Hotel Francisco I

4.0 star property
Beaux Arts hotel with a 24-hour front desk and a bar
VIP Access

Choose dates to view prices

Photo gallery for Hotel Francisco I

Meeting facility
Aerial view
Premium bedding, Select Comfort beds, minibar, in-room safe
Interior entrance
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Arenal, 15, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

9.4 out of 10
Exceptional
(59 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Francisco I is within a 5-minute walk of popular attractions such as Plaza Mayor and Puerta del Sol. The 79 rooms at this 4-star hotel include minibars, flat-screen TVs, and Select Comfort beds.

What's nearby

  • Plaza Mayor - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 6 min walk - 0.4 miles
  • Prado Museum - 16 min walk - 0.9 miles

Getting around

  • Opera Station - 2 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Steakburger Arenal - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Paraíso del Jamon - ‬1 min walk

About this property

Hotel Francisco I

Beaux Arts hotel with a 24-hour front desk and a bar
Guests of Hotel Francisco I enjoy free WiFi in public areas, meeting rooms, and express check-out. There's discounted offsite parking, and an airport shuttle (available 24 hours) for EUR 55 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Minibars, safes, and phones are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hotel Francisco I?

Hotel Francisco I offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Francisco I?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Francisco I on Nov 9, 2025 start from $254.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Francisco I?

This hotel is situated in Madrid Centro, just steps from Plaza Mayor, and within a 10-minute walk of Puerta del Sol and Gran Via. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is parking available on site at Hotel Francisco I?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Francisco I include a casino on the premises?

No, Hotel Francisco I doesn't have a casino.

Will I find an indoor pool at Hotel Francisco I?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Francisco I?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a minibar as well as a bar.

Does Hotel Francisco I have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Francisco I have a restaurant with a breakfast menu?

Hotel Francisco I offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Francisco I allow pets to stay for free?

No, pets aren't allowed at Hotel Francisco I.

Does Hotel Francisco I have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Francisco I?

The closest major airport to Hotel Francisco I is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Francisco I?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city views.

Reviews

Hotel Francisco I Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 788 out of 1001 reviews
Rating 8 - Good. 147 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

2/10 Terrible

Gayane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived to the hotel and checked in I was told we were upgrading but when we went to our rooms we were actually downgraded. I had booked 2 balcony rooms and got 2 prison windows. When I addressed it I was told that since we arrived an hour after check in there was nothing they can do and said we will have better rooms the next day. The following day we were ignored, but the hotel told Expedia that they offered us better rooms and we rejected it. What a lie. rStaff are extremely rude and truly ruined our trip and the city experience
Stayed 2 nights in Jun 2025

10/10 Excellent

martijn

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Stayed 3 nights in Jul 2025

10/10 Excellent

amauri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, staff was very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Puneet

Stayed 2 nights in Jun 2025

10/10 Excellent

raixa

Traveled with family
great hotel . Staff was very helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

Victor

Stayed 4 nights in Jun 2025

10/10 Excellent

Michael Brenson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked this hotel there were limited reviews, so we were a bit nervous. We picked the hotel largely because of the location and price. Because of the limited reviews, we were a bit skeptical. But OMG.. We were blown away. Our room on the 6th floor had a terrace with a retractable awning overlooking the beautiful city. And a ceiling fan in the room for the hot summer days. Breakfast was perfect, service was amazing and the location couldn't have been better. I'm not sure why this hotel ever received a bad rap. It was the best out of all the hotels we stayed during our 16 day Euro trip. We'll definitely stay there again and recommend it for couples traveling through Madrid.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was in a great area with pedestrian zone. Short walk to Plaza Mayor with a variety of restaurants. Easy walk to numerous other sights! Breakfast was very good with a large variety.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying at Hotel Francisco when visiting Madrid. A great overall experience. The team was very efficient, friendly, and hospitable. A wonderful boutique hotel, and the location is walking distance to most major sites.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Boutique hotel with great location an friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything! The staff, the food, the rooms evrything! Already looking forward to go back
Stayed 3 nights in Jun 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice little hotel between Plaza Sol, Opera, and Plaza Mayor. Very good location. There is neither a pool nor even a small gym which was a disappointment to my son. The room was good except for the weird glass bathroom door. It’s frosted in the middle but who wants to see the legs of someone sitting on the toilet or dropping your drawers to get in the shower? The view out our room was another room’s bathroom and a jumble of rooftop vents and access panels. Not a nice view. Make sure you get a room facing Calle Arenal or something.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, location, breakfast. Very friendly, attentive staff. Positive experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Ivelisse

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing breakfast! Super clean and in the heart of Madrid. One can walk anywhere within minutes. Staff is very amicable and helpful. I have been staying at Francisco 1 for the past 8 years and truly there is no other hotel like F1 in Madrid!
Stayed 2 nights in May 2025

10/10 Excellent

Hagop

Stayed 3 nights in May 2025

8/10 Good

Ali

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Super friendly staff and great location. Room service could be improved
Stayed 8 nights in May 2025

10/10 Excellent

Stephen, Miami

This was our first time in Madrid, and the Hotel Francisco was an excellent place to spend it. We were there for two weeks, and everything about the hotel was wonderful. Overall, the entire place has a modern, clean look. There is a small lobby with an adjacent lounge with a bar and snacks. The room was nice and the bed comfortable. The staff was extremely nice and helpful. One night my wife went down to the lounge after closing to ask if she could get some tea, and the bartender (Mai) set her up with a tray with a small electric kettle, pot, mug, and tea bags to take to the room.
Stayed 12 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, great location and very comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Gagik

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I
Stayed 3 nights in Apr 2025

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliness

Amazing city, great people always willing to help. The hotel was centric and modernized and every person working there was extremely helpful and friendly.
Stayed 10 nights in May 2025

10/10 Excellent

Grethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent! & Beautiful!

Beautiful clean hotel in the Center. Great A/C and excellent Breakfast! Wifi was super fast and staff extremely friendly and helpful. Location is perfect!! 2 Metros nearby (SOL & OPERA), walking distance to everything. Would definitely stay again and recommend to everyone!
Entrance of the Hotel
View from the side
The Lobby
Stayed 6 nights in May 2025