The Exchange Regency Residence Hotel

3.0 star property

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Photo gallery for The Exchange Regency Residence Hotel

Premium bedding, in-room safe, individually decorated
Property video
Interior
Property entrance
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605
  • Place, Ayala Malls The 30th
    ‪2 min walk‬
  • Place, SM Megamall
    ‪9 min walk‬
  • Place, Asian Development Bank Headquarters
    ‪11 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪23 min drive‬

Room options

Premier Twin

  • Sleeps 4
  • Free WiFi

Deluxe Premium Queen

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Premier Queen

8.0 out of 10
Very good
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Suite

  • City view
  • 694 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

Deluxe Premium Twin

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Premier Twin

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Deluxe Classic Twin

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Deluxe Classic Queen

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Deluxe Premier Queen

  • Sleeps 2
  • Free WiFi

Deluxe Premium Twin

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Pasig

Located in Ortigas Center, The Exchange Regency Residence Hotel is a leisurely stroll from sights such as SM Megamall and Estancia at Capitol Commons. This 216-room, 3-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Ayala Malls The 30th - 2 min walk - 0.1 miles
  • Estancia at Capitol Commons - 8 min walk - 0.5 miles
  • SM Megamall - 9 min walk - 0.5 miles
  • Asian Development Bank Headquarters - 11 min walk - 0.6 miles
  • Shangri-La Mall - 14 min walk - 0.8 miles

Getting around

  • Manila Paco Station - 8 min drive
  • Ortigas Avenue Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 39 min drive

Restaurants

  • ‪One Café and Events Place - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪One Lounge - ‬2 min walk
  • ‪Mooters - ‬3 min walk
  • ‪Serenitea - ‬1 min walk

About this property

The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1500 per vehicle one way. Front-desk staff can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 32-inch LED TVs with digital channels. Beds sport premium bedding and bathrooms offer toothbrushes and toothpaste. Free local calls, safes, and desks are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 400 for adults and PHP 250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cuisine-Chef and Brewer
  • Tullys

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 1500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 1000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately PHP 400 for adults and PHP 250 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one way)
  • Rollaway bed fee: PHP 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Exchange Regency
Exchange Regency Hotel
Exchange Regency Residence
Exchange Regency Residence Hotel
Exchange Regency Residence Hotel Pasig
Exchange Regency Residence Pasig
Exchange Residence Hotel
Regency Exchange
Regency Exchange Hotel
Regency Residence Hotel
Exchange Regency Resince Pasi
The Exchange Regency Residence
The Exchange Regency Residence Hotel Hotel
The Exchange Regency Residence Hotel Pasig
The Exchange Regency Residence Hotel Hotel Pasig

Frequently asked questions

Is a free cancellation option available at The Exchange Regency Residence Hotel?

The Exchange Regency Residence Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Exchange Regency Residence Hotel?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at The Exchange Regency Residence Hotel on Jul 3, 2026 start from $34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Exchange Regency Residence Hotel?

This hotel is situated in Ortigas Center within a short 11-minute walk of SM Megamall and also 13 minutes on foot from Robinsons Galleria Mall. You'll also find Greenhills Shopping Center and Bonifacio High Street within a short drive.

Will I be able to park at The Exchange Regency Residence Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at The Exchange Regency Residence Hotel?

Spa services at the hotel include Swedish massages.

Does The Exchange Regency Residence Hotel include a casino on the premises?

No, The Exchange Regency Residence Hotel doesn't have a casino.

Is there an indoor pool at The Exchange Regency Residence Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Exchange Regency Residence Hotel good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Are there hot tubs at The Exchange Regency Residence Hotel?

No, but guests can enjoy a steam room at this hotel.

Does The Exchange Regency Residence Hotel feature a restaurant that includes a breakfast menu?

Yes, The Exchange Regency Residence Hotel has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Does The Exchange Regency Residence Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Exchange Regency Residence Hotel.

Are there connecting rooms at The Exchange Regency Residence Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Exchange Regency Residence Hotel?

The closest major airport to The Exchange Regency Residence Hotel is Ninoy Aquino Intl. Airport (MNL), which is 10.4 mi away (39 minutes by car).

Can I book a room with a balcony at The Exchange Regency Residence Hotel?

No, there aren't any guestrooms with balconies at The Exchange Regency Residence Hotel.

The Exchange Regency Residence Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 146 out of 774 reviews
Rating 8 - Good. 277 out of 774 reviews
Rating 6 - Okay. 208 out of 774 reviews
Rating 4 - Poor. 84 out of 774 reviews
Rating 2 - Terrible. 59 out of 774 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and nicest staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great staff very accommodating. Great location!
Stayed 21 nights in Jan 2026
Verified

8/10 Good

Rommel

Liked: Staff & service
Staff was friendly
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I had 3 beautiful weeks in that time the staff were amazing and Christine went out of her way to help . I highly recommend this Hotel I will be returning.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Serafin

Liked: Cleanliness, amenities, property conditions & facilities
Always neat and clean! The staff are excellent. Courteous, helpful and progessional!
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Claudine

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping maintained the cleanliness of our room. Kept our coffee, tea, and water stacked every time and staff members are polite and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Serafin

Liked: Cleanliness
Room very clean and bed made up professionally. Sheets smell fresh and tightly stretched (you can flip a coin on it). As far as the staff everyone was courteous, kind, attend to your requests promptly, and always with a smile. That's from the guards, front desk and room attendants. BIG KUDOS to all!❤️
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Froilan

Liked: Cleanliness
Check in went smooth. The front desk staff were very welcoming. Room was average at best. Clean, but some little friends came out crawling from the drainage in the bathroom. The gym is well equipped to get a decent workout. Friendly house keeper.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lukas Martin

Liked: Staff & service, room comfort
Good price/value: Even though not located in a tipical Hotel area of Manila, the stay was pleasant and the price was fair. The rooms are definitely dated and could also be cleaned slightly better; however, the stay overall was ok.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Serafin

Liked: Cleanliness
I moved from a deluxe twin room to a suite cause some family members visited and stayed with us. All the staff were very personable attending to you and helping us out. From the front desk: Tin, Christine, Cherry, Sarah, Zy, Cedrick, Aaron, housekeeper Eric on the 9th floor they are all outstanding! They greet you every time they see you and always ready to assist you with your needs/concerns. Definitely wouls stay there next time when in the area.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

alper

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Roderick

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
First of all, let me say that their staff is amaIng. Unfortunately, the accomodation is not so great. The hall had a strong smell, similar to an insecticide and we found cackroaches in our room. This made our stay very uncomfortable.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Anatalie

Liked: Staff & service, property conditions & facilities
Good and affordable
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option around East Ortigas.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maria Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping staffs are courteous and do a good job maintaining clean room. Receptionists are courteous, friendly and knowledgeable on things when you ask something Security Guards- Helpful, Courteous and Friendly. Hotel is very clean. My negative comments: air conditioning a little noisy; TV minimal tv shows in English; found cockroaches in my room but hotel sent pesticide asap. No face towels and hand towels provided.
Stayed 13 nights in Oct 2025
Verified

8/10 Good

Nina Krishna

The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay
Verified

4/10 Poor

Arlene

Disliked: Cleanliness, amenities, property conditions & facilities
There was no tea in the room and when I requested for 1 they said they dont give out tea, even when there was a sign saying free complimentary coffee and tea. Its was noisy and dusty due to maintenance works and the jacuzzi wasnt working, in which staff said it hasnt been working for almost 1 year. The corridors also smelled damp.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

dean

Liked: Staff & service
Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.
Stayed 7 nights in Nov 2023
Verified

8/10 Good

Noriki

I don’t feel any inconvenience.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Old and very unkept hotel. Very embarrassing.... Check in at you own risk.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual solo visit

I was just concerned about the bathroom shower head It needs to be fixed or replaced for a new one
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

estelita

Disliked: Cleanliness, property conditions & facilities
Small cockroaches everywhere.
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Nauvarat

Disliked: Cleanliness, staff & service, property conditions & facilities

Really!!!

So many cockroaches. We killed at least 20/30 of them. This is first time experience for us for the past 8/9 years with Hotel.com. It’s not like reg hotels. No bell boy available before 6 am.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :(
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Not bad but could be cleaner

There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware
Stayed 3 nights in Oct 2022