Microtel Inn by Wyndham Louisville East
2.0 out of 5.0
3.7
out of 5
Average Guest Review
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Recent guest reviews
I have no idea what could make the hallways of a hotel smell that bad. Imagine the worst locker room of a junior high wrestling team that refuses to shower all season. Now stick your head in their laundry bag. You're getting close to what the hallway smelled like. Otherwise okay for a $60 hotel stay.
I had a block of rooms for 20 people. We arrived late, were dead tired, and the staff had all the paperwork ready to efficiently check us in. I left my coffee cup at the desk, and they took it to someone in the groups room so I would have it in the morn. The beds were great, room was clean, lots of fluffy pillows. Breakfast was average at best, but the coffee above average. Not much room in the breakfast area.
Place was great other than I came back with hour and a half until checkout and they already cleaned my room and tossed my stuff nothing really important just few papers but still
We have stayed at this hotel several times and have found it to be clean and with friendly staff every time.
The room was freezing, so we turned the temperature up. And there was a horrible stench. When we looked at the duvet, there was a very nasty stain. The only reason we stayed at all is that we checked in at 10pm and my son had a tournament the next morning. I wouldn't stay here. Ever.
So I arrive at 4pm to check in. They give me a handicapped room where everything is oddly placed . The room is unacceptable but I asked to be moved and was not accommodated. Then the keys for the doors had to be reset 7 different times ( so I was literally locked outside 7 different times.)
I loved this place. My room was under 55/night and everything that I required was there, i.e a shower, a bed, and a clean room. Free breakfast was small but had enough choices for me. The only inconvenience was that the room didnt have a fridge.
Have stayed here before and will be back. Comfy bed with just enough room for your stuff.
This hotel would be perfect for me if it had a bigger breakfast selection. They do have variety but I enjoy protein and there's not as big of a selection there. But the hotel is clean and attractive great location. I would recommend it. For the price I consider it very excellent.
Warm, dry and quiet. Wi-Fi worked well and the room was clean. Lots of restaurants nearby, and it is right off the highway. Not to many extra amenities, but you get what you pay for.
Great price. Good location, near expressway. Staff was very friendly and welcoming. Everything was very clean and well maintained. Smaller room so I wouldn't stay there for long periods of time, but I would definitely chose to stay here for a night or even a couple nights compared to other hotels in the area for $50 more per nighf
Staff very nice and accommodating. Room clean and comfortable. Wish rooms had refrigerator.
It was nice. Very nice staff, fast working. Very helpful for local atraction advice.
Will never stay at another Microtel again! The sheets were stained & had hair on them. I had to change the sheets four times before getting one set without hair. They should have paid me to change the sheets, when I go on vacation, I don't expect to have to change the sheets! I would have left, but it was nonredundable, so I would have been out almost $300.00!!!!
We slept better at this hotel than any of the previous ones on our very long road trip. We will be trying other Microtels in the future.
It was ok. Room was clean. The entry way needs updating. The room behind the front desk is full of junk and everyone can see it. Looks so dirty. Needs organization. First impression
Pleasant stay, no problems or issues. Hotel was peaceful and quite. Easy to find and get to.
Hotel was ok if you just want a bed and shower. There are no refrigerators, microwaves or even coffee pots in the rooms. The front desk calls in the morning to rush you out so they don't have to keep staff on hand to clean your room.
A nice bed, tv and breakfast in the morning. I'm an early riser (430 am) and came down to the coffee bar for coffee. It was last night's so the maintenance guy, a tea drinker, offers to make me fresh coffee. Even though he had been up all night working on something. Nice staff
Microtel Louisville was very nice. It was very clean and modern, and the staff was rather friendly.
Guest reviews for Microtel Inn by Wyndham Louisville East
terrible odors
Everyone
I have no idea what could make the hallways of a hotel smell that bad. Imagine the worst locker room of a junior high wrestling team that refuses to shower all season. Now stick your head in their laundry bag. You're getting close to what the hallway smelled like. Otherwise okay for a $60 hotel stay.
got a great rate because i paid when i booked.
Everyone
I had a block of rooms for 20 people. We arrived late, were dead tired, and the staff had all the paperwork ready to efficiently check us in. I left my coffee cup at the desk, and they took it to someone in the groups room so I would have it in the morn. The beds were great, room was clean, lots of fluffy pillows. Breakfast was average at best, but the coffee above average. Not much room in the breakfast area.
great hotel lots of local shopping around
Everyone
Place was great other than I came back with hour and a half until checkout and they already cleaned my room and tossed my stuff nothing really important just few papers but still
Everyone
We have stayed at this hotel several times and have found it to be clean and with friendly staff every time.
disgusting room.
Everyone
The room was freezing, so we turned the temperature up. And there was a horrible stench. When we looked at the duvet, there was a very nasty stain. The only reason we stayed at all is that we checked in at 10pm and my son had a tournament the next morning. I wouldn't stay here. Ever.
the nightmare in louisville!
Everyone
So I arrive at 4pm to check in. They give me a handicapped room where everything is oddly placed . The room is unacceptable but I asked to be moved and was not accommodated. Then the keys for the doors had to be reset 7 different times ( so I was literally locked outside 7 different times.)
great value
Everyone
I loved this place. My room was under 55/night and everything that I required was there, i.e a shower, a bed, and a clean room. Free breakfast was small but had enough choices for me. The only inconvenience was that the room didnt have a fridge.
great price for a small room.
Everyone
Have stayed here before and will be back. Comfy bed with just enough room for your stuff.
Review comment
Manager responded on Dec 13, 2016
Dear Guest, We thank you for the 4 star rating. We are pleased to hear that you were satisfied with your stay. We look forward to your next stay with us.
Everyone
This hotel would be perfect for me if it had a bigger breakfast selection. They do have variety but I enjoy protein and there's not as big of a selection there. But the hotel is clean and attractive great location. I would recommend it. For the price I consider it very excellent.
Review comment
Manager responded on Dec 13, 2016
Dear Pam, We thank you for the 4 star rating. We are pleased to hear that you were satisfied with the cleanliness of the hotel. We hope to serve you again in the near future.
get what you pay for, but nice.
Everyone
Warm, dry and quiet. Wi-Fi worked well and the room was clean. Lots of restaurants nearby, and it is right off the highway. Not to many extra amenities, but you get what you pay for.
Dear Guest, We thank you for your valued review and sorry for not able to meet your expectations.This is to inform you that your reservation was booked for a handicapped room and was booked through Expedia. These reservations comes through our system directly. The room was changed upon your request to a standard room the next day. The electronic key cards gets demagnetize when they are in touch with cell phone or credit cards. Our goal is to provide the best exceptional services at all times. Thank you and look forward to your return.