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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property

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Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Restaurant
Exterior
Junior Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Pez Volador 1, Madrid, 28007
  • Place, El Retiro Park
    ‪13 min walk‬
  • Place, Movistar Arena
    ‪18 min walk‬
  • Place, Calle de Alcalá
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, soundproofing

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(25 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room

Desk, laptop workspace, blackout drapes, soundproofing

Premium Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Retiro within a short walk of El Retiro Park, Crowne Plaza Madrid - Centre Retiro by IHG is within a mile (2 km) of other popular sights such as Movistar Arena. This 157-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • El Retiro Park - 13 min walk - 0.7 miles
  • Movistar Arena - 18 min walk - 1.0 mile
  • Calle de Alcalá - 3 min drive - 1.2 miles
  • Museo Nacional Centro de Arte Reina Sofía - 6 min drive - 1.6 miles
  • National Prado Museum - 7 min drive - 2.5 miles

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪La Rollerie - ‬6 min walk
  • ‪Cafetería Gost Lira - ‬7 min walk
  • ‪Cervecería Cruz Blanca - ‬7 min walk
  • ‪Restaurante el Paleto - ‬7 min walk
  • ‪VIPS - ‬2 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

Guests staying at Crowne Plaza Madrid - Centre Retiro by IHG can enjoy a gym, a garden, and a banquet hall. Self parking is offered for EUR 26 per day. Front-desk staff are standing by 24/7 to assist with any requests.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Other amenities include desks, wardrobes or closets, and desk chairs.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Late check-in fee for check-in between 5:30 AM and 6:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Madrid - Centre Retiro by IHG?

Crowne Plaza Madrid - Centre Retiro by IHG provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on May 24, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Crowne Plaza Madrid - Centre Retiro by IHG?

This hotel is situated in Retiro within a short 14-minute walk of El Retiro Park and also 17 minutes on foot from Movistar Arena. You'll also find National Prado Museum and Gran Via within a short drive.

Is there parking available at Crowne Plaza Madrid - Centre Retiro by IHG?

Yes, parking is offered for EUR 26 per day.

Does Crowne Plaza Madrid - Centre Retiro by IHG feature a casino?

No, Crowne Plaza Madrid - Centre Retiro by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Madrid - Centre Retiro by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Madrid - Centre Retiro by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and a gym.

Does Crowne Plaza Madrid - Centre Retiro by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Madrid - Centre Retiro by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Madrid - Centre Retiro by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Does Crowne Plaza Madrid - Centre Retiro by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Madrid - Centre Retiro by IHG for a fee of EUR 40 per pet, per day.

Does Crowne Plaza Madrid - Centre Retiro by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Madrid - Centre Retiro by IHG?

The closest major airport to Crowne Plaza Madrid - Centre Retiro by IHG is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 8.5 mi away (18 minutes by car).

Are there rooms with balconies at Crowne Plaza Madrid - Centre Retiro by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Madrid - Centre Retiro by IHG.

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 635 reviews
Rating 8 - Good. 112 out of 635 reviews
Rating 6 - Okay. 31 out of 635 reviews
Rating 4 - Poor. 11 out of 635 reviews
Rating 2 - Terrible. 9 out of 635 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff.
Stayed 2 nights in Apr 2026

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious.
Stayed 3 nights in Mar 2026

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities
clean room, staff, amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities
clean room, staff, amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Excellent hotel. Close to metro.
Stayed 3 nights in Jan 2026

8/10 Good

ANGELA Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great size room (junior suite) and good facilities. The bed was too hard for me so very little sleep but, to be fair, I sleep on a marshmallow mattress at home! Husband slept very well. Lovely staff. Great location.
Stayed 3 nights in Feb 2026

10/10 Excellent

David

Stayed 4 nights in Sep 2025

2/10 Terrible

Wakson

Traveled with partner
I stayed with my wife from January 15th to the 20th at this hotel has a serious problem of bed bugs. I am badly allergic to bed bugs bites. We told the staff about it and we were just switched to a different room (which was a room right next to the one we had) but it was even worst. I came home with most parts of my body full of bite spots, fever and found all our clothing was full of bugs as I got home with new bug bites that should had happened during our 8 hours flight back home. This is not acceptable for a hotel like this.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rachel

What a lovely hotel. The staff are wonderful and friendly, rooms are a nice size and very clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and great ambiance. Food options were great.
Stayed 2 nights in Dec 2025

10/10 Excellent

amir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2025

4/10 Poor

Lucas Rodrigo

Traveled with partner
Liked: Cleanliness, amenities
My shower was broken I told them twice and they didn’t do anything about it. Constant noise upstairs and banging
Stayed 3 nights in Nov 2025

8/10 Good

Eann Sutherland

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was very clean and hotel staff were friendly and very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rishabh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, wonderful staff and good property
Stayed 2 nights in Jul 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Nov 2025

8/10 Good

Ioana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at the Crowne Plaza in Madrid. The staff were amazing - super friendly and helpful. Big shoutout to Camila in the restaurant, she was a joy to talk to! The food was delicious, and the rooms were fantastic! clean, comfy, and modern. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel. It’s spotless and the staff are so helpful. We had a suite and it was very spacious. Breakfast is delicious and everyone makes you feel so welcome.
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room and good location for transport
Stayed 5 nights in Oct 2025

8/10 Good

Merlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was nice. The room was exceptable. However, the elevators took a long time to arrive. We were on the 9th floor. Also the rooms are not sound proof. Overall, not bad if you just go to sleep at night.
Stayed 5 nights in Oct 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and breakfast was wonderful
Stayed 2 nights in Oct 2025

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025