Staff was very friends
With the name Hilton, one expects quality. This hotel was run-down, dirty, old. Bathroom extremely cramped. Would never stay there again.
Отличный номер, чистый, просторный с двумя большими кроватями. Кровати очень удобные, с мягкими матрацами. В номере есть микроволновка, холодильник и кофеварка, всё работает исправно.
This is your basic, side of the highway hotel. Clean enough for the price but definitely not up to the standards of what I have found at other DoubleTree properties.
The property was fine however the restaurant was closed which was very disappointing
tub is clogged Hot water is not very hot AC is on cool mode
Great hotel with awesome on site restaurant. Comfortable and clean
Conveniently located near the highway and many restaurants and stores. A great stop for a night away.
Staff gave me late check out and was very generous about it. Thank you so much it helped out my day a lot!
I was excited about returning to a Doubletree hotel only to be totally disappointed. The hotel is run down. The room had a strange odor. The refrigerator froze the food. The microwave was broken. There were 2 of us but only one robe was left in the room for us to use. The set up of the junior suite is not user friendly. There were wires all over the room and looked very unsafe. The entrance that is easily accessible is in the front at the main lobby but parking is in the rear! If you parked in the rear you had to carry the suitcase down the stairs to the elevators. There were 2 elevators but only one was in use even though the hotel was almost totally booked. In all, a very bad experience and definitely NOT worth the cost.
We were here for 5 nights and seriously considered leaving on two different occasions. The room was run down looking, which was a surprise because the pictures on the website made them all look really nice. The power went out one day so we had no hot showers. That would be understandable if there was some kind of storm or power outage, but it appears that only the hotel was affected. Everybody else in the area had power! No attempt at compensation (not even a free drink ticket) was made as a result of the inconvenience. Overall a disappointing experience and we would not stay again.
Great place. Stayed there for the night before the Spartan sprint in tuxedo. Close to the venue and very easy access. Great service. Thank you.
Reserved one type of room and given another lesser room. Only offered a free breakfast voucher as recompense. No reason to go here with so many other options in the area.
Welcome cookie was great. My stay was not long, but it was comfortable.
Was a typical standard stay. Parking was easy and the location was easy to find and access. The best part of this hotel is THE BOOM sports grille. Great spot for a burger, beer, and the game.
Hotel was nice and clean and the stay was good. The hotel staff was quite pleasant and helpful. The only problem we had was that the driving was difficult to do, since you have to go back down the road, make a uturn and then get on the highway again.
the room was spotless, the staff was friendly and helpful. Our car battery died the day we were leaving and they loaned us a battery pack to jump the car, one of the employees also pulled his own car around just in case, that is going above and beyond!
The Hotel was very nice[...], we were lost for 2 hrs and could not get in touch with hotel[...]
Located within a mile (2 km) of Ramapo College of New Jersey, DoubleTree by Hilton Mahwah is within 2 miles (3 km) of Suffern Railroad Museum. This 139-room, 4-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also standard.
Guests of DoubleTree by Hilton Mahwah enjoy a gym, free WiFi in public areas, and conference space. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
Staff was very friends
With the name Hilton, one expects quality. This hotel was run-down, dirty, old. Bathroom extremely cramped. Would never stay there again.
Отличный номер, чистый, просторный с двумя большими кроватями. Кровати очень удобные, с мягкими матрацами. В номере есть микроволновка, холодильник и кофеварка, всё работает исправно.
This is your basic, side of the highway hotel. Clean enough for the price but definitely not up to the standards of what I have found at other DoubleTree properties.
The property was fine however the restaurant was closed which was very disappointing
tub is clogged Hot water is not very hot AC is on cool mode
Great hotel with awesome on site restaurant. Comfortable and clean
Conveniently located near the highway and many restaurants and stores. A great stop for a night away.
