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Recent guest reviews

Amazing pools and restaurants inside the resort the staff were friendly really loved the view

nice. good pool. next to beach and sufing point. in the middle of everything. zona dorada, just at the beginning of the malecon

This motel was very accomodating..checkin went fast,the room was very big with a balcony overlooking pool area. Restaurant was very good food and the breakfast buffet was amazing and was included in the cost of the room so was free..the only bad part was construction of the road in front of the property but when its done will be very nice..this property has been updated and is very relaxing... would definitely advise this .close to food , entertainment , and shopping..very safe area...

Mediocre hotel, staff was rude. Only good thing about this hotel is the location, very convenient to popular spots.

Everything was excellent,people where friendly, clean rooms, people smiling all the time

the hotel location is central to everything. the property and rooms are very clean.

Very welcoming and attentive. Great customer service

Dirty bed sheets, old smell, unprofessional staff.

Overall I had a pleasant stay, I was upgraded to master suite upon my arrival, the bed was very comfortable, spectacular view, amazing balcony. The hotel is perfectly located, walking distance to everything. The only thing the room was missing was a mini bar!!! But I recommend the hotel and the staff was always very attentive and friendly!

This place was horrible . I had placed my golden bracelet in my toiletries bag and I left in bathroom when I went to use it . IT was gone I notified staff and they paid almost no attention . They said they checked cámaras and no one went in except cleaning lady. Besides this she threw out my wife’s eyelashes out not a big deal . But she admitted to that . They didn’t let me talk to general manager of hotel . They kept sending me lower level mgrs who couldn’t even answer questions properly .

The Emporio Mazatlan is centrally located for all attractions, the best feature of this hotel to be sure. The rooms are very outdated, the faucet in the bathroom was broken and we had ants. Hotel employees were friendly and accommodating, restaurant service was slow.

Love it had fun must come back clean rooms people are nice

Did not like it hotel room had water on the floor n the air conditioning has licking water

The service of the overall Hotel was great specially the front desk Billy & Pedro.

Nice hotel there locations is just perfect walking distance to all most everything.

If you are up to walking within the "golden zone" and the "malecon", this hotel is just about right. Parking spots are limited but that's OK.

I was only in Mazatlan for 1 day so the location of this hotel was brilliant, right in the Golden Zone, directly on the beach and about 20 mins away from airport. The hotel is undergoing much needed exterior renovations so I am sure upon completion it will be far more updated. I was staying on a ground level room by the pool which had no barrier or fence so people were walking past my room all night, theres no sound proofing in this hotel so it was extremely loud as well. A little pricey for what was offered.

Since is not that expensive, you get what you paid. It is clean, but there's a lot of damage in the room (shower didn't closed, faucet didn't close properly, keylock didnt lock) The pool was nice even though it was warm, the beach as well.

Avenida Camaron Sabalo, Zona Dorada, 51 Mazatlan SIN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools
  • Fitness center

Located in Zona Dorada, Emporio Mazatlan is within 2 miles (3 km) of popular attractions such as Mazatlan Aquarium and Playa Norte. This 133-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All 133 rooms feature balconies, coffee makers, and free bottled water. 32-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

Renovated in 2009, Emporio Mazatlan offers 2 outdoor pools, a fitness center, and a spa tub. Onsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.

Room options

Prestige Room

1 King Bed | Sleeps 2

Superior Room

2 Double Beds | Sleeps 4

Junior Suite

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Emporio Mazatlan

Everyone (13) Couples (3) Family (8) Other (2) Friends (2)
5
Partner Couples Friends Family

Amazing pools and restaurants inside the resort the staff were friendly really loved the view

By , from Madison wi on Oct 19, 2020

5
Everyone

nice. good pool. next to beach and sufing point. in the middle of everything. zona dorada, just at the beginning of the malecon

By , from San Diego California on Sep 28, 2020

5
Family Family with small children

This motel was very accomodating..checkin went fast,the room was very big with a balcony overlooking pool area. Restaurant was very good food and the breakfast buffet was amazing and was included in the cost of the room so was free..the only bad part was construction of the road in front of the property but when its done will be very nice..this property has been updated and is very relaxing... would definitely advise this .close to food , entertainment , and shopping..very safe area...

By , from Luverne and Chaska minnesota on Mar 29, 2020

2
Everyone

Mediocre hotel, staff was rude. Only good thing about this hotel is the location, very convenient to popular spots.

By on Feb 25, 2020

5
Family with small children Family

Everything was excellent,people where friendly, clean rooms, people smiling all the time

By on Jul 23, 2019

5
Family Family

the hotel location is central to everything. the property and rooms are very clean.

By on Apr 23, 2019

5
Friends

Very welcoming and attentive. Great customer service

By on Apr 5, 2019

5
Everyone

By on Feb 4, 2019

5
Everyone

By on Dec 3, 2018

3
Everyone

Dirty bed sheets, old smell, unprofessional staff.

By , from Ca on Oct 27, 2018

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