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Hotel ILUNION Pio XII

4.0 out of 5.0

Recent guest reviews

Not so far from airport and subway station Quite, safe , nice room , Fremdling staff

We are adult couple visiting Madrid during our second vacation in Spain. We stayed about week days in this hotel and that turned out to be an excellent decision. Staff was very polite and attentive to our needs, room was comfortable and clean, providing all necessary amenities including lockbox and good WiFi Internet service. Breakfast was good and sufficient. One night we had to use hotel restaurant for very late dinner, which was good as well. Hotel is located in a quite and green Madrid are hosting several embassies. Nearest subway station is located in walking distance, 5-7 min. This provides very easy access to any place in Madrid. Chamartine train station is located in walking distance as well, about 15 min by foot. Many times we had to come to hotel late night and always felt safe and secure. We highly recommend this hotel as economical and efficient option for visiting Madrid.

Overall OK stayed. The reception wasn't very receptive to your questions?

The personnel is friendly AND very helpful. Quiet and clean. Restaurant has a variety of items. Breakfast buffet was worth the 10€.

Terrific hotel, modern, clean, friendly staff. Well worth the price. Only bad point was distance to downtown Madrid, but easily connected by bus or metro.

This is really a well kept and run hotel. It provides all the comforts one could wish for. the staff is very friendly and helpful. There were only two aspects that prevented me from giving a full score for amenities. They are the following: - The washbasin does not drain quickly. It takes time, thus needing extra rinsing which results in more time to await the water to drain. - The computer for use by guests was often excruciatingly slow. During my stay only one of the tow computers worked. I was told that the other will be fixed. As for location, it was almost perfect. The hotel is well served by the metro and buses. There is a bus stop just outside the hotel door. And it is easily within walking distance to Chamartín railway station. The only thing that could possibly have been better would be to be located in the centre of town. And were that the case the price of such high quality accommodation would have been considerably higher. All in all, a very nice and comfortable hotel which is well located . Its staff is very competent and helpful. Considering value for money it is definitely the best hotel accommodation I have found for long. Finally, I would like to thank the staff for a pleasant stay in the hotel.

I stayed four days at Confortel Pio XII. The staff is very friendly and helpful. My room was very clean and spacious. This is a good value if you want some peace and quiet and don't mind the metro ride into town

The hotel is less than a mile away from the Charmatin train station, it takes about 10 mins by taxi and 25 mins by metro to get to the airport. It is new or recently renovated. Very friendly personnel, free Wi-Fi and breakfast. Great price!

I visit meuseams;travel to Avila;Toleddo

The hotel is easily accessible by metro and by 3 or 4 different bus lines that ride very frequently. The check-in staff was very helpful and gave us a map of madrid and gave us tips about where to eat, how to get there etc. He also gave us the hotel's wifi info without being asked. Very impressive. Also the room was large and very clean. I would definitely visit this hotel again.

Great hotel and a good location, close to metro station.

I stayed at the PIO XII for a trip of pleasure. The staff was very helpful and kind. The room was clean and nice and the bed was big and comfortable. I enjoyed not having to pay for internet in my room as well. I can't say anything bad at all really....except: The Room Service was a little over priced like most hotels, but the food was great. Lastly, I spent most of the second day in my room and when I left late that evening there was no night cleaning service. When I returned from going out the room had not been cleaned. Other than those two too complaints...I would go back to stay there in a heart beat!

Really nice, quiet and clean place. Staff is really friendly. My luggage was lost by the airline but they gave me a toothbrush and brought my suitcase up to my room as soon as they received it.

The trip was excellent. The room was decent. Free internet and water, breakfast is not included, TV is limited, and there is no shuttle. It is far away from the city center, but it's was worth the cost.

Room was clean with fairly new furnishings. My twin room was moderately large by European standards, and the bathroom was very spacious compared to some of the converted linen closets I've seen elsewhere. I had almost no interaction with staff, and didn't use any of the other facilities except the free computer terminals in the lobby. The hotel is located in a quiet area in the far north of Madrid. Mostly surrounded by what looked like office blocks and diplmatic buildings. Seemed to be a very safe area (there was some sort of police building practically across the street) but nothing of interest for a casual evening walk - not many restaurants or shops nearby. Fairly easy to get to from the airport (only requires one metro transfer), and a good location if you're traveling from Chamartin train station (about a 10 minute walk), but a long, long way by metro from Atocha railway station in the south. Pio XII metro stop was a 5-10 minute walk, and there was a bus station just outside the hotel, although the bus ride to Puerta del Sol was pretty long. Overall, a comfortable, quiet hotel.

Helpful, English-speaking personnel at the reception. Only 5 minutes walk to the nearest Metro station (Pio XII), or take a 30 minutes bus ride to the city center right from the hotel (I recommend it, as you can see Madrid that way). Very comfortable double bed, and a big one compare to other hotels/apartments in Spain. If you plan to use their free computer - be patient as it barely works. Restaurant doesn't serve much, so we always ate in the city or bought some food for breakfast and snacks at the supermarket next to the Metro station. Big nice bathroom. Hotel is in a nice residential area with several embassies around. Less then 30 minutes from the airport (only one metro transfer, or you can walk 5 extra minutes and get on direct metro line to the airport)

Nice newer hotel. Bus stop is right in front of the hotel, so we used that daily to go to the city center of Madrid. They offered some free beer and water in the room. The walls and floors are very thin, so you get to hear your neighbors, including walking above you. The staff was mostly nice, but one young lady in the morning was short and did not want to help with directions of using the bus. No airport shuttle by the hotel as advertised on the web when I made the reservation.

Will repeat, friendly and helpful staff, excellent service, location, Catholic Church 3 blocks, walkable-neighborhood, banks and ATM's every corner. The people are excellent!

Avenida Pio XII, 77 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Chamartin within 2 miles (3 km) of Santiago Bernabeu Stadium, Hotel ILUNION Pio XII is within a few miles (5 km) of other popular sights such as Las Ventas. This 214 -room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a conference center. It's also close to Madrid Congress Centre and Parque de Berlin.


Dining

Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

All of Hotel ILUNION Pio XII's 214 rooms are soundproofed and have an array of amenities, including free bottled water, safes, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

At Hotel ILUNION Pio XII, guests have access to a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is available for EUR 15.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a business center, and free newspapers.

Room options

Standard with extra bed

Full 1 | Twin 2 | Sleeps 3

Guest reviews for Hotel ILUNION Pio XII

Everyone (3) Couples (7) Family (2) Other (4) Friends (2)
4

nice hotel for business trip

Everyone

Not so far from airport and subway station Quite, safe , nice room , Fremdling staff

By , from dusseldorf Gernamy on Jul 3, 2017

Review comment responded on Jul 5, 2017

Dear Dmitry, Thank you for your opinion about Ilunion Pío XII in Madrid. We are glad that you had a nice stay and we hope to see you again with us. Our best regards.

5

clean, efficient and convenient hotel in madrid

Couples

We are adult couple visiting Madrid during our second vacation in Spain. We stayed about week days in this hotel and that turned out to be an excellent decision. Staff was very polite and attentive to our needs, room was comfortable and clean, providing all necessary amenities including lockbox and good WiFi Internet service. Breakfast was good and sufficient. One night we had to use hotel restaurant for very late dinner, which was good as well. Hotel is located in a quite and green Madrid are hosting several embassies. Nearest subway station is located in walking distance, 5-7 min. This provides very easy access to any place in Madrid. Chamartine train station is located in walking distance as well, about 15 min by foot. Many times we had to come to hotel late night and always felt safe and secure. We highly recommend this hotel as economical and efficient option for visiting Madrid.

By , from US on Jun 6, 2017

Review comment responded on Jun 12, 2017

Dear Vlad, Thank you for your comments about Ilunion Pío XII in Madrid. It is a pleasure for us to meet all your expectations and to know that you had a very nice stay. Thank you and we hope to see you again with us. Our best regards.

3
Everyone

Overall OK stayed. The reception wasn't very receptive to your questions?

By on Oct 3, 2016

Review comment responded on Oct 5, 2016

Dear Sir, Thank you for your comments about Ilunion Pío XII in Madrid. We are glad tha you had a nice stay and we apologize you about the reception service. We work with our reception team to improve. Thank you again and our best regards.

5

excelente location with two bus lines available

Everyone

The personnel is friendly AND very helpful. Quiet and clean. Restaurant has a variety of items. Breakfast buffet was worth the 10€.

By , from washington. DC on Apr 12, 2016

Review comment responded on Apr 18, 2016

Dear Customer, Thank you very much for review Ilunion Pio XII in Madrid. It is a pleasure for us to meet your expectatives and we hope to have you back with us very soon. Our best regards.

4

quick getaway

LGBT

Terrific hotel, modern, clean, friendly staff. Well worth the price. Only bad point was distance to downtown Madrid, but easily connected by bus or metro.

By on Nov 12, 2013

5

excellent value for money

Singles

This is really a well kept and run hotel. It provides all the comforts one could wish for. the staff is very friendly and helpful. There were only two aspects that prevented me from giving a full score for amenities. They are the following: - The washbasin does not drain quickly. It takes time, thus needing extra rinsing which results in more time to await the water to drain. - The computer for use by guests was often excruciatingly slow. During my stay only one of the tow computers worked. I was told that the other will be fixed. As for location, it was almost perfect. The hotel is well served by the metro and buses. There is a bus stop just outside the hotel door. And it is easily within walking distance to Chamartín railway station. The only thing that could possibly have been better would be to be located in the centre of town. And were that the case the price of such high quality accommodation would have been considerably higher. All in all, a very nice and comfortable hotel which is well located . Its staff is very competent and helpful. Considering value for money it is definitely the best hotel accommodation I have found for long. Finally, I would like to thank the staff for a pleasant stay in the hotel.

By on Jan 4, 2012

4

quiet, clean, friendly staff, nice rooms, good price.

Singles

I stayed four days at Confortel Pio XII. The staff is very friendly and helpful. My room was very clean and spacious. This is a good value if you want some peace and quiet and don't mind the metro ride into town

By on Dec 14, 2011

5

nicely located, comfortable and inexpensive

GetawayWithFriends

The hotel is less than a mile away from the Charmatin train station, it takes about 10 mins by taxi and 25 mins by metro to get to the airport. It is new or recently renovated. Very friendly personnel, free Wi-Fi and breakfast. Great price!

By on Sep 12, 2011

5

fantastic hotel

Families

I visit meuseams;travel to Avila;Toleddo

By on Jul 25, 2011

5

excellent value for the price paid

GetawayWithFriends

The hotel is easily accessible by metro and by 3 or 4 different bus lines that ride very frequently. The check-in staff was very helpful and gave us a map of madrid and gave us tips about where to eat, how to get there etc. He also gave us the hotel's wifi info without being asked. Very impressive. Also the room was large and very clean. I would definitely visit this hotel again.

By on May 31, 2010