Hotel Exe Suites 333.0 out of 5.0
Recent guest reviews
I arrived here with pretty moderate expectations, party because of the low price. It was also my first time staying in a serviced apartment. Our room was lovely and spacious, with a nice bathroom too. The kitchen was helpful as it meant we could buy snacks in the local supermarket and not have to eat out all the time. I had never been to Madrid before so I didn't really know how good the location would be. It was much better than I had expected as its just of the Gran Via (the main street in Madrid). This meant we were close to all the major attractions. In addition we found the staff to be helpful whenever we needed anything.
I think there is a problem with hotel management not just my room. First what you notice is dirty entrance, broken main entry door and then is a room. Cannot speak for anyone’s room who stopped or will stay in hotel but our had hanging fixtures as well as broken mirror in bathroom, bidet wasn’t anchored to the floor and if you on the toilet you facing into it which only few fit from you. Finaly floors was dirty wiped few areas with tissue and it become a black. Few rooms away right by a entry door to the room hanging smoke detector on wires from ceiling and if you 5’6 you can easily bump into it if you don’t see where you going, not only that if smoke detector hardwired to main power which is a 220V it’s also dangerous. On positive side breakfast is great for a price except is located in other hotel 100’ away which looked really nice. We staid in hotel only for a night and then moved on. Would I stay there again? No
I would have like to give a good review for this hotel, but sadly, our stay was marred by receiving a traffic violation for entering the Restricted Traffic Zone around the hotel as we collected our bags from the hotel on check-out. Here is a warning to other would-be guests. Upon check-in, we completed a form for the hotel so that they could register our car's registration with the Madrid Traffic Department that controls traffic and parking violations. Once registered, we are allowed to enter the area to access the hotel. However, upon returning home, we received what the Spanish call a Dununcia or fine for 90 Euros, reduced to 45 if we pay within 20 days. We contacted the hotel in an effort to see if they could assist with this, however managements reply to my enquiry said: "...it is needed to fill one form per each day you need to use the car, in order to report the plate number every day. I am afraid we are not able to handle this situation since we were not aware of it." Surely if our stay was for several days, the hotel could have made us aware of this need. Management indicated that the form does say we need to do it each day, however, I don't recall seeing it, it was not bought to my attention and the form I had was in Spanish! Would it not be in the best interest to ASK? If I am a guest in the hotel for 4 days I assume that this would be taken care of for my entire stay! We have travelled extensively through Europe for many years and only at this hotel do I apparently need to complete the same form every day. Come on. Customer service? Not here. Not to mention we had to keep asking for a third towel and drinking glass for our third guest, multiple times. My work is in the service industry - no service, no industry! For me it's a management issue. And in the case of the traffic fine, it was management that appear to have thought better not to go an extra mile for the customer and make them happy. On that count, I don't recommend the hotel. However, if you do stay, and you have a car, be sure that you fill out the form EVERY DAY! (Even if management decide to amend their practice - be sure, just in case.)
we stayed 6 nights in 2 rooms. the rooms were spacious and well lighten (very unique!), location was perfect - 100 m. from Plaza de Espana and its metro, 1 minute walk from Grand Via, 5 minutes walk from the royal palace... we walked by foot to all the main attractions. the hotel was very clean and the staff were amazing. breakfast in the next door hotel was way beyond standard european 3-4 stars hotels. RECOMMENDED!!
I have been for 5 days @ Madrid. The hotel is very well placed (50mt from Plaza de España, subway, walking distance to some atractions (Palcio Real, Catedral de Almudena), excellent commodities, 5 star staff. Breakfast is served in a close by Hotel from the group, and it is excellent. Close to supermarkets, street full of commodities. Gran Via is parallel to Calle Leganitos. You can reach it walking in a few minutes. The only remark is that you can be less confortable with street sound, but you can live with it. If your purpose is to enjoy Madrid, I strongly recommend this Hotel.
Stayed here for 3 nights last weekend. The location is superb, you are close to everything. The hotel is nice, rooms clean and staff were very helpful. At 250 for a room only for 3 people it was not cheap. The one downside is that there is no bar/lounge area where you can sit and have a drink.
Central, friendly staff and lovely room. We were amazed at how peaceful the neighbourhood was though just a 2 minutes’ walk from all public transport (Bus, Tram & Metro) which literally all stop just around the corner.
Rooms are very clean and comfortable. Stuff are extremely helpful and nice . The hotel is located in Plaza de Espana and 5 min to grand via. 10 Min walk to Sol square .Breakfast is served at the other Exe hotel '2 min walk .Breakfast is ok . I wish they would serve more fresh vegetables.If you do not take breakfast there are many cafe's around.
First the pros: Excellent location close to many theatres, restaurants, small food shops, a manicurist etc.. Staff is lovely, helpful and patient. New linens, towels and mattress. Quiet if you get a room overlooking the small open courtyard. Good rates. The cons: No air flow in the room, stuffy and hot. Although advertised as a suite hotel, you need to ask the office for a pan to microwave or utensils with which to eat. Bathroom mirror was cracked and one light did not work. Bath tub difficult to get in and out of. Unsightly Water heater right in the room. Noisy with metal doors to rooms being slammed by guests.
Excellent location. Superb service. Reasonable price. Impeccably clean. Very near to one of Madrid's main streets. A few blocks from metro stations and walking distance to major attractions. No fancy stuff. Clean, comfortable and no bad surprises
- Walking distance to Plaza de Espana and Plaza Mayor
- Free WiFi in rooms and public areas
- Business center
- Laundry facilities
Located in Centro, Hotel Exe Suites 33 is within a 5-minute walk of Plaza de Espana and within 15 minutes of other popular attractions like Plaza Mayor. This 33-room, 3-star hotel welcomes guests with in-room amenities like sofa beds, microwaves, and minibars. Royal Palace and Almudena Cathedral are also a short walk from this Madrid hotel.
Hotel Exe Suites 33's 33 air-conditioned rooms provide sofa beds, microwaves, and minibars. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.
Guests of Hotel Exe Suites 33 enjoy access to free WiFi in public areas, a conference center, and a business center. Self parking is offered for EUR 23 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. This hotel also has laundry facilities.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 640 reviews