Came to this area for an overnight getaway with my boyfriend and we had a wonderful time. Front desk was welcoming, room was spacious and clean and overall a nights wonderful rest. Highly recommend this hotel, especially being around main common areas for shopping and restaurants.
Very clean, good, friendly service Great location
Quick stay for us Everything was clean and beds were comfortable
Extremely comfortable beds, friendly staff, good location
The hotel is beautiful, and the people who run the hotel are friendly, kind, and super wonderful!!! Breakfast at the hotel was off the charts great. When I called to check on my room because I thought I might be late getting to the hotel, the manager answered the phone and was very helpful and reassuring. I can’t say enough about him.
They even cleared the snow from our cars in their lot! Great guest service!!
I work at mall St Matthews & my power was out for a few days due to the power outage from the ice storm. I stayed at a couple different hotels for the first couple of days. I had to open at the Buckle next door to the hotel & it was by far the best stay !!
I was in town for a medical missions conference. I can't say enough good things about this hotel. All of the staff were AMAZING!! My room was clean. I left the "I don't need service" tag on my door and while they respected that, they still asked me if I needed anything. At breakfast, you could tell the staff were as kind and attentive to other guests as they were to me. I very highly recommend this hotel!!
Hotel was nice, modern hotel and close to the Mall.
I travel quite a bit and I must say I was pleasantly surprised with this hotel. The decor is modern and attractive, the front desk staff was excellent, our room was spacious and had great features like automatic black out shades and a contemporary barn door for the bathroom. The front desk checked in with us to ensure everything was ok too. Definitely worth the price. It is in a great location next to the mall and Trader Joe’s, Whole Foods, club Pilates, cycle bar, etc.
Mall St. Matthews is a short stroll from Hilton Garden Inn Louisville Mall of St. Matthews, and other popular attractions like Baptist Hospital Louisville are within a mile (2 km). This 150-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center. It's connected to a shopping center in central Louisville, and a short drive from Oxmoor Center and Historic Frankfort Avenue.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 150 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect WiFi and 42-inch LCD TVs. Safes, desks, and free toiletries are other standard amenities.
Renovated in 2017, Hilton Garden Inn Louisville Mall of St. Matthews features an indoor pool, a 24-hour fitness center, and conference space. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
Came to this area for an overnight getaway with my boyfriend and we had a wonderful time. Front desk was welcoming, room was spacious and clean and overall a nights wonderful rest. Highly recommend this hotel, especially being around main common areas for shopping and restaurants.
Very clean, good, friendly service Great location
Quick stay for us Everything was clean and beds were comfortable
Extremely comfortable beds, friendly staff, good location
Thank you for being our guest. We appreciate your recognizing how hard our staff works to take care of every guest.
The hotel is beautiful, and the people who run the hotel are friendly, kind, and super wonderful!!! Breakfast at the hotel was off the charts great. When I called to check on my room because I thought I might be late getting to the hotel, the manager answered the phone and was very helpful and reassuring. I can’t say enough about him.
Thank you. The whole team does everything they can to make every guest's stay enjoyable.
Thank you for staying with us.
Thank you for responding. Could you please contact the hotel and let us know what issues you had so that we can correct them and try to make it up to you? We apologize for any inconvenience you experienced.
Thanks for staying with us.
They even cleared the snow from our cars in their lot! Great guest service!!
We are glad you enjoyed our gesture. We appreciate our guests and know that you have enough things to deal with when you travel, so we try to help you when there is snow.
I work at mall St Matthews & my power was out for a few days due to the power outage from the ice storm. I stayed at a couple different hotels for the first couple of days. I had to open at the Buckle next door to the hotel & it was by far the best stay !!
Caty, We are happy we were able to be there for you during the recent power outage, but we are glad you have been able to get back home. If it happens again, give us a call. We actually have a special rate for mall employees. Best wishes.
It's wonderful to hear that everything was great for you! We look forward to being able to host you again the next time you are in the Louisville area.