The area was good. I had to wait quite a while for someone to come for check in. Staffing issues they said. The continental breakfast was empty, we were here for a conference. Shuttle bus was great for taking us back and forth to the expo center.
Very helpful staff meet Oh my expectations ! Easy access
The area around the hotel looked sketchy, over all it was a great hotel!!!
excellant hotel to stay at, and very close to all activites
Decent place to stay. They charge extra for the standard hotel breakfast buffet ($9) but someone said they are trying to be more upscale.
I am a petite female business woman and booked the Holiday Inn at $321.44 a night because it was in a good area. I prepaid and had a confirmation number. I did not get to stay at the hotel because they were overbooked. They rebooked me at a Best Western in a bad neighborhood. I couldn't believe they were turning me away. I cried in the lobby. I stressed to them I was by myself and they did not care. It was total disbelief that they turned me away. Then, when I got to the Best Western they had cancelled my reservation there. I would have kept looking for a reservation had they not given me a confirmation. Everything in the good area was booked when I got there expecting to have a room at the Holiday Inn. Unbelievable. How can they do this to people?
Everything was very nice. However, when I checked pricing for the following weekend, the per day rate was $100.00 higher the weekend that I stayed. I have a hard time understanding why the rates can change that much from weekend to weekend.
The location was great for us. The room was clean and comfortable. Nothing going on in the lounge / restaurant.....Price was a little high for what it was, but sometimes you have to pay a little more for CLEAN.
Great spot all in order. Only problem is finding it from airport; otherwise nothing was less than superb. e3
There wasn't anything beyond what I expected, but for the most part, the hotel did meet all expectations. The staff was very friendly and helpful, rooms were very clean and well arranged, very close to airport and Churchill Downs. I wish there were more food options, or that the hotel restaurant at least opened for lunch.
The hotel was very clean. the room was nicely decorated. The pool was a bit small. (The plaque on the wall said the max # of people allowed in the pool at one time was 5!!) Breakfast is not included and pricey.
The heating unit in our room sounded like a helicopter was landing on the nightstand. We had to be moved at 3AM. The staff was very apologetic and offered free breakfast (which I already had) but could not offer room credit or any other comps for the ruined night of sleep since we booked on [...]
Located in Fairgrounds within a mile (2 km) of Kentucky Exposition Center, Holiday Inn Louisville Airport - Fair/Expo, an IHG Hotel is within 2 miles (3 km) of other popular sights such as Churchill Downs. This 3-star hotel has 106 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at Kem's Restaurant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Guests staying at Holiday Inn Louisville Airport - Fair/Expo, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 5 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
The area was good. I had to wait quite a while for someone to come for check in. Staffing issues they said. The continental breakfast was empty, we were here for a conference. Shuttle bus was great for taking us back and forth to the expo center.
Dear Christine, Thank you for taking time to share feedback of your most recent stay. We are glad that you were able to enjoy your stay. I will ensure that I share your feedback and ensure that we have friendly representatives available during check-in experience.
Very helpful staff meet Oh my expectations ! Easy access
Thank you so much for giving us your feedback. We are so happy to see that you have enjoyed your stay and our staff taking such great care of you, We hope to have you back next time you are in town. Hospitably, SW
The area around the hotel looked sketchy, over all it was a great hotel!!!
Thank you for staying with us while in Louisville! We appreciate your review and look forward to any opportunity of hosting you next time!
excellant hotel to stay at, and very close to all activites
Decent place to stay. They charge extra for the standard hotel breakfast buffet ($9) but someone said they are trying to be more upscale.
Thank you for choosing to stay with us. I am sorry to hear you were disappointed with the charge for breakfast. We are a full service Holiday Inn and complimentary breakfast is not an amenity we provide. Holiday Inn Express does include breakfast with their stay. My apologies for any confusion. Thanks for writing a review. Kindest Regards, Brooke Potter, Director of Sales
Dear Valued Guest, Thank you for taking the time to share feedback of your most recent stay. We look forward to welcoming you back when your travels bring you back to the area.