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Recent guest reviews

The property management evidently hasn't hired enough staff. The man in the office cleaned our room because there wasn't enough staff to get it done in a timely fashion. He was so nice, but he had no support. We watched three other people need help and not get it while we waited to get our room -two hours late. He was so nice, but this isn't what we expected for that high room rate. Then multiple items needed restock... But we felt bad for the guy at the desk and didn't want to be ungrateful. The price was good for what it should have been - if there had been proper staffing. It's a shame. A gorgeous place to stay. The most comfortable room I have been in in a long time. Just not stocked. Also... That area of town is generally closed on Mondays, which is when we were there. So we had to go to another section of town for food and getting out. Not the best way to end our trip.

East Jefferson Street Louisville KY

Hotel highlights

  • Close to KFC Yum Center and Fourth Street Live!
  • Free in-room WiFi
  • Free parking

Located in Downtown Louisville, Hancock House is within a mile (2 km) of popular sights such as KFC Yum Center and Fourth Street Live!. Each of the 16 rooms at this 3-star aparthotel includes a kitchen, a sitting area, and a refrigerator.


Rooms

Each apartment is air-conditioned and features a kitchen and space to spread out with a sitting area. Guests can enjoy a TV and stay connected with free WiFi. The bathroom offers a rainfall showerhead and hair dryers. Housekeeping is available on request.


Property features

Free parking is available if you drive.

Room options

Executive Room

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

Signature Room

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

Traditional Studio

1 Queen Bed | Sleeps 4

Premium Studio

1 King Bed and 1 Twin Bunk Bed | Sleeps 4

Guest reviews for Hancock House

Everyone (1) Couples (1)
3
Partner Couples

The property management evidently hasn't hired enough staff. The man in the office cleaned our room because there wasn't enough staff to get it done in a timely fashion. He was so nice, but he had no support. We watched three other people need help and not get it while we waited to get our room -two hours late. He was so nice, but this isn't what we expected for that high room rate. Then multiple items needed restock... But we felt bad for the guy at the desk and didn't want to be ungrateful. The price was good for what it should have been - if there had been proper staffing. It's a shame. A gorgeous place to stay. The most comfortable room I have been in in a long time. Just not stocked. Also... That area of town is generally closed on Mondays, which is when we were there. So we had to go to another section of town for food and getting out. Not the best way to end our trip.

By , from IN on Jun 24, 2020

3
Everyone

By on Mar 10, 2020

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