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The Social Hub Madrid

3.0 star property
Hotel with an outdoor pool, 8-minute walk to Gran Via

Choose dates to view prices

Photo gallery for The Social Hub Madrid

Meeting facility
Executive King | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Check-in/check-out kiosk
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Cta. de San Vicente 28, Madrid, Madrid, 28008
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Standard Queen

Standard Queen | In-room safe, desk, laptop workspace, blackout drapes

Standard Queen

9.0 out of 10
Wonderful
(16 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Single

In-room safe, desk, laptop workspace, blackout drapes

Economy Single

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard King

Standard King | In-room safe, desk, laptop workspace, blackout drapes

Standard King

9.0 out of 10
Wonderful
(44 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Terrace

Deluxe King Terrace | Terrace/patio

Deluxe King Terrace

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Duplex King

Duplex King | In-room safe, desk, laptop workspace, blackout drapes

Duplex King

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Interior View

In-room safe, desk, laptop workspace, blackout drapes

Standard King Interior View

8.8 out of 10
Excellent
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Palace View

Deluxe King Palace View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Palace View

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single

In-room safe, desk, laptop workspace, blackout drapes

Standard Single

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive King

Executive King | In-room safe, desk, laptop workspace, blackout drapes

Executive King

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Terrace Palace View

Deluxe Terrace Palace View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Terrace Palace View

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

The Social Hub Madrid places you in Austrias, within a leisurely stroll of popular sights such as Gran Via and Royal Palace of Madrid. This 3-star hotel has 102 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 miles
  • Plaza de Oriente - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 6 min walk - 0.4 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Plaza Mayor - 13 min walk - 0.7 miles

Getting around

  • Madrid Principe Pio Station - 7 min walk
  • Plaza de Espana Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Cerveceria Loredo - ‬4 min walk
  • ‪1.2.3 Wok - ‬5 min walk
  • ‪Burger King - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

The Social Hub Madrid

Hotel with an outdoor pool, 8-minute walk to Gran Via
Guests of The Social Hub Madrid enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Other amenities include hair dryers, safes, and desks. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool.

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The Social Hub Madrid 4 star
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 241 reviews
$112 nightly
The price is $124
Jan 11 - Jan 12, 2026
Total with taxes and fees
The Social Hub Madrid 4 star

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.50 for adults and EUR 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 19.5 for adults and EUR 19.5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

TSH Madrid
The Social Hub Madrid Hotel
The Social Hub Madrid Madrid
The Social Hub Madrid Hotel Madrid

Frequently asked questions

Is free cancellation available at The Social Hub Madrid?

The Social Hub Madrid provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Social Hub Madrid?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at The Social Hub Madrid on Dec 16, 2025 start from $114.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Social Hub Madrid?

This hotel is situated in Austrias within a short 8-minute walk of Gran Via and also 11 minutes on foot from Royal Palace of Madrid. You'll also find Plaza Mayor and Puerta del Sol within a short drive.

Is there parking available at The Social Hub Madrid?

Yes, there is accessible parking available.

Does The Social Hub Madrid feature a casino at the property?

No, The Social Hub Madrid doesn't have a casino.

Will I find an indoor pool at The Social Hub Madrid?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Social Hub Madrid?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Social Hub Madrid?

No, there isn't a spa tub at this hotel.

Does The Social Hub Madrid feature a restaurant that includes a breakfast menu?

Yes, The Social Hub Madrid serves continental breakfast each morning for a surcharge from its restaurant.

Will The Social Hub Madrid allow pets to stay for free?

No, pets aren't allowed at The Social Hub Madrid though service animals are welcome.

Does The Social Hub Madrid have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Social Hub Madrid?

The closest major airport to The Social Hub Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 15.8 mi away (30 minutes by car).

Can I book a room with a balcony at The Social Hub Madrid?

Yes, some guestrooms at The Social Hub Madrid offer a furnished balcony.

The Social Hub Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 482 out of 641 reviews
Rating 8 - Good. 112 out of 641 reviews
Rating 6 - Okay. 24 out of 641 reviews
Rating 4 - Poor. 12 out of 641 reviews
Rating 2 - Terrible. 11 out of 641 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel - a few tweaks to improve

Staff all fab and friendly. No coffee in room (all decaf), air con very poor. Pool area had no bar til 5pm which was frustrating!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great common areas,
Stayed 6 nights in Sep 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was quirky and modern. Staff all friendly and welcoming. Would stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Wonderful and very friendly staff, who went above and beyond with everything we needed. Incredibly delicious and varied breakfast buffet. Rooms were great if a bit dark, beds comfortable. We did get a bit hot, as the A/C was not fantastic, and it was middle of summer. Really well located, across the street from Parque del Retiro. Overall would highly recommend it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel.

Great value hotel. Modern and very good facilities for the price. Cool vibes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great, nice room, great food & walking distance to many places.
Stayed 2 nights in Aug 2025

8/10 Good

Leonid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walkable, convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Reto

Liked: Cleanliness, amenities
Great concept, wonderful breakfast buffet
Stayed 1 night in Sep 2025

8/10 Good

Ali

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

NIKOLAOS

Disliked: Room comfort

Turned out to be a scam

In the beginning it seemed an interesting alternative idea but it turned out to be a scam . How they do it? They advertise the hotel as a 4 star hotel in the facade. This may be the case for some front rooms which happen almost always to be sold out and then they sell you something else which is located in an other building in the back of the hotel forgetting to mention that those rooms are of a different standard,the equivalent of a 2 star hotel. As a result i paid an average of 130€ per night for a 2 star hotel with its relating problems i.e poor room service, almost no internet connection ect. Where is my Hotels.com agent to protect me? I think they better contact me to find out a remedy if they still want to do business with me in the future P.S. I see now that they have made an addition which didn't existed when i made my reservation with Hotels.com trying to clear things out but they still confuse the consumer on purpose I say on purpose because if they wanted to be correct they should have put two different signs on the facade of the hotel one sawing 4 stars and another sawing 2 stars so that the consumer realises that there are two different standard hotels in there and there is a danger to get a 2 star room for the price of a 4 star one I hope my agent Hotels.com interfere on time if not I shall have to take the matter to the competent consumer protection EU authorities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yousuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided free Wifi was often so slow that I could not use it for a lot of time at the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pascale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast in this hotel… This is just more than a hotel I feel like home… The pool, the gym, the rooftop bar Social Hub has everything that can makes you feel happy, comfortable… This place is amazing I highly recommend it and will definitely come back… The only thing it is pricy that’s why my daughter did not book it but when she came to visit she regrets it….
Stayed 2 nights in Aug 2025

8/10 Good

Marie-Louise, Laval

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun atmosphere.
Stayed 9 nights in Aug 2025

8/10 Good

Mony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location amazing staff, very clean
Stayed 8 nights in Aug 2025

10/10 Excellent

Isabella

Stayed 2 nights in Aug 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around solid

Easy check in/out. Friendly staff. Clean room with everything I needed. Excellent location to walk to many sites in the city. Excellent location next to a large train station. Enjoyed the rooftop bar, pool, and cafe. Would absolutely recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at The Social Hub Madrid. Such a cool space and concept. Felt so welcomed from the minute I walked in. Staff are so friendly and accomodating. The hub has everything you need, food, entertainment, rooftop bar and pool, cool spaces. It’s close to public transport, great running/walking areas, a shopping centre and the royal palace. Couldn’t recommend more.
Stayed 2 nights in Aug 2025

10/10 Excellent

Salvador M

Stayed 1 night in Aug 2025

10/10 Excellent

Yania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 me encantó
Stayed 9 nights in Aug 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall this was a perfectly located property close to the train station with accurate directions to reach The Social Hub. The room was spotless with a great shower and very comfortable bed. Highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Amenities, property conditions & facilities
Loved the location and the staff was incredibly friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is very convenient with a cafe and rooftop bar/pool!
Stayed 1 night in Aug 2025