Broken cabinet doors, cigarette stains on the bath, no remote control, plastic floor felt like a dorm room at summer camp. Parked peacefully between a highway, railroad tracks and next to the airport it’s all my ear plugs could handle. The homeless out back didn’t help. Staff was nice and helpful but they can only do some much with such a crap hole.
Had a reservation for 2 rooms that were paid for 3 weeks in advance. When we got there I was told they overbooked and no rooms were available. They made no attempt to fix the situation and we had to leave. I will never stay there again
Our stay went well--very pleasant, helpful staff, clean rooms and a comfortable bed!
Everything polite workers clean place nice thank u
It was available and reasonably priced for a last minute stay at the street rods weekend. We only stayed one night, but it was cheap and clean. No ice machine, but a full sized refrigerator, stove, and large microwave.
Property was exactly what I needed. It was an affordable, clean, comfortable room. Staff was excellent.
Ok for adults but would not recommend for children as many shady characters in the area
Good size kitchen, bring your own pots & pans, plates,etc. We attended in Vex Worlds event, walkable to Kentucky expo center.
Love the location next to Expo but its located next to noisy street, airport and train tracks.
In a terrible location. Felt very unsafe here and after one night we relocated.
The room was clean and updated. The concierge at the front desk was very friendly. However, I did not feel safe at this hotel. People were loud and wondering around the property. Lots of people on the side walks, it was not a great part of town. I would not recommend it to someone from out of town.
Very clean comfortable room. Easy check in, free parking. Would stay here again in the future.
Kentucky Exposition Center is within a mile (2 km) of Extended Stay America Select Suites - Louisville - Airport, and other popular attractions like Churchill Downs are within a few miles (5 km). This 122-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.
At Extended Stay America Select Suites - Louisville - Airport, guests have access to free WiFi in public areas, express check-out, and laundry facilities. If you drive, put free parking to good use. Friendly staff can provide luggage storage, and also offer advice about sightseeing. This smoke-free hotel also has a vending machine.
Broken cabinet doors, cigarette stains on the bath, no remote control, plastic floor felt like a dorm room at summer camp. Parked peacefully between a highway, railroad tracks and next to the airport it’s all my ear plugs could handle. The homeless out back didn’t help. Staff was nice and helpful but they can only do some much with such a crap hole.
Had a reservation for 2 rooms that were paid for 3 weeks in advance. When we got there I was told they overbooked and no rooms were available. They made no attempt to fix the situation and we had to leave. I will never stay there again
Dear Brian, Thank you for sharing your review. We are genuinely sorry for the issues you experienced with your reservation and even more so for how it was handled. Our team will discuss your comments to ensure this does not happen again. Thank you for bringing this to our attention; we are grateful for your patience. We hope you will allow us to make this up to you and demonstrate the hospitality you deserve on your next visit to the city.Sincerely,Hotel Management
Our stay went well--very pleasant, helpful staff, clean rooms and a comfortable bed!
It’s great to hear you are happy with the accommodations and our team. Sara and her team execute on everything we promise: a welcoming environment, a friendly smile and a straightforward stay. We are fortunate to have an amazing team in Louisville. They truly care about each guest who steps through our doors. Thank you for choosing us! Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Everything polite workers clean place nice thank u
I’m so glad to hear you enjoyed your stay. Patty and her team take great pride in providing a clean and safe environment for every guest. They strive to deliver a quality level of service and professionalism from booking to check-out. Thank you for choosing us and we look forward to welcome you back. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
I regret you did not enjoy your stay. Please contact me directly to discuss the issues you had with your stay. My goal is for our guests to have an exceptional experience, and we must have fell short. I look forward to hearing from you. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
It was available and reasonably priced for a last minute stay at the street rods weekend. We only stayed one night, but it was cheap and clean. No ice machine, but a full sized refrigerator, stove, and large microwave.
Thank you for the outstanding rating! Our entire team works tirelessly to ensure guests have a great stay. We strive to deliver a quality level of service and professionalism from booking to check-out. I’m glad to hear we worked out for you. Thank you for choosing us! Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Property was exactly what I needed. It was an affordable, clean, comfortable room. Staff was excellent.
Wow, thank you for the outstanding review! Sara and her team take great pride in providing a clean, quiet, and comfortable place to stay. I’m glad you enjoyed your stay. We look forward to welcoming you back the next time you’re in our area. Thank you for choosing us! Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Ok for adults but would not recommend for children as many shady characters in the area
Thank you for taking time to review our WoodSpring Suites Louisville Airport. We take the safety of our guests and employees very seriously. We have security cameras in various locations throughout our hotel. At all our properties, you must have a keycard to access all entry doors, Suite doors, public access doors, and guest laundry. Although we have office hours, we have someone one site around the clock and can be reached by phone anytime. Thank you for choosing us as your home away from home. We hope you will stay again the next time business or pleasure brings you to the area. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Good size kitchen, bring your own pots & pans, plates,etc. We attended in Vex Worlds event, walkable to Kentucky expo center.
Sat, Thank you for taking time to review our WoodSpring Suites Louisville Airport. We are located very close to the interstate, airport and the Kentucky Expo Center. Glad to hear you were able to walk there. Sounds like you enjoyed your stay. Our team takes great pride in provide an environment where our guests can feel comfortable and relaxed. Thank you for choosing us as your home away from home. We look forward to welcoming you back the next year. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Dear Marc, Thank you for choosing our hotel. Please accept our apologies for not providing you with a satisfactory stay. It is our goal to provide exceptional service; therefore, we regret this was not your experience. On the other side, we are glad you were pleased with the assistance of our staff. Please revisit us for a much-improved stay, and we look forward to seeing you.Sincerely,Hotel Management