Staff was nice and location was perfect. The listing was everything we expected.
Amenities and room size were great. Staff was very helpful and friendly
In the room there were toaster and iron missing. Asked for about 8 times. Never got it. On every time kept saying coming in 5 minutes. Which never happen in 2 days.
The Gran Via Capital is a fantastic Hotel. The rooms were clean, modern and felt just like home. I would definitely stay there again. The location is phenomenal with views of the main plaza, We had the room with the kitchen and a supermarket was a four minute walk. Absolutely Awesome hotel. The one and only complaint that I might have in the check in states 3pm and we did not see our room until after 320pm. We were permitted to checkout 30 minutes later, which was great for us to enjoy the wonderful apartment. The clerks at the front desk were extremely helpful and polite. Again 10/10 for this hotel.
Excellent location, staff, amenities, conditions, will come back again
We had a wonderful time at the Gran Via Capital! It was my boys birthday and they welcomed us with balloons and cake. Very central and super nice peoople.
Clean , helpful and courteous concierge , close to all major attractions
It’s so close to metro entrance and easy access to all sightseeing spot by walking.
Incredible multilingual staff - great amenities, location, central heat/air, quietness, cleanliness, accommodations, and the modern decorated apartments were superb. I just loved it! I cannot wait to return to Madrid because this place will be the one and only at the top of my list of place to stay. I will surely rent an apartment with multiple rooms next time to bring my family along as well. Gracias!
Great staff. Very friendly and proffesional. Helpful
Great staff. Very professional and friendly. For sure will be back to this property my next trip to Madrid
Our stay here was awesome. It is a great place for families and you are in the most happening place in Madrid. * Location is right in the thick of Madrid, close to everything you need to do in Madrid and next to "time square" of Madrid. * Staff is always present and helpful. Even came up to help with setting up our oven. * Apartment is contemporary and very functional. *We arrived early and they stored our bags while we went out and seamlessly checked into our room when we got back.
Great location. Friendly staff. Easy access to entire city via walking or subways.
Very nice and spacious appartment. Great location and teriffic staff.
Great view of the city from the rooftop. The room was spacious and clean. The location is close to many of the more popular attractions.
Located in Madrid Centro, this aparthotel is adjacent to Plaza de Callao and within a 10-minute walk of other popular attractions like Plaza Mayor. The 4-star apartment includes a kitchen, a sitting area, and a refrigerator.
For your convenience, a buffet breakfast is served for a fee on weekdays from 8:30 AM to 10:30 AM and on weekends from 8:30 AM to 11:00 AM. Savor a meal from the comfort of your room with room service.
The apartment is soundproofed and features a kitchen and space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 46-inch flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a safe, and a phone. Housekeeping is available on request.
Guests staying at this aparthotel enjoy a gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for EUR 26 per day. The front desk has multilingual staff that can help with luggage storage and concierge services. This aparthotel also has a seasonal outdoor pool.
Staff was nice and location was perfect. The listing was everything we expected.
Amenities and room size were great. Staff was very helpful and friendly
Dear guest: We are very happy to know that Gran Via Capital has met your expectations and we would like to thank you on behalf of the entire team for your assessment. At Gran Via Capital we make sure that all our clients feel at home and it is very satisfying to receive valuations like yours. We look forward to welcoming you back to Gran Via Capital. Feel free to contact us for anything you may need. Cordial greetings,
In the room there were toaster and iron missing. Asked for about 8 times. Never got it. On every time kept saying coming in 5 minutes. Which never happen in 2 days.
Dear Nu, First of all we'd like to thsnk you for staying with us in Madrid and for leaving your opinion. There must have had some kind of missunderstanding because, despite having some real busy days, we attend our guests' demands as soon as possible even more if we have been told several times. Please accept our most sincerely apologies and bear in mind that our staff is more than willing to help. Kind regards,
The Gran Via Capital is a fantastic Hotel. The rooms were clean, modern and felt just like home. I would definitely stay there again. The location is phenomenal with views of the main plaza, We had the room with the kitchen and a supermarket was a four minute walk. Absolutely Awesome hotel. The one and only complaint that I might have in the check in states 3pm and we did not see our room until after 320pm. We were permitted to checkout 30 minutes later, which was great for us to enjoy the wonderful apartment. The clerks at the front desk were extremely helpful and polite. Again 10/10 for this hotel.
Dear Chris, We're speechless! Thank you so much for this wonderful comment. It is a pleasure to know that you enjoyed your stay as much as we enjoyed taking care of you. The whole team turns every day into providing an unbeatable stay and it is an honor for us to know that, on this occasion, we have achieved it. Once again, thank you and we hope to have the opportunity to welcome you again on a next occasion. We will be waiting for you with open arms. Greetings,
Excellent location, staff, amenities, conditions, will come back again
Dear guest, Thank you so much for taking your time we really appreciate your feedback and we are really happy that you like the location and our staff service, we try our best to provide the best service as posible to our guest! We would love to have you again and if you need something you can contact us anytime. Best regards,
We had a wonderful time at the Gran Via Capital! It was my boys birthday and they welcomed us with balloons and cake. Very central and super nice peoople.
Dear Guest Thank you for your comment, we are glad that you enjoy your stay with us! Our staff are always happy to help our guest in everything they need!
Clean , helpful and courteous concierge , close to all major attractions
Dear Guest First of all, thank you for choosing Gran Vía Capital as your destination to stay in Madrid. We are glad that you like the apartment. Best regards, Front Desk Deparment
Dear guest, We would like to thank you for your review. It is very important for us. We hope to see you very soon in Gran Via Capital. Best regards, Alberto Frontdesk department
It’s so close to metro entrance and easy access to all sightseeing spot by walking.
Dear guest, Thank you for your comment! We are glad to hear that you had a lovely stay with us! We are looking forward to hearing from you soon!
Incredible multilingual staff - great amenities, location, central heat/air, quietness, cleanliness, accommodations, and the modern decorated apartments were superb. I just loved it! I cannot wait to return to Madrid because this place will be the one and only at the top of my list of place to stay. I will surely rent an apartment with multiple rooms next time to bring my family along as well. Gracias!
Thanks for your great review, it's a pleasure to knw that you really enjoyed your stay :) Hope to see you soon at Gran Via Capital.
Dear guest, Thank you for your review. This is very important for us. We hope to see you back in Madrid staying with us. It will be a pleasure! Best regards, Alberto Frontdesk department