn’t even answer questions properly .

By on Jun 14, 2018

3

outdated but the location was great

Everyone

The Emporio Mazatlan is centrally located for all attractions, the best feature of this hotel to be sure. The rooms are very outdated, the faucet in the bathroom was broken and we had ants. Hotel employees were friendly and accommodating, restaurant service was slow.

By , from salinas CA on Apr 15, 2017

5
Everyone

Love it had fun must come back clean rooms people are nice

By on Mar 9, 2017

Emporio Mazatlan

Ave Camaron Sabalo 51, Mazatlan, SIN 82110
url importing https://www.orbitz.com/Mazatlan-Hotels-Emporio-Mazatlan.h27468-p2.Hotel-Reviews