In town to support a friend's band playing at Taproom, hotel is a bit worn. The first floor slants at an angle; the fan in the bathroom was so loud I didn't not use the light at all! In addition Neither entrance at Door #3 has a lock, and the top lock in my room was completely broken! Got some food from the bar, it was fine and reasonably priced.
Room carpet was sticky.
Friendly staff
I slept very well in the bed. It was nice and comfortable. It was quiet, didn’t hear kids playing in the hall or anything. The only thing, I didn’t like was that there was no elevator, so I had to carry my bags, and walk up to the second floor with my two year old.
The jetted tub was everything. Super comfortable and staff is friendly
Noisy. Checked out early. Place smelled of weed.
Great staff and the hotel is super clean. Had a great stay!
Everything is great, thank you. We have no complaints.
The room was clean, good tv, iron, hot water so good. Nice restaurant on the premises with anything you could need to eat!
I reserved two rooms. Nice, clean. Unique in that rooms were on 2nd floor but hotel did not have an elevator. We are 65 and carrying bags up two flights is stairs was unexpected. We had to be moved to new rooms at 1030 p.m. at night soon after check-in as the rooms given were found to be without electricity in the living spaces -no lamps, TV, bedside clocks, etc. In my room the fire alarm was disassembled, laying on the bedside table, as if being worked on, but left unfinished. The next set of rooms were fine, but finally got getting settled at 11p.m. was not what we planned.
Room smelled as if it hadnt been cleaned toilet paper found behind headboard and stains on the sheets staff was helpful somewhat friendly breakfast was very nice
No swimming pool, smell bad at the rooms, no lobby. Bad breakfast
Ac unit was too loud in the room, other than that was a nice an decent hotel to stay with the family.
Nice hotel, convenient location and good breakfast.
Average Best Western. Good value. There is no pool but they offer plenty of rooms with large hot tubs. Beds are comfy. Rooms are a little dreary. Could use an update. Would stay again.
Best Western The Inn At Ramsey places you within a 10-minute drive of Suffern Railroad Museum and Lower Hudson Valley Challenger Learning Center. This 80-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also standard.
Guests of Best Western The Inn At Ramsey enjoy access to free WiFi in public areas, conference space, and a business center. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
In town to support a friend's band playing at Taproom, hotel is a bit worn. The first floor slants at an angle; the fan in the bathroom was so loud I didn't not use the light at all! In addition Neither entrance at Door #3 has a lock, and the top lock in my room was completely broken! Got some food from the bar, it was fine and reasonably priced.
Dear guest, I would like to apologize for the inconvenience. I would also like to thank you for taking your time to give us feedback. We thrive on feedback to improve our services. We have standard Best western required amenities in the room and on the property which is inspected every year for quality check and have passed.
Room carpet was sticky.
So sorry - if there's a problem anywhere on the property thanks for let us know and we will take care of it. We don't always see all things going on.....sorry! plus outside weather condition very horrible, rainy. So,i apologize for this situation. Thanks
Friendly staff
We really appreciate your 5 star review and recommendation. We look forward to having you as our guest in the future. Thanks
I slept very well in the bed. It was nice and comfortable. It was quiet, didn’t hear kids playing in the hall or anything. The only thing, I didn’t like was that there was no elevator, so I had to carry my bags, and walk up to the second floor with my two year old.
I really appreciate for give us 5 points. I apologize for inconvenience. Thanks
The jetted tub was everything. Super comfortable and staff is friendly
We appreciate you taking the time to review the Best Western Ramsey. Thank you for your information and we look forward to your future stays!
Noisy. Checked out early. Place smelled of weed.
Your comments sound like you were unhappy with your visit with us however the overall score contradicts them. We apologize if we somehow failed to meet your expectations. Thank you for posting. Not sure what happened here without specifics but we are sorry this guest was unhappy. Thanks
Great staff and the hotel is super clean. Had a great stay!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 201-327-6700. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Everything is great, thank you. We have no complaints.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 201-327-6700. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Dear Guest, We sincerely apologize for your inconvenience during your stay with us. If you could make a request to change your room, we would happy honor your request. We always make sure to satisfy and happy and comfortable our guest any way possible. Your feedback important to us so that we can always improve our services. Once again, we are sorry for the inconvenience and please allow us one more opportunity to make your stay more enjoyable and comfortable. Sincerely, General Manager Best western Inn at Ramsey