Comfort Inn & Suites Madison - Airport

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Madison

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Photo gallery for Comfort Inn & Suites Madison - Airport

Indoor pool
Room amenity
Premium bedding, desk, laptop workspace, blackout drapes
Point of interest
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Laundry

Explore the area

View in a map
4822 E Washington Ave, Madison, WI, 53704
  • Place, East Towne Mall
    ‪9 min walk‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Place, Camp Randall Stadium
    ‪17 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(46 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(57 reviews)
  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madison

East Towne Mall is a short stroll from Comfort Inn & Suites Madison - Airport, and other popular attractions like Ho-Chunk Gaming Madison are within a 15-minute drive. This 150-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's connected to the convention center in central Madison, and a short drive from Madison Area Technical College and Sycamore Dog Park.

What's nearby

  • East Towne Mall - 9 min walk - 0.5 miles
  • Capitol Square - 14 min drive - 6.8 miles
  • Wisconsin State Capitol - 14 min drive - 7.0 miles
  • University of Wisconsin-Madison - 16 min drive - 7.7 miles
  • Camp Randall Stadium - 17 min drive - 8.3 miles

Getting around

  • Madison Station - 22 min drive
  • Dane County Regional Airport (MSN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Texas Roadhouse - ‬11 min walk
  • ‪Portillo’s - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Comfort Inn & Suites Madison - Airport

Pet-friendly hotel with free breakfast connected to the convention center in Madison
Guests staying at Comfort Inn & Suites Madison - Airport enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 20 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 2 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • Snow sports gear
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,595 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (76 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night (maximum USD 150 per stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Comfort Inn Madison
Comfort Madison
Comfort Inn Madison Airport
Comfort Madison Airport

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites Madison - Airport?

Comfort Inn & Suites Madison - Airport provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do around Comfort Inn & Suites Madison - Airport?

This hotel is located in Madison within a short 12-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

Is parking available on site at Comfort Inn & Suites Madison - Airport?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Comfort Inn & Suites Madison - Airport have a casino on the premises?

No, Comfort Inn & Suites Madison - Airport doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites Madison - Airport?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 11:00 AM.

What do couples enjoy most about Comfort Inn & Suites Madison - Airport?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Are there hot tubs at Comfort Inn & Suites Madison - Airport?

Yes, guests can enjoy a spa tub at this hotel.

Does Comfort Inn & Suites Madison - Airport have a restaurant that serves breakfast?

Yes, Comfort Inn & Suites Madison - Airport serves free buffet breakfast each morning from its snack bar.

Will Comfort Inn & Suites Madison - Airport allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Comfort Inn & Suites Madison - Airport for a fee of USD 50 per pet, per night.

Are there connecting rooms at Comfort Inn & Suites Madison - Airport?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Comfort Inn & Suites Madison - Airport?

The closest major airport to Comfort Inn & Suites Madison - Airport is Dane County Regional Airport (MSN), which is 4.3 mi away (7 minutes by car).

Are there rooms with balconies at Comfort Inn & Suites Madison - Airport?

No, you won't find guestrooms with balconies at Comfort Inn & Suites Madison - Airport.

Comfort Inn & Suites Madison - Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 326 out of 1012 reviews
Rating 8 - Good. 260 out of 1012 reviews
Rating 6 - Okay. 194 out of 1012 reviews
Rating 4 - Poor. 133 out of 1012 reviews
Rating 2 - Terrible. 99 out of 1012 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Denman

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Somewhat clueless, tried hard, but had to change rooms as cable connector for TV pulled out completely, they were unaware, second room got channels but not the ones they thought they got, staff didn't seem to be on same page, ok for a quick stay in a pinch or for teams of kids,
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Staff was very helpful. After calling 3X to request an early check in, they must have reserved us a room (2:40 pm when check in was 3pm) even when others arrived prior to us. However, public restrooms were in very poor unclean conditions. Towel bar was broken in our bathroom. Doors were very difficult to close in bathroom and main door. Dirty Kleenex was left behind by previous guest and not cleaned. Curtains were dirty - stained. Couldn't find the exercise room because it was not labeled with a sign and was dark
Stayed 1 night in Jul 2025

8/10 Good

Georgios

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay the room was clean if a bit dated the bathroom was ok the room was ok
Stayed 1 night in Jul 2025

2/10 Terrible

Vanessa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived about 10 minutes early for our 3pm check in and were told it would be another 30 minutes. I checked back in 30 minutes later and I was told it would be a other 30 minutes. Mind you, we had places to be by a specific time and we were now running an hour behind schedule. Once we got to our room it had a strange smell to it. We had a king bed suite and the only thing that made it seem like a suite was the hot tub. There was a tile broken off of the side of the hot tub and it was just propped up against the spot it fell from. The TV was crooked and it did not offer any smart features. Also, the TV signal was awful and was constantly cutting out. We paid more than usual for a one night stay, I was hoping for a little more. We promptly left and attempted to get a refund through Expedia who advised us to speak with the hotel and our financial institution to possibly dispute the charge. While on the phone with Manager Daniel, he was extremely rude. We would've settled for a discounted rate for the stay due to inconvenience of check in and non-working amenities. He had the audacity to tell us we were lucky that we only waited 1 hour to get checked in since some guests were waiting up to two hours. His inability to ensure rooms were ready for a busy weekend does not mean guests should have to suffer the consequences. We opted to drive two hours back home in the middle of the night after our concert instead of staying in that atrocious room. We will be disputing the charge.
Stayed 1 night in Jul 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
First room had spider webs and smelled like a wet dog. Police were at the hotel 3 times durning our stay. I do not recommend.
Stayed 1 night in Jul 2025

6/10 Okay

Kristin

Stayed 1 night in Jul 2025

8/10 Good

Randall

Stayed 3 nights in Jul 2025

8/10 Good

Kurt

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very easy to get to. Close to UW east hospital. But construction on building and driveway repair detracted from overall experience. Will use this place again. The room was excellent .
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The facility was very dated
Stayed 1 night in Jul 2025

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived about 7 pm, we had to wait for five minutes or more for somebody to come to the desk. There was no sign saying we’ll be back in a minute. There was no bell we could ring! Check-in was quick once the guy actually arrived! There was a nasty smell in the foyer when we arrived, but we attribute that to garbage that was overflowing, as the smell had gone by the following morning. The room was very clean and had good amenities. The breakfast was excellent, good choices, hot and cold. I enjoyed making waffles! If we go back to Madison, we would definitely stay there again. Location was very convenient right off the highway.
Stayed 1 night in Jul 2025

4/10 Poor

Chienlee

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Pamela

Traveled with family
The property was average. Called for an early checkin of 1/2 hour before scheduled time. They told me to call back at 3:30pm which is a half hour after scheduled check in. I finally got a room and when we left there was a line of 12-15 people still waiting at 4:50 to check in. When we came home at 11:00 pm there was no parking spots available at all. I had to park at another hotel and walk a block back to our hotel.
Stayed 1 night in Jun 2025

8/10 Good

Paulina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice. Service was great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Trisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had dead bugs on floor and in lamp
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Adiv, Minneapolis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were warm, courteous and professional. It was a pleasure interacting with them. The property has a breakfast bar with ample seating and a coffee service that's available 24/7. It is also within walking distance to several restaurants. My room was well below my expectations. The property is in dire need of a refresh. Some of the electrical outlets and fixtures in my room were dirty and chipped or cracked. I saw the carcass of a cockroach in the bathroom upon arrival and noticed ants crawling on the vanity. I arrived early and contacted the property from the airport to see if any rooms were available. I was advised that a room would be ready for me. Indeed, my room was available as promised. Unfortunately, housekeeping staff were not advised of this fact. Just minutes after entering my room, a housekeeping attendant burst into the room unannounced. This was very disturbing to say the least. The pillows were small and lumpy. The mattress did not seem especially firm. There were cigarette burns and holes in the bedding. I would not recommend staying at this property until improvements have been made.
Stayed 3 nights in Jul 2025

4/10 Poor

Paul Stephen

Traveled with family
Disliked: Property conditions & facilities, room comfort
Bathrooms, there is no exhaust fan. Only one trash bin that too in bathroom.
Stayed 1 night in Jul 2025

2/10 Terrible

Julie, Woodbury

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told staff 1st room terrible. Asked for better. Got worse: under construction. Whirlpool out of order. Panel missing. Gaping hole to bldg interior. Sheet rock dust on headboard, chunks on carpet. No ice in ANY machine, no hair dryer, no iron, no toilet paper holder, black hair on shower curtain and tub, corroded ceiling. Unhelpful staff. Terrible.
Stayed 1 night in Jun 2025

2/10 Terrible

Julie, Woodbury

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, sink sprayed counter, room run down, hard water, no clock, bathroom door wouldn’t shut, no exhaust fan
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Stayed 2 nights in Jun 2025

2/10 Terrible

Miranda

Stayed 2 nights in Jun 2025

4/10 Poor

lynet

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We arrived at checkin time at 3 and the rooms were not ready so waited until 4. Had an event so were not able to get into the room until midnight. The room looked good except for the mirror and bathroom floor. Breakfast in the morning was good.
Stayed 1 night in Jun 2025

8/10 Good

Beverly

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hotel was nice. Breakfast was good
Stayed 1 night in Jun 2025