housekeeping was helpful and friendly....front desk went out of their way to provide information....overall great customer service !!!!
We really enjoyed our stay . The staff was very helpful and friendly. Located within walking didstance to many places and distillery. Talk to Hope and she is able to tell you the best places to go for drinks and eating. ( wild Eggs, Mussels and Burgers , Bourbon Raw)
The hotel staff were friendly - they offered tourist information and recommend local activities. Our room was better than we expected - 6th floor corner room with an amazing view of the city. The location is great - a block from the Slugger Museum, 3 blocks from Evan Williams Distillery and a 8-10 minute walk to 4th Street where you can shop, eat and several bars.
The room was clean when we arrived, but the garbage was picked up during our stay (3 nights)
I was so pleasantly surprised by the spaciousness of my room and more than that.........the staff was absolutey incredible. Always friendly and welcoming. My daughter just moved to Louisville so I hope to make this Holiday inn Express my home away from home! So impressed with everything. Lobby was inviting and clean.
Three adults in the room, there was plenty of room for suitcases, counter space for toiletries, large bathroom, empty refrigerator, microwave. Very comfortable.
Perfect location. Located just around the corner from Proof on Main, the Science Center, the Louisville Slugger Museum, and a nice range of restaurants, the hotel is a good choice for a moderate price.
Nice staff. Clean, nicely appointed rooms. Large breakfast area. Good breakfast.
The service was very friendly and check in was quick and efficient. Everyone was extremely nice and answered all of our questions. Great location and easy street parking.
My husband and I stayed for two nights, and I was pretty impressed. The hotel was either new in the space or had just been remodeled. Staff was friendly and helpful. Easy walking distance to Louisville Slugger Factory and Museum, Louisville Glassworks, the Muhammad Ali Center, and various eateries.
Located in West Main Historic District, Holiday Inn Express & Suites Louisville Downtown is next to popular attractions like Louisville Slugger Museum and Frazier International History Museum. This 145-room hotel has a 24-hour fitness center, free in-room WiFi, and a free airport shuttle.
All 145 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, fans, and safes are other standard amenities.
Guests of Holiday Inn Express & Suites Louisville Downtown enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 19.00 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
housekeeping was helpful and friendly....front desk went out of their way to provide information....overall great customer service !!!!
Thank you for staying with us.
Thank you.
Thanks for the great review.
We appreciate your feedback.
Thank you for your feedback. We would appreciate hearing from you so that we can find out what happened and improve for the future.
Thanks so much for your great 5-star review
Thank you for your fantastic review.
We really enjoyed our stay . The staff was very helpful and friendly. Located within walking didstance to many places and distillery. Talk to Hope and she is able to tell you the best places to go for drinks and eating. ( wild Eggs, Mussels and Burgers , Bourbon Raw)
Thank you for the review. Hope is fantastic, and we are glad she was able to help you find some of the great Louisville restaurants.
Thanks for the 5-star review. We look forward to your return.
We are very happy to have had you stay with us, and that you enjoyed your visit!