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Hotel Europa

Property class: 3
VIP Access

Choose dates to view prices

Photo gallery for Hotel Europa

A hotel room with a bed, a patterned pillow, a black desk lamp, and a view of a historic building with a clock tower.
A reception area with a marble counter, wooden reception desk, and a chandelier.
A multi-story hotel with balconies, a central entrance, and a street-facing café area with outdoor seating.
A hotel corridor with a bed, a chair, and a balcony with a railing.
A spacious dining area with multiple tables, each set with white tablecloths and black chairs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

A hotel room with a bed, red curtains, a TV, and a balcony with a view of buildings.

Double Room

9.0 out of 10
Wonderful
(120 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a wooden headboard, a nightstand, a desk, and a chair. There is a balcony with a railing and a view of the outside.

Single Room

9.0 out of 10
Wonderful
(30 reviews)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

A neatly made bed with a wooden headboard, a bedside table with a telephone, and a wall-mounted TV.

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

A hotel room with a bed, a patterned pillow, a black desk lamp, and a view of a historic building with a clock tower.

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(44 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Room

Triple Room

9.0 out of 10
Wonderful
(38 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Triple room with Puerta del Sol views

A hotel room with two beds, a nightstand, a picture on the wall, and a window with a view of buildings.

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with two beds, a TV, a balcony with red curtains, and a wooden floor.

Quadruple Room

9.4 out of 10
Exceptional
(21 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

A hotel room with two beds, a dining table, and a view of a cityscape through a large window.

Quadruple room with Puerta del Sol views

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

A hotel room with a bed, red curtains, a TV, and a balcony with a view of buildings.

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

A hotel room with a bed, a desk, a chair, a television, and large windows with curtains.

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

A balcony with a glass balustrade overlooking a cityscape, including a prominent building with a sign.

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

A modern bedroom with a large bed, bedside lamps, a wooden headboard, a bedside table, and a large window with curtains.

Premium Single Room, Terrace

  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

A modern hotel room with a bed, bedside tables, a desk with a coffee maker, and a wardrobe.

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Europa is adjacent to Puerta del Sol and within a 5-minute walk of other popular sights like Gran Via. This 100-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Centrally located in Madrid, the hotel is connected to the convention center and also a short walk from Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Plaza de Santa Ana - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 9 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Makáá - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Txapela - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Casa Labra - ‬1 min walk

About this property

Hotel Europa

At Hotel Europa, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for EUR 25.00 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include laundry facilities, a porter/bellhop, and a banquet hall.
Guests can enjoy free WiFi and flat-screen TVs. Other standard amenities include minibars, electric kettles, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day); reservations required
  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 25.00 per day
  • Nearby parking fee: EUR 25 per day (984 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is free cancellation available at Hotel Europa?

Hotel Europa provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Europa?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Europa on Nov 9, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Europa?

This hotel is situated in Madrid Centro, just steps from Puerta del Sol, and within a 10-minute walk of Gran Via and Plaza Mayor. You'll also find National Prado Museum and Plaza de España less than a mile away.

Is there parking available at Hotel Europa?

Yes, parking is offered for EUR 25 per day.

Does Hotel Europa include a casino on the premises?

No, Hotel Europa doesn't have a casino.

Is there an indoor pool at Hotel Europa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Europa?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Does Hotel Europa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Europa feature a restaurant that includes a breakfast menu?

Yes, Hotel Europa serves buffet breakfast for a surcharge each morning at Café Europa.

Does Hotel Europa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Europa though service animals are welcome.

Does Hotel Europa have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Europa?

The closest major airport to Hotel Europa is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Europa?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

Hotel Europa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1016 reviews
Rating 8 - Good. 200 out of 1016 reviews
Rating 6 - Okay. 50 out of 1016 reviews
Rating 4 - Poor. 17 out of 1016 reviews
Rating 2 - Terrible. 11 out of 1016 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, staff and location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location and nice staff i loved it ❤️
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent staff and location
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, clean rooms, and well maintained property
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excellent location, nice room - would come back.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything we wanted to see
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great staff and amazing views.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice restaurant, staff was very accommodating of our early check-in needs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in Madrid close to everything tourists would like to see. The hotel was very clean with friendly staff. Would visit this hotel again!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at Puerta del Sol. Clean room with spacious bathroom.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, short walking distance to Plaza Mayor.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Nice size room with balcony. Would definitely recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the hotel. Perfect location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great, convenient location, close to main attractions, restaurants, and entertainment.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice central location, place was a bit aged but aceptable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great we loved it!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and polite. The pictures you see online do not do the rooms justice. The hotel is beautiful and comfortable. The next time I visit Madrid I will be staying here again. The breakfast buffet was excellent as well.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and location. Comfortable bed and if you can get room with balcony it’s a nice way to look at plaza
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice place
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, would highly recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, friendly staff,
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

Clean great location , great staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pleasant and helpful staff, great location and room was very comfortable, we were very pleased
Stayed 3 nights in Mar 2026