The Palace, a Luxury Collection Hotel, Madrid

5.0 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

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Photo gallery for The Palace, a Luxury Collection Hotel, Madrid

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Creator video
Bar (on property)
Meeting facility
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Plaza de las Cortes, 7, Madrid, Madrid, 28014
  • Place, Prado Museum
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Premium Neptuno View Room with 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

Palace Room with 2 Twins

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room with 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Cortes View Room with 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room with 2 Twin Beds

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Cortes Suite

  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Neptuno View Room with 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Palace Room with 1 King

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Palace Suite

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room with 1 King Bed, Street View

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Cervantes Suite

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

Royal Suite

  • 1808 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Neptuno Suite

  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand Premium Neptuno View Room with 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room with 2 Twin Beds, Street View

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, The Palace, a Luxury Collection Hotel, Madrid is next to popular attractions like Thyssen-Bornemisza National Museum and Congress of Deputies. This 470-room, 5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Thyssen-Bornemisza National Museum - 1 min walk - 0.0 miles
  • Prado Museum - 3 min walk - 0.2 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.6 miles

Getting around

  • Anton Martin Station - 7 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Faborit - ‬1 min walk
  • ‪VIPS - ‬1 min walk
  • ‪Lobby, The Palace, A Luxury Collection Hotel - ‬1 min walk
  • ‪La Dolores - ‬3 min walk

About this property

The Palace, a Luxury Collection Hotel, Madrid

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
The Palace, a Luxury Collection Hotel, Madrid features a 24-hour gym, free WiFi in public areas, and meeting rooms. There's limited parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and a computer station.
Guests can expect to find LED TVs and stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, free newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 110.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Rollaway bed fee: EUR 110.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-1 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Frequently asked questions

Are free cancellation options available at The Palace, a Luxury Collection Hotel, Madrid?

The Palace, a Luxury Collection Hotel, Madrid provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Palace, a Luxury Collection Hotel, Madrid?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at The Palace, a Luxury Collection Hotel, Madrid on Nov 4, 2025 start from $531.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Palace, a Luxury Collection Hotel, Madrid?

This hotel is situated in Madrid Centro within a 10-minute walk of Prado Museum, Gran Via, and Puerta del Sol. You'll also find Plaza Mayor and Plaza de Santa Ana less than a mile away.

Will I be able to park at The Palace, a Luxury Collection Hotel, Madrid?

Yes, there is a garage though parking is limited.

Does The Palace, a Luxury Collection Hotel, Madrid have a casino on the premises?

No, The Palace, a Luxury Collection Hotel, Madrid doesn't have a casino.

Will I find an indoor pool at The Palace, a Luxury Collection Hotel, Madrid?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Palace, a Luxury Collection Hotel, Madrid?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at The Palace, a Luxury Collection Hotel, Madrid?

No, this hotel doesn't have a spa tub.

Does The Palace, a Luxury Collection Hotel, Madrid feature a restaurant that includes a breakfast menu?

Yes, The Palace, a Luxury Collection Hotel, Madrid serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Palace, a Luxury Collection Hotel, Madrid allow pets to stay free of charge?

Yes, pets stay free at The Palace, a Luxury Collection Hotel, Madrid and the property also provides food and water bowls for pets.

Are there connecting rooms at The Palace, a Luxury Collection Hotel, Madrid?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Palace, a Luxury Collection Hotel, Madrid?

The closest major airport to The Palace, a Luxury Collection Hotel, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.7 mi away (19 minutes by car).

Can I book a room with a balcony at The Palace, a Luxury Collection Hotel, Madrid?

No, there aren't any guestrooms with balconies at The Palace, a Luxury Collection Hotel, Madrid.

Does The Palace, a Luxury Collection Hotel, Madrid host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Palace, a Luxury Collection Hotel, Madrid.