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Recent guest reviews

We had a positive experience here. Our mini-fridge and remote did not work. The hotel staff addressed the remote issue and likely would've fixed the mini-fridge too if we had raised the issue with them. Overall, I would stay here again.

The building is showing its age, which wouldn't be a bad thing if it wasn't for some small neglect signs (chipped corners on doors, peeled off chrome on shower handles, slow and unsteady elevator, small details). Overall, missed opportunities to renew and modernize equipment and style.

Stay was fine, staff was pleasant and helpful. The bathroom is microscopic. I don’t feel like I should have to stand in the shower to be able to close the bathroom door at a Hyatt. Other rooms on other stays were fine, but I’ll probably stay somewhere else next time

Solid place. Clean, quiet and easy off and on the Interstate.

Very well maintained

Nice property but needs some TLC. Staff was super friendly.

Look just like the photos online. Only problem was the bathroom was dark even with the lights on

Tiny shower and toilet space with mold in shower. Bed very close to A.C.

The hotel was not clean. The staff was friendly but not a nice hotel for being a Hyatt place,

Great location! Staff was very helpful with finding Great places to eat. Had a nice room! Felt like home!

The room was very spacious. Breakfast was mostly healthy choices, which was great!

S Hurstbourne Pkwy Louisville KY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Jeffersontown within 2 miles (3 km) of Hunnington Place Shopping Center, Hyatt Place Louisville East is within a few miles (5 km) of Oxmoor Center. This 121-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.


Rooms

Guests can expect 43-inch flat-screen TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, sitting areas, and coffee makers are also standard.


Property features

Guests of Hyatt Place Louisville East enjoy a gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 6

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Louisville East

Everyone (29) Couples (6) Family (5)
5
Everyone

By on Jan 26, 2022

5
Partner Couples

We had a positive experience here. Our mini-fridge and remote did not work. The hotel staff addressed the remote issue and likely would've fixed the mini-fridge too if we had raised the issue with them. Overall, I would stay here again.

By on Jan 2, 2022

Review comment responded on Jan 5, 2022

We appreciate the review, Samuel! We're happy you had a pleasant stay with us here at Hyatt Place Louisville East. However, we're disappointed that your stay was less than perfect. Although we are glad to see that our team assisted you when possible, please know we will be addressing your concern regarding your room amenities, to ensure you have an even better experience next time. Thank you for the feedback, and we look forward to hosting you again soon!

3
Business Business

The building is showing its age, which wouldn't be a bad thing if it wasn't for some small neglect signs (chipped corners on doors, peeled off chrome on shower handles, slow and unsteady elevator, small details). Overall, missed opportunities to renew and modernize equipment and style.

By , from Heredia on Nov 27, 2021

3
Partner Couples

Stay was fine, staff was pleasant and helpful. The bathroom is microscopic. I don’t feel like I should have to stand in the shower to be able to close the bathroom door at a Hyatt. Other rooms on other stays were fine, but I’ll probably stay somewhere else next time

By on Nov 18, 2021

Review comment responded on Nov 18, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you. We appreciate your feedback and are glad you enjoyed your time with us. I will be sure to share your kind words with my staff as we all look forward to hosting you again in the future.

4
Everyone

By on Sep 28, 2021

4
Family

Solid place. Clean, quiet and easy off and on the Interstate.

By on Jun 30, 2021

Review comment responded on Jun 30, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and look forward to hosting you again in the future!

4
Everyone

By on Jun 15, 2021

Review comment responded on Jun 26, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time with us. On behalf of myself and staff, we look forward to hosting you again in the future.

4
Everyone

By on Jun 8, 2021

Review comment responded on Jun 19, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and look forward to hosting you again in the future!

5
Partner Couples Business Business

Very well maintained

By on May 8, 2021

Review comment responded on May 8, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time with us. On behalf of myself and staff, we look forward to hosting you again in the future!

4
Partner Couples

By on May 1, 2021

Review comment responded on May 1, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and look forward to hosting you again in the future!

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