Great location
This was a great hotel, was here for 4th Street Live, had room 201 and it was on the corner of the building so it had two large windows where you could see all of the town. The only negative was that the second we got in the room the toilet didn’t flush, the sink didn’t drain and the shower didn’t drain. We called maintenance and they came and “fixed” it but it did the same thing our whole stay.
I intentionally avoided booking an ADA room but was given one anyway. It reeks of BO and I had to clean the hairy and greasy shower stall myself. Happy it's a one night stay with very little time being spent in the room. (Otherwise, the breakfast is great!)
Would prefer free, included parking.
Website suggests this hotel has an airport shuttle - it is actually rated the best hotel in Louisville with shuttle - there is no shuttle. Housekeeping was hit and miss. Front desk staff were useless. I asked if the desk would be staffed early in the morning as I had an early flight. Could someone arrange a cab? Sure no problem. No one at desk for 30 mins. When she did show up she had no idea how to get a cab.
No toothbrushes.
Stayed here before....Great hotel. Breakfast was just bad this time though.
The property was great. Parking garage was great too.
The property was close to sites and restaurants and easy to get to.
Great hotel Close walk to the Louisville Slugger. Very clean and friendly staff. The breakfast could have been better by having bagels etc and a better stocked coffee station, but they still Had a lot of choices.
The gentleman who checked us in was exceptional! Very friendly and informative. The hotel was beautifully remodeled
Nice room. Good location if you are staying overnight for Stave and Thief Stewardship class!
Located in Downtown Louisville, Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel is next to popular attractions like Louisville Slugger Museum and Frazier International History Museum. This 145-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free buffet breakfast is offered each morning.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 19.00 per day. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
Great location
This was a great hotel, was here for 4th Street Live, had room 201 and it was on the corner of the building so it had two large windows where you could see all of the town. The only negative was that the second we got in the room the toilet didn’t flush, the sink didn’t drain and the shower didn’t drain. We called maintenance and they came and “fixed” it but it did the same thing our whole stay.
We're so happy to hear you enjoyed your stay with us, Faith! We appreciate your feedback regarding the bathroom, and including your room so we can look into this further and fix the issue so it doesn't persist moving forward. We thank you for your patronage, and we hope to be able to welcome you back again in the future!
I intentionally avoided booking an ADA room but was given one anyway. It reeks of BO and I had to clean the hairy and greasy shower stall myself. Happy it's a one night stay with very little time being spent in the room. (Otherwise, the breakfast is great!)
Would prefer free, included parking.
Website suggests this hotel has an airport shuttle - it is actually rated the best hotel in Louisville with shuttle - there is no shuttle. Housekeeping was hit and miss. Front desk staff were useless. I asked if the desk would be staffed early in the morning as I had an early flight. Could someone arrange a cab? Sure no problem. No one at desk for 30 mins. When she did show up she had no idea how to get a cab.
Thanks so much for taking the time to share this feedback with us, William! We're happy to see you enjoyed your stay!