NH Madrid Chamberí3.0 out of 5.0
Recent guest reviews
Stayed here due to proximity to family. Hotel staff was very friendly, helpful and accommodating. Rooms were clean and comfortable. Only suggestion worth noting is the bathroom facility. There is limited space around the sink so there is no vanity to place your toiletries while getting ready. In addition since there is no curb around the shower, the water puddles on the floor.
Good hotel. Very good location in the heart of Madrid. Free Wifi. Very friendly staff. Good breakfast. Really quiet. Clean room. Parking available with additional cost. Nice area for restaurants, bars, shopping, etc
Nice small and clean hotel, great quality price balance. Area around the hotel is quite nice to walk around and find plenty of local food type restaurants as well as more sophisticated international 'fusion' places. Bit far from plaza mayor and other city attractions - about 40 minutes walk but also accessible by subway and taxi/uber, both equally and very affordably priced.
I found myself staying at the Hotel NH Chamberi almost by accident as the hotel I was hoping to stay at was fully booked. It was a real discovery. I know the area quite well but did not know this particular hotel. It is small, very charming, vclean and with very friendly and helpful staff. The breakfast is excellent and it has a very good bar which provides excellent drinks and good tapas. The hotel is not exactly in the centre of town, but is very well connected to all parts of Madrid by both underground and bus service. The number 5 bus stops vey close by and is a very good link to get to the centre. There are a number of excellent bars and restaurants near the hotel, some nice shops an the general atmosphere of the area (barrio) is fun.
Although we knew the hotel as not in the centre, it was very handy for the Metro, eating out and shopping. Hotel staff were very friendly and accommodating. Bed mattress was very hard, a second chair in the room would have been a bonus. Breakfast choice was very good.
I stayed at the NH Madrid Chamberi hotel for 4 nights; the stay was comfortable and it was always very clean and warm inside the room and the entire hotel, the team was very nice and helpful for any question I had, the breakfast was good and there were always hot waters in the shower. there is a very very close Metro station (Alonzo Cano) to the hotel 2 minutes walking. and from there you can get anywhere in Madrid. I really recommend you this good fine hotel I really enjoyed staying at it, hope you would too.
Excellent hotel with staff super helpful. Lot of positives. Cleanly maintained with location in centre of city. Plenty of restaurants in vicinity. However what touched me is the friendliness and touching approach of the hotel staff. Must come here in Madrid for a reasonable and pleasant stay
I was very annoyed after my stay here: - breakfast room was closed as being refurbished. I understand that has to happen from time to time - but why was this not stated when I booked online - even when booking a breakfast included rate. - breakfast was at NH Zurbano and not just a 100m along the road as reception said, but 500m and then there was a long queue to get in and seated (the manager there really did not have a clue what he was doing) So my colleagues and I went from "let's grab a quick breakfast" to > 40 minutes - really unacceptable for a business hotel. Had we known we could have just had a bite at a café on the way to the office. Poor response from NH customer service when I complained too = 25 % off next booking - when that is a standard January offer open to anyone anyway! not good enough NH.
Good think about this hotel is that it is located in the quiet area with a lot of tapas restaurant, and a metro line to the city center is about 10 min walk. It is a modern style hotel, room was clean, you can open the window, a bathroom is big and clean and there is a really great hairdryer (like professional one). But, there is no coffee/tea in the room for guest services, wi-fi is really low quality and most of the time not working. The breakfast is from 7am but quite basic, except they have good choice of tea and fruit, everything else is very basic. Next time in Madrid I would probably chose another place to stay.
NH Madrid Chamberi is a modern hotel which has been recently been replenished, situated around 15-20 mins way from Gran Via and other main locations via metro. When exiting the hotel, directly opposite you is a short, narrow street - if you take a walk, you will be met with their nearest metro station 'Alonso Cano'. The tourist metro ticket for Zone A will cover this and also MAD (Madrid) airport. I have read previous reviews regarding noise levels but being situated on level 5, I was lucky enough not to experience any noise. Myself and my boyfriend were able to sleep fine. We stayed here to attend a Madrid Derby match at the Calderon stadium and it only took us approximately 30 minutes on the metro. However, we agreed we should have stayed at a hotel slightly closer to central Madrid- but this hotel was okay for 3 nights. Staff were friendly, however on one occasion, we went to speak with a receptionist after the football match to ask for recommendations for a local pizza takeaway place or for some assistance with ordering and all he advised us was "there is one nearby a few minutes way" and that they close soon. This was at around 11pm at night and it was raining. He did not offer to assist us further or bothered to show interest, so we ended up not being able to find the nearest pizza takeaway shop and instead used an UBER to take us to Papizza in Gran Via, approximately 10 minutes away. I have stayed at hotels in the past where staff were attentive and were able to offer assistance, such as ordering on our behalf by speaking in their language etc. (just a suggestion). Our rooms were clean and we had free wi-fi. No bathrobe or slippers for standard rooms and we did not have a tea/coffee making machine. No in-room service either, so we ended up purchasing drinks from the store opposite the hotel.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 364 reviews