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Oriente Palace Apartments

3.0 star property

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Premium bedding, in-room safe, individually decorated
Deluxe Double Room, Balcony | Premium bedding, in-room safe, individually decorated
Superior Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
Deluxe Double Room, Balcony | View from room
Superior Apartment | Living area | Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Lepanto 6, Madrid, madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Balcony

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment

Apartment | Premium bedding, in-room safe, individually decorated

Apartment

7.0 out of 10
Good
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | Premium bedding, in-room safe, individually decorated

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Apartment

Superior Apartment | Premium bedding, in-room safe, individually decorated

Superior Apartment

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, City View

Twin Room, City View | Premium bedding, in-room safe, individually decorated

Twin Room, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio, City View

Premium bedding, in-room safe, individually decorated

Studio, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Madrid

Located in Madrid Centro, Oriente Palace Apartments is next to popular attractions like Royal Palace of Madrid and Plaza de España - Princesa. This 12-room, 3-star hotel welcomes guests with in-room amenities like refrigerators, espresso makers, and flat-screen TVs.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 miles
  • Royal Palace of Madrid - 2 min walk - 0.1 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Puerta del Sol - 11 min walk - 0.6 miles

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Lonja del Mar - ‬1 min walk
  • ‪La Paradita Tapas Bar - ‬1 min walk
  • ‪Café Vergara - ‬2 min walk
  • ‪La Botillería del Café de Oriente - ‬1 min walk

About this property

Oriente Palace Apartments

Guests of Oriente Palace Apartments enjoy features like free WiFi in public areas. Self parking is offered for EUR 32.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, espresso makers, and safes.

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Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 32 per day)

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and December 25.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 32.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-1:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Oriente Palace Apartments Madrid
Oriente Palace Madrid
Oriente Palace
Oriente Apartments Madrid
Oriente Palace Apartments Hotel
Oriente Palace Apartments Madrid
Oriente Palace Apartments Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Oriente Palace Apartments?

Oriente Palace Apartments provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see near Oriente Palace Apartments?

This hotel is situated in Madrid Centro, just steps from Royal Palace of Madrid and Plaza de España - Princesa, and within a short walk of Gran Via. You'll also find Plaza Mayor and Puerta del Sol less than a mile away.

Is there parking available at Oriente Palace Apartments?

Yes, parking is offered for EUR 32 per day.

Does Oriente Palace Apartments include a casino on the premises?

No, Oriente Palace Apartments doesn't have a casino.

Will I find an indoor pool at Oriente Palace Apartments?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Oriente Palace Apartments?

Couples staying at this hotel will appreciate amenities like premium bedding and an espresso maker as well as a 24-hour front desk.

Are there hot tubs at Oriente Palace Apartments?

No, this hotel doesn't have a spa tub.

Does Oriente Palace Apartments have a restaurant that serves breakfast?

No, Oriente Palace Apartments doesn't have a restaurant that serves breakfast.

Will Oriente Palace Apartments allow pets to stay for free?

No, pets aren't allowed at Oriente Palace Apartments.

Are there connecting rooms at Oriente Palace Apartments?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Oriente Palace Apartments?

The closest major airport to Oriente Palace Apartments is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13.9 mi away (27 minutes by car).

Are there rooms with balconies at Oriente Palace Apartments?

Yes, some guestrooms at Oriente Palace Apartments offer a balcony and may feature city views.

Oriente Palace Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 91 reviews
Rating 8 - Good. 15 out of 91 reviews
Rating 6 - Okay. 4 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…centrally located.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful and friendly staff.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
Amazing location in the center of most attractions!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Arlene And Cecil

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was excellent. The location, the staff, and the room. We were walking distance to everything we wanted to see. The room was small, pretty, and clean and very comfortable. I can’t think of a reason I’d ever stay anywhere other than this hotel when I’m in Madrid.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80th birthday trip

Good central location. Large apartment with kitchen. Good views
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a unique and gracious room. The location was magnificent and we loved our view of the park by the palace.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property across from Palace. There are many many eatery’s close.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mikyla was wonderful! Very hospitable and polite. Madrid was wonderful.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Tatianna

Liked: Property conditions & facilities
The location is great. The place is manned 24/7, but very sparsely manned in the evenings. The room was decent. The best thing about the place is the location.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid in 48 hours

Beautifully equipped charming apartment directly across from Royal Palace and around corner from Opera House - walkable area to all parts - lovely places to eat tapas as well!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great staff
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in beautiful hotel room

A lovely hotel, we really enjoyed our stay here. The room we were in was beautiful and much larger than we expected. Everything was clean and the bathroom was modern with an excellent shower. We were checked in with a warm welcome and the reception staff always greeted us as we came and went. The hotel is very well located, very central but on a quiet street so nights were peaceful. We would stay again if back in Madrid.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Madrid

Great location. The apartment was large with old furniture. Comfortable in a vintage type of way. The best location in Madrid!! Across from the palace and close to shopping and dining! Alesandra at the front was amazing and extremely helpful!
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, property conditions & facilities
I spent two nights here with my sister. The value of the property and what you get is hard to beat. The room was HUGE, very clean & comfortable. The building is historic and directly across from the Palace and many parks. Everything I wanted to do was walking distance. The staff was so friendly & helpful. Many cute cafes to dine at nearby as well. I would recommend it highly & stay here in the future.
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just recently renovated. With all the new features specially in the bathroom. The location is 5 minutes away to the Royal Palace of Madrid and less than 10 minutes walk from Mercado and Plaza de Mayor. Unlimited options on dining and shopping around the hotel. Free WiFi and and small fridge. Unfortunately they don’t have laundry service but just 5 minutes walk there’s a laundromat close to the hotel. The staff is so friendly and helpful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a little confusion with parking and then finding the entrance to the hotel, but once that was sorted, we were checked in and settled in our room in no time. The building has so much character, and it was wonderful to walk out the front door and be right at the Oriente Plaza, and only a few minutes from restaurants, bars and all kinds of activities. Big shout out to Alexandra at the front desk. She was amazingly helpful any time we needed her. She even booked a table for us for a dinner and flamenco show one night. If you are planning a trip to Madrid, you won't wrong staying at this hotel.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Nathan

Liked: Staff & service
Large apartment and excellent location. The apartment didn’t have a dishwasher but did have a clothes washer. Didn’t like that it had no windows to the street and no fire escape. We were on the fourth floor so that was concerning. Also the bed was moldy.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Vênia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, tudo pertinho e fácil de ir a pé. Destaco a cordialidade, simpatia e prontidão da funcionária JÚLIA.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

MarieAndree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très très bel hôtel, en plein centre-ville Accueil chaleureux et serviable Recommandons fortement
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Iris D

Disliked: Cleanliness, property conditions & facilities

Decepción por la caída en la calidad

Mi experiencia con este hotel fue decepcionante. La primera vez que me hospedé, estaba mejor cuidado y era más interesante, aunque la atención siempre dejó mucho que desear. En aquella ocasión, justificaron la falta de servicio de equipaje diciendo que el hotel era familiar y durante la Navidad cerraban todo, sin ofrecer un lugar para guardar las pertenencias; los huéspedes simplemente tenían que salir. No sé si esa política cambió, pero la recepción sigue siendo extremadamente fría. Además, el suelo hace un ruido insoportable al caminar. Si no estás en el último piso, probablemente te molestará mucho el sonido fuerte y constante de las personas caminando. No es culpa de los otros huéspedes: las tablas realmente crujen demasiado. En la habitación, la ducha tenía un ligero olor a alcantarilla, y el desagüe estaba obstruido. El colchón es excelente, pero las almohadas son terribles. Las toallas son mediocres, nada destacable. Otro problema fue la llave que proporcionan para entrar al hotel por la noche, cuando no hay recepción. Simplemente no abría la puerta, y solo logramos entrar porque llegaron otros clientes con una llave que sí funcionaba. Al día siguiente, la recepción informó que hay un “truco” para abrirla, pero no explicaron cuál. Por otro lado, el hotel ofrece un servicio de taxi al aeropuerto por 33€, lo cual es práctico y más barato que Uber. La ubicación también es excelente. Sin embargo, dada la caída en la calidad, no tengo intención de hospedarme nuevamente
Stayed 1 night in Nov 2024
Verified

8/10 Good

Issy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo!

La entrada te decepciona un poco muy chica la puerta como cada, pero el hotel es muy bueno, excelente te ubicación, sin ruido, personal amable, camas cómodas.. si lo recomiendo.. ubicación perfecta!
Stayed 5 nights in May 2024
Verified

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bueno
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Juan Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Noisy
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Nana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vous aimez les puces et l'urine...

Hotel déplorable ! Fuyez! Derrière les apparences chics se cache une belle arnaque! L'annonce parlait d'un parking, mais il n'y en a pas! Chambre sans insonorisation, on entend les pas, les rires, et bien d'autres choses encore. Notre entrée n'est pas celle des artistes mais plutôt celle de service! La grande porte sur la place est sans doute réservée aux notables... Quant a nous, nous avons eu droit à la porte dérobée sur la rue adjacente avec 3 clés, un sacré tour de main pour l'ouvrir, et beaucoup de patience! Une fois passée cette première épreuve, pas de réception, pas de cafétéria dans notre partie de l'hôtel. Une chambre jolie en apparence , qui cache un personnel malhonnête, et des équipements vetustes... Le paumeau de douche plein de calcaire éclabousse tout, le portant ne tient pas, les wc sentent, la douche vous offre la possibilité de savoir de quelle couleur sont les cheveux des clients précédents (si ce sont bien des cheveux), et sans doute ceux encore avant! Tout comme le lit d'ailleurs! Il est petit et dur comme du béton, et vous trouverez un peu de compagnie dedans, plutôt cool si vous aimez les puces! Le plafond fui et ponctue vos nuits de "plocs plocs", mais rassurez-vous, si vous comptiez faire une reclamation au personnel apres tout ca, parce que c'est litteralement la goutte de trop, il fera mine de vouloir vous aider, avant de vous répondre : "there's nothing i can do for you!" Voila voila! Bon sejour a Madrid, fuyez cet hotel!
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not opn

This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company.
Stayed 3 nights in May 2020

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