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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention center, steps from Puerta del Sol

Choose dates to view prices

Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Spanish cuisine
Breakfast, lunch, dinner served; Spanish cuisine
Front of property
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(99 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(28 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(33 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(32 reviews)
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Europa is adjacent to Puerta del Sol and within a 5-minute walk of other popular sights like Gran Via. This 100-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Centrally located in Madrid, the hotel is connected to the convention center and also a short walk from Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Café&Tapas - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Txapela - ‬2 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention center, steps from Puerta del Sol
At Hotel Europa, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for EUR 25.00 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a porter/bellhop, and a banquet hall.
Guests can enjoy free WiFi and flat-screen TVs. Other standard amenities include minibars, electric kettles, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is free cancellation available at Hotel Europa?

Hotel Europa provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Hotel Europa?

This hotel is situated in Madrid Centro, just steps from Puerta del Sol, and within a 10-minute walk of Gran Via and Plaza Mayor. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is there parking available at Hotel Europa?

Yes, parking is offered for EUR 25.00 per day.

Does Hotel Europa include a casino on the premises?

No, Hotel Europa doesn't have a casino.

Is there an indoor pool at Hotel Europa?

No, there is no indoor pool at this hotel.

Is Hotel Europa good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Does Hotel Europa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Europa feature a restaurant that includes a breakfast menu?

Yes, Hotel Europa serves buffet breakfast for a surcharge each morning at Café Europa.

Does Hotel Europa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Europa though service animals are welcome.

Does Hotel Europa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Europa?

The closest major airport to Hotel Europa is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Europa?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Reviews

Hotel Europa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 722 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 57 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

Reviews

10/10 Excellent

Charles

Stayed 2 nights in Nov 2025

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short walk except for mobility restricted persons

FYI- cars cannot drive to this hotel. It is approximately 1/2 mile from the drop off location to the hotel so if you are traveling with a mobility limited person this may be a challenge. Otherwise it was a great hotel and customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff. I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great location!

Great location, right in the middle of everything. The room was clean and comfortable. The staff was amazing! I unfortunately injured myself on the trip and they provided assistance and accommodations that were very helpful. We would definitely stay here again if in Madrid.
Stayed 2 nights in Aug 2025

10/10 Excellent

BYRON

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 5 nights in Aug 2025

4/10 Poor

Walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el mismo centro de la ciudad de Madrid. Por se en la plaza el uber te deja unos metros antes y tienes que moverte con el equipaje. Muy bueno y muchas tiendads y restaurantes cerca.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yanira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to basically all attractions. Metro station right there. Nice staff. Affordable and confortable. I really recomend Hotel Europa to explore Madrid as it is very convenient to get around the city.
Stayed 3 nights in Aug 2025

6/10 Okay

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff, clean and confy rooms, i’ll be coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelash

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , amazing location and courteous staff. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Johandry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Glenda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying in this hotel, the staff was really nice and helpful, beds were comfortable and bathroom was clean and renovated. The location was perfect for us, lots of restaurants and shops
Stayed 2 nights in Aug 2025

10/10 Excellent

Yaritza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico. Muy cerca del Puerta del Sol, Callao y la Gran Via y a 1 minuto de la estación Sol del Metro.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marizela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Stayed 6 nights in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Highly recommended. All attractions are walking distances
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spot easy to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

DESIDERIO, Altamonte Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally around the corner from Puerta del Sol, very close to Gran Via, Plaza Mayor and Mercado San Miguel. Extremely clean, beautifully maintained
Stayed 2 nights in Aug 2025

8/10 Good

Diana Ivette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jul 2025

8/10 Good

Gerald

Stayed 3 nights in Aug 2025

10/10 Excellent

Edgard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, atención y ubicación
Stayed 1 night in Jul 2025

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