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Recent guest reviews

The hotel and the room had a terrible smell of smoke. Room was grubby. Had to pull sleeping bags from our car as the bedding stunk of smoke too. People walking around the floor swearing with no consideration for other. Worst hotel stay ever!

This is a great hotel, except the walls are very thin. Bring ear plugs.

Our room smelled bad, and the rest of the hotel smelled like cigarettes. I found hair in our bathroom, which made me wonder how well they had cleaned our room.

Not pretentious but very clean. I was a little leary at first because of the industrial park area. This room would beat out the major name brands that usually stay in, I'm glad they were sold out so that i could experience this place for a fourth of the cost. From the front door to the showercurtain, all was spotless, no surprises when sheets were pulled back, microwave or fridge doors opened, even the remote was clean. The front desk staff are humorous, down to earth and efficient. My drawbacks were thin walls. If you don't need frou frou then this is for you. Glad this place is now on my radar.

I resevrved a non smoking room. They gave me smoking room at late night with my kids. We didn’t have any choice, but to stay. I will never stay this place where there is no people to check me in or help us resolve the problem. This place does not deserve any ratings.

The hotel was very pleasant to stay, accommodated what my needs were. I want to bragg on the manager, we had an incident take place and it required the people to be displaced for a few days . Patti was top notch in handling in the relocating and when we came back, the owner and her made it right on all accounts. Her staff stayed upbeat and always eager to please. Would stay there again anytime.

Kentucky Mills Drive Louisville KY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

WoodSpring Suites Louisville Jeffersontown places you within a few miles (5 km) of Skyview Park and Hunnington Place Shopping Center. This 121-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.


Rooms

The 121 recently renovated rooms feature kitchens with refrigerators, microwaves, and stovetops. 34-inch TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include phones and desks. Limited housekeeping is available.


Property features

At WoodSpring Suites Louisville Jeffersontown, guests have access to free WiFi in public areas, express check-out, and laundry facilities. If you drive, put free parking to good use.

Room options

Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-in Shower)

1 Double Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub)

1 Double Bed | Sleeps 2

Guest reviews for WoodSpring Suites Louisville Jeffersontown

Everyone (2) Couples (1) Family (3)
1
Family

The hotel and the room had a terrible smell of smoke. Room was grubby. Had to pull sleeping bags from our car as the bedding stunk of smoke too. People walking around the floor swearing with no consideration for other. Worst hotel stay ever!

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

We do appreciate the time you took to share your feedback from your stay. I am surprised to read your comments and we will address those concerns with our team. I hope we have the opportunity to provide a more pleasurable experience in the future. Safe travels, Jill Taylor Director of Marketing and Culture TGC Hospitality Management

3
Business Business

This is a great hotel, except the walls are very thin. Bring ear plugs.

By on Jan 20, 2020

Review comment responded on Jan 22, 2020

Thank you for taking time to give us a rating. We appreciate the feedback. Thank you for your business and safe travels. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management

3
Partner Couples Family

Our room smelled bad, and the rest of the hotel smelled like cigarettes. I found hair in our bathroom, which made me wonder how well they had cleaned our room.

By on Jul 8, 2019

Review comment responded on Jul 29, 2019

Thank you for taking time to share you experience with us. These are not typical comments we hear and I regret we fell short, and it certainly not the experience we want our guests to have. I hope we have the opportunity to earn back your trust. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management

5
Everyone

Not pretentious but very clean. I was a little leary at first because of the industrial park area. This room would beat out the major name brands that usually stay in, I'm glad they were sold out so that i could experience this place for a fourth of the cost. From the front door to the showercurtain, all was spotless, no surprises when sheets were pulled back, microwave or fridge doors opened, even the remote was clean. The front desk staff are humorous, down to earth and efficient. My drawbacks were thin walls. If you don't need frou frou then this is for you. Glad this place is now on my radar.

By on Apr 7, 2019

Review comment responded on Apr 23, 2019

WOW, thank you for the outstanding review and rating! It's always nice to hear we were everything we promise: a welcoming environment, a friendly smile and a straightforward stay. We have a terrific team who’s treats every guest like family. We look forward to welcoming you back the next time you’re in Louisville. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management

1
Family

I resevrved a non smoking room. They gave me smoking room at late night with my kids. We didn’t have any choice, but to stay. I will never stay this place where there is no people to check me in or help us resolve the problem. This place does not deserve any ratings.

By on Mar 30, 2019

Review comment responded on May 3, 2019

Please contact me directly via the hotel main line to discuss the issues you had with your stay. My goal is for our guests to have an exceptional experience, and we must have fell short. I look forward to hearing from you. Thank you, Jill Taylor Director of Marketing and Culture TGC Hospitality Management

5

a great place to stay

Everyone

The hotel was very pleasant to stay, accommodated what my needs were. I want to bragg on the manager, we had an incident take place and it required the people to be displaced for a few days . Patti was top notch in handling in the relocating and when we came back, the owner and her made it right on all accounts. Her staff stayed upbeat and always eager to please. Would stay there again anytime.

By , from H on Jun 23, 2016

WoodSpring Suites Louisville Jeffersontown

1201 Kentucky Mills Drive, Louisville, KY 40299
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