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Recent guest reviews

Amazing location, super friendly staff and very nice rooms! Would definitely go back again and recommend it!

Excellent, we got the room before check in time, very polite Alberto, great room oversized bathroom with a great shower system

Excellent location, good breakfast. Pleasant staff, clean hotel.

Perfect location. The room was excellent, the beds very comfortable, super clean. The staff was outstanding. I would stay again in this hotel in the future and highly recommend it.

Friendly staff, near to everything and good facilities

I loved the hotel. For a 3-star hotel it is great value. It is not expensive at all, the room was clean and spacious, and the location is just perfect, right in the middle of everything and very well communicated to everywhere in the city by public transport. I've stayed in many different hotels in Madrid and the breakfast here is awsome for a 3-star hotel. The WiFi also works very well. Just ask not to be put in a room next to the elevator because you can hear it from your room.

Staff was very helpful. Location cannot be beaten. Room was clean and comfortable. Great value for the money!

Excellent hotel for young people. They provided excellent service. The only issue I had was that I found the beds to be a little hard for my taste.

people this was very nice place if i can get a better room view i was with my family and was no view jus four wall to see my 7 days in there font desk people at nite was more help full that day time just saying

For the budget traveler, not as much as a backpacker, yet wanting comfort and a fantastic location, this is the ideal choice. Great private bathroom, and comfortable beds.

Good location, next to two tourist bus stops and many restaurants and things to do. Room was okay but I expected a bit more out of a hotel chain called "high tech hotels".

For the money, you could get a lot more room nearby. However, the staff was helpful and the breakfast was fantastic

Our plane was late into Madrid so I called and inforormed them we wouldn't be in until about 3am and DO NOT let our paid rooms go. They promised us they wouldn't. When we arrived, I got a room the size of a closet with NO AIR. It was awful and they apologized, but still had sold my double room to someone else for the night and obviously made $$$. They did move me to a fouble room for the next 2 nights and it was nice. I believe I am owed a 50%+ refund for the first night's cost for the deplorable room I was placed in and couldn't sleep.

Fantastic Location. Clean. Quiet, in the very center of Madrid! Very simple furniture and decoration, just the very basics. Comfortable beds. Excellent buffet breakfast.

The hotel is just off Gran Via, a very popular tourist street, with lots of restaurants and shops. Be aware, however, that just a block off is a red-light district (you might want to choose another location if you're bringing kids with you). The hotel rooms are clean, modern, and well equipped. I'd stay here again.

Edificio antiguo, reconstruido, con excelente ubicación a varios pasos de la Gran Via y de La Puerta del Sol con facil acceso a la red de Metros y al Bus Turístico. En la habitación había un mal olor que no supimos de donde provenía, el baño tiene una puerta de cristal nevado que no ofrece nada, nada de privacidad pues se ve desde el cuarto al que esté dentro del baño, el cuarto y el baño son muy pequeños, el cuarto y los pasillos del hotel oscuros. El desayuno bufet cuesta 8 EUR pero el día que estuvimos nos dieron un especial de 6 EUR por persona y se puede conciderar aceptable aunque sin frutas. El personal excelente y muy amable, hasta pudimos dejar las maletas hassta el check-in e incluso despues del check-out. NO NOS GUSTO EL HOTEL, LOS HAY MEJORES EN ESA ZONA Y POR MEJOR PRECIO.

C/Tres Cruces 6 Madrid Madrid

Hotel highlights

  • Walking distance to Gran Via Street and Puerta del Sol
  • Free WiFi and wired Internet in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Madrid Centro, Petit Palace Tres Cruces is adjacent to Gran Via Street and within a 10-minute walk of other popular attractions like Lope de Vega Theatre. This 53-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.


Dining

For your convenience, a continental breakfast is served for a fee on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM. Savor a meal from the comfort of your room with room service.


Rooms

All 53 rooms feature minibars, laptop-compatible safes, and desks. Guests can expect Smart TVs with digital channels, along with free WiFi and wired Internet. Hair dryers are also standard.


Property features

Guests staying at Petit Palace Tres Cruces enjoy free WiFi in public areas and laundry facilities. Offsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage.

Room options

Small Bunk Bed Room

1 Twin Bunk Bed | Sleeps 2

Basic Double Room

1 Double Bed | Sleeps 2

Standard Double Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Quadruple Room

2 Twin Beds and 1 Twin Bunk Bed | 1 Double Bed and 1 Twin Bunk Bed | Sleeps 4

Guest reviews for Petit Palace Tres Cruces

Everyone (5) Couples (1) Business (2) Family (4) Other (2) Friends (2)
5
Everyone

Amazing location, super friendly staff and very nice rooms! Would definitely go back again and recommend it!

By on Sep 5, 2019

Review comment responded on Sep 6, 2019

Dear Guest, Thank you so much for such a nice and positive comment regarding your stay in Petit Palace Tres Cruces We would also like to thank you for having chosen our hotel among all the options in Madrid and for taking the time to share your Petit Palace experience with us. It is a real pleasure to hear that the hotel reached your expectations and we were able to provide you a memorable stay. Your nice comments are highly appreciated and we are thankful for your recognition to our effort. It has been a pleasure having you and we look forward to welcoming you back in your home in the near future. Best Regards, Pablo Rozas Host-Director

5
Family

Excellent, we got the room before check in time, very polite Alberto, great room oversized bathroom with a great shower system

By , from GERMANY on May 26, 2019

Review comment responded on May 26, 2019

Dear Alfonso, thank you very much for having chosen us and for sharing your experience. We are very glad to know that we have met your expectations due to our welcoming and friendly staff, especially Alberto. We hope to welcome you back very soon! Best regards, David Brañas | Experience Manager

5
Everyone

Excellent location, good breakfast. Pleasant staff, clean hotel.

By on Dec 20, 2018

Review comment responded on Dec 22, 2018

Dear guest, Thank you very much for your time sharing your wonderful experience with us. We atrive to provide all our guests with memorable stays and the whole team feels really happy because you experienced it. It is our pleasure that our location, breakfast, cleanliness and service were all of yur links, as it is them what makes you feel at home. We hope to have the opportunity to welcome you back in the future and,, once again, thank you for choosing us. Kind regards, Garikoitz Amezaga Guest Service Petit Palace Tres Cruces

5
Everyone

Perfect location. The room was excellent, the beds very comfortable, super clean. The staff was outstanding. I would stay again in this hotel in the future and highly recommend it.

By , from Houston, TX on Nov 5, 2018

Review comment responded on Nov 7, 2018

Dear Linda, Thank you very much for taking the time to share your great experience! We strive to provide all our guests with memorable stays and there is no better reward thank knowing you will definately be back with us. It is our pleasure that our facilities and our staff did surpassed your expectations. Be sure I will pass on your comments to all of them, who will certainly feel really happy. One again, thank you for choosing us. We are looking forward to welcoming you back soon. Warmest regards, Garikoitz Amezaga Guest Service Petit Palace Tres Cruces

5
Everyone

Friendly staff, near to everything and good facilities

By , from Sweden on Aug 24, 2017

Review comment responded on Aug 28, 2017

Dear Max: Thank you for the grate review of our hotel. We are glad to know that you enjoyed your STAY with us and hope to welcome you back very soon. Sincerely.

5

great location and great value for the price

Everyone

I loved the hotel. For a 3-star hotel it is great value. It is not expensive at all, the room was clean and spacious, and the location is just perfect, right in the middle of everything and very well communicated to everywhere in the city by public transport. I've stayed in many different hotels in Madrid and the breakfast here is awsome for a 3-star hotel. The WiFi also works very well. Just ask not to be put in a room next to the elevator because you can hear it from your room.

By on Nov 29, 2016

Review comment responded on Dec 5, 2016

Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a very good experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Madrid again very soon.

5

euro trip

Friends

Staff was very helpful. Location cannot be beaten. Room was clean and comfortable. Great value for the money!

By on Aug 22, 2015

4

awesome trip to spain

Friends

Excellent hotel for young people. They provided excellent service. The only issue I had was that I found the beds to be a little hard for my taste.

By on Feb 10, 2015

3

montoya madrid 2014

Family

people this was very nice place if i can get a better room view i was with my family and was no view jus four wall to see my 7 days in there font desk people at nite was more help full that day time just saying

By on Sep 21, 2014

4

great location and great value

Couples

For the budget traveler, not as much as a backpacker, yet wanting comfort and a fantastic location, this is the ideal choice. Great private bathroom, and comfortable beds.

By on Jul 28, 2014

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