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BYPILLOW Crosstown

3.0 star property

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Photo gallery for BYPILLOW Crosstown

Economy Double Room | Iron/ironing board, free WiFi, bed sheets
Front of property
Reception
Superior Double Room, Terrace | Terrace/patio
Double Room | Iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle de Jesús y María 12, Madrid, 28012
  • Place, Plaza Mayor
    ‪7 min walk‬
  • Place, Plaza de España - Princesa
    ‪8 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Terrace

Family Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Family Room, Terrace

  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Superior Double Room, Terrace

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Terrace

Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Double Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

9.4 out of 10
Exceptional
(8 reviews)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, BYPILLOW Crosstown is within a 10-minute walk of popular sights such as Plaza Mayor and Puerta del Sol. The 55 rooms at this 3-star hostal include electric kettles and flat-screen TVs.

What's nearby

  • Plaza de Santa Ana - 6 min walk - 0.4 miles
  • Plaza Mayor - 7 min walk - 0.4 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Gran Via - 13 min walk - 0.7 miles

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪El Cinco De Tirso - ‬2 min walk
  • ‪Pum Pum Bakery - ‬1 min walk
  • ‪Taberna Tirso de Molina - ‬1 min walk
  • ‪Casa de Granada - ‬3 min walk
  • ‪Ramen Bar - ‬3 min walk

About this property

BYPILLOW Crosstown

Guests of BYPILLOW Crosstown enjoy features like free WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Electric kettles, hair dryers, and ironing boards are other standard amenities.

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May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid

Frequently asked questions

Is a free cancellation option available at BYPILLOW Crosstown?

BYPILLOW Crosstown offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at BYPILLOW Crosstown?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at BYPILLOW Crosstown on May 3, 2026 start from $158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to BYPILLOW Crosstown?

This hostal is situated in Madrid Centro within a 10-minute walk of Plaza Mayor, Puerta del Sol, and Plaza de España - Princesa. You'll also find Gran Via and National Prado Museum less than a mile away.

Will I be able to park at BYPILLOW Crosstown?

No, this hostal doesn't offer parking.

Does BYPILLOW Crosstown include a casino at the property?

No, BYPILLOW Crosstown doesn't have a casino.

Is there an indoor pool at BYPILLOW Crosstown?

No, there is no indoor pool at this hostal.

Are there hot tubs at BYPILLOW Crosstown?

No, there isn't a spa tub at this hostal.

Does BYPILLOW Crosstown have a restaurant with a breakfast menu?

No, BYPILLOW Crosstown doesn't have a restaurant that serves breakfast.

Does BYPILLOW Crosstown allow pets to stay for free?

No, pets aren't allowed at BYPILLOW Crosstown.

Are there connecting rooms at BYPILLOW Crosstown?

No, there aren't connecting guestrooms at this hostal.

How close is the airport from BYPILLOW Crosstown?

The closest major airport to BYPILLOW Crosstown is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13.7 mi away (33 minutes by car).

Can I book a room with a balcony at BYPILLOW Crosstown?

No, you won't find guestrooms with balconies at BYPILLOW Crosstown.

BYPILLOW Crosstown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 142 reviews
Rating 8 - Good. 29 out of 142 reviews
Rating 6 - Okay. 8 out of 142 reviews
Rating 4 - Poor. 6 out of 142 reviews
Rating 2 - Terrible. 1 out of 142 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Pablo, Riverview

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

8/10 Good

CHUL UNG

Stayed 2 nights in Dec 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
great staff, friendly, convenient to met
Stayed 1 night in Nov 2025

10/10 Excellent

Eileen

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great room, terrific staff, great location!
Stayed 2 nights in Nov 2025

8/10 Good

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Noelene

Liked: Staff & service
The room was clean & cool but very small with no outlook. Great central location, close to restaurants and shops.
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - near to a cafe, supermarket and metro stop and only a short walk right into the heart of Madrid but keeps you away from the hustle & bustle to give a quieter hub. Clean, modern, facilities exactly what you need! Staff very friendly and everything very easy to use!
Stayed 3 nights in Oct 2025

10/10 Excellent

Shu Ning Isabel

Stayed 2 nights in Sep 2025

10/10 Excellent

Peter R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Many good bars and restaurants within walking distance. Close to the subway as well.
Stayed 2 nights in Sep 2025

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort

Conveniently located and comfortable

Very comfortable bed and pillows- tight on space around the bed and no room to leave suitcase open; I had a sigle occupancy room hence that might be the issue. I had a room on the back so it was very quiet. Reception staff helpful and welcoming. Toiletries provided.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid

Overall a decent hotel. I’d stay here again. WiFi was good. The standard room was large and newly refurbished. A large bathroom. Close to the Metro and grocery stores a Carrefour and Lidl. A couple things: no safe in the room, the AC temp was set by the front desk reception and the water temperature in the shower fluctuated from warm to cold in the morning. Overall good value.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2025

10/10 Excellent

Justine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good find

The hotel is well placed for the metro and for getting into the heart of the city. The staff on reception were really pleasant and helpful, especially around the air con which kept turning itself off. The standard of the room was high for this price bracket with bright, comfortable furnishings and a spacious, clean bathroom. The cost of hotels in Madrid seems pretty high, but this felt like a very good find!
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Traveled with partner
Great location, clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Reina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and accommodating. Many interesting places were walking distance from the property. I wish the room itself had been cleaner and in better condition but overall, it was okay. Only spent time in the room to sleep and shower.
Stayed 4 nights in Aug 2025

8/10 Good

Darcey, Port Jervis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice but very small for 4 people. We didn't mind since we were just staying the night. There was a lot of people out and around near the hotel way past midnight but it wasn't too noisy. Very hot in the room and could not adjust the central air. Daytime temps in Madrid were over 100 degrees farenheit. We understood that the air conditioning didn't go on till we were in the room but it took a long time to cool down. Overall we had a very nice stay for one night. The staff were wonderful!!
Stayed 1 night in Aug 2025

10/10 Excellent

Dylan

Stayed 3 nights in Aug 2025

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price and walkable to restaurants and coffee shops. It’s also a less than 5 minute walk to the subway station.
Stayed 4 nights in Jul 2025

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Just as expected for the price paid
Stayed 2 nights in Jul 2025

8/10 Good

DIANE

Liked: Staff & service, amenities, property conditions & facilities
Room could use a dusting and floor washed, but linens and bathroom clean. Ants in the bathroom, which didn't bother us. Efficient use of small space for comfort. Nice to have a hot water kettle to make coffee/tea (provided) and the biscuit and bottle of water are nice addition.
Stayed 6 nights in Jun 2025

10/10 Excellent

SAED

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, personable people in addition to great location perfect for making repeated visits to bear and the strawberry tree! Not to mention a clean, hip interior and in our case, a wonderful balcony with a view and outdoors shower! Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher, London

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025