Clean, comfortable, friendly and helpful staff
We made a quick stop over on a cross country trip. This hotel was very clean and comfortable and the staff were very friendly. The breakfast was above normal standards for moderately priced hotels.
Friendly service, close to airport, good room.
It is always clean quiet and a friendly staff. We’ve stayed here
I didn’t like that the pool wasn’t open and there was no breakfast available. Although that may be because of CDC guidelines.
The suite was nicely divided into separate spaces. Sarah was a most courteous & gratuitous hostess downstairs during breakfast. She even celebrated our 3 year old daughter Athena’s birthday with us :-)
Good location. Friendly, helpful staff. Rooms are clean. Can be a bit loud at night because it’s close to interstate.
I really was amazed at how hotel staff were engaging and very helpful.
Staff was great & facilities are like new! Great breakfast! Close to highway, airport & venues!
Every staff member we came in contact with was very friendly and accommodating. We were traveling with our 2 little girls and they made it a pleasant experience and helped go the extra mile. They worked around cleaning our room with nap times and even got us a little milk for my daughter's sippy cup for her night time drink. Great experience on our trip!!
John checked us in. He is very friendly and a great person to talk to. Our room was beautiful. It was a pleasure staying here.
Room drapes did t block the parking lot light that was just outside the window. Seemed like mid-day in the room all night long. Check this out before settling into a room. Some ants appeared near the window but I think I was able to get rid of them. My biggest complaint was that I reserved a specific room type nearly a month in advance and checked in right when check in started at 3pm. I was told that room type was not available. This was an inconvenience and I’m not sure why hotels use the airline model of overbooking.
Kentucky Exposition Center is a short stroll from Springhill Suites by Marriott Louisville Airport, and other popular attractions like Cardinal Stadium are within a few miles (5 km). This 120-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.
Free breakfast is included with your stay.
The 120 accommodations feature sitting areas. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, free local calls, and safes.
Guests staying at Springhill Suites by Marriott Louisville Airport enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Clean, comfortable, friendly and helpful staff
Mary, Thank you for posting a review of the hotel. I am glad you enjoyed your stay.
We made a quick stop over on a cross country trip. This hotel was very clean and comfortable and the staff were very friendly. The breakfast was above normal standards for moderately priced hotels.
We are so glad you enjoyed your stay with us. We appreciate your making us a part of your Louisville experience, and we hope to see you again soon.
Friendly service, close to airport, good room.
Thank you for your great review. We are glad you had a wonderful experience.
Thanks for being our guest at the SpringHill Suites Louisville Airport. We are glad you had a great stay. Sincerely, Mark
It is always clean quiet and a friendly staff. We’ve stayed here
Thanks for being our guest at the SpringHill Suites Louisville Airport. WE are glad you had a great stay and found the rooms to be clean and staff friendly. Please come back again. Sincerely, Mark
Happy New Year! Thank you for staying and for the positive feedback. Please come back again. Sincerely, Mark Kuiper
I didn’t like that the pool wasn’t open and there was no breakfast available. Although that may be because of CDC guidelines.
Thanks for staying and for sharing your feedback. Unfortunately per the governor we are not allowed to open our pool at this point in time. This is state wide and not just our property. We do offer a grab and go breakfast on a daily basis. I regret that this was not communicated effectively. Please come back again Sincerely, Mark
The suite was nicely divided into separate spaces. Sarah was a most courteous & gratuitous hostess downstairs during breakfast. She even celebrated our 3 year old daughter Athena’s birthday with us :-)
Thank you for being our guest and for sharing your positive feedback. Please come back again. Sincerely, Mark Kuiper
Monique, Thank you for taking the time to complete a survey. I am sorry we missed the mark during your stay. Our staff strives to provide great service to all our guest.