Skip to main content
Beginning of main content

Recent guest reviews

Nice property but needs some TLC. Staff was super friendly.

Look just like the photos online. Only problem was the bathroom was dark even with the lights on

Tiny shower and toilet space with mold in shower. Bed very close to A.C.

The hotel was not clean. The staff was friendly but not a nice hotel for being a Hyatt place,

Great location! Staff was very helpful with finding Great places to eat. Had a nice room! Felt like home!

The room was very spacious. Breakfast was mostly healthy choices, which was great!

A bit out of our way- but no complaints! Clean, AMAZING brkfst. Very helpful staff.

Nice place. Comfortable bed. Friendly staff. Good breakfast.

They failed to clean our room after our first night. No made bed, clean towels, garbage out, vacuuming, etc.

Great breakfast nice room and very clean pool good location

Nice hotel. Great breakfast. Loved the late check out at noon.

We stayed here because it is close to where our son lives.

When I arrived, I was informed that they overbooked, and I had been put up in a Holiday Inn five minutes away. Not a huge deal, but it was 1:30AM, and I was tired. Overbooked? I was expecting to be drug out of the hotel like that crazy dude from the United flight.

I stayed six nights. According to their webpage breakfast was suppose to be great,able to order great food from a menu and they supposedly even served up Starbucks. Breakfast choice was extremely limited, most of the food they advertised on their menu was unavailable and while they had Starbuck coffee they could only serve a few drinks (the front desk was also "barista" and had to read how to make anything requested other than straight up coffee). The room, overall was good. The bathroom was extremely small and the door scraped the toilet closing it. The hot water was lukewarm even when allowed to run for awhile and positioned all the way over to hot. I told the staff the first night and it never was fixed. I was given the explanation that is normal for all hotels. There was also mold in the shower. Security? None. Sometimes there was not a staff member in sight at the front desk,lobby area which includes the bar,etc. The back door was suppose to require room key but it was always open day and night. This hotel was average and the rating should reflect that. I would give it a 3 tops.

Spent two nights. Easy to find and near many good places to eat. Modern decor, but very compact in the bathroom area. Plenty of outlets for technology though, which came in handy. Breakfast is both hot and cold. No waffle maker. Staff is welcoming and friendly.

The room was nice, clean. The TV didn't work the first night. I could have used a glass of wine after my day and travel, but they don't deliver to rooms. I didn't feel comfortable going down to the bar, as there were 7-8 men there when I came in. They didn't make me feel comfortable as they leered around the corner to watch where I was going.

Easy check in check out breakfast was very good quite hotel

S Hurstbourne Pkwy Louisville KY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Hunnington Place Shopping Center, Hyatt Place Louisville East is within 3 miles (5 km) of Oxmoor Center. This 121-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

The 121 accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are also standard.


Property features

Guests of Hyatt Place Louisville East enjoy a fitness center, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a seasonal outdoor pool, express check-in, and express check-out.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 6

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Louisville East

Everyone (24) Business (2) Couples (2) Family (5) Friends (1)
3
Partner Couples Friends

Nice property but needs some TLC. Staff was super friendly.

By on Apr 12, 2021

Review comment responded on Apr 12, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback. I will be sure to share your kind words with my staff as we all look forward to hosting you again in the future.

4
Family with small children

Look just like the photos online. Only problem was the bathroom was dark even with the lights on

By on Feb 25, 2021

Review comment responded on Feb 25, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and look forward to hosting you again in the future!

5
Everyone

By on Feb 20, 2020

Review comment responded on Feb 22, 2020

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and look forward to hosting you again soon!

4
Everyone

By on Dec 19, 2019

Review comment responded on Dec 20, 2019

Thank you for staying with us as it was our pleasure to have the opportunity to host you. We appreciate your feedback and look forward to hosting you again soon.

5
Everyone

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and look forward to hosting you again soon!

3
Family

Tiny shower and toilet space with mold in shower. Bed very close to A.C.

By on Aug 10, 2019

Review comment responded on Aug 12, 2019

Thank you for your feedback. We apologize your stay was not the service we strive to provide. We are undergoing renovations but will make sure my maintenance staff looks into the room you were in to get the issue you had taken care of immediately. Please never hesitate to let the front desk staff know of any problem so we are able to make your stay more enjoyable. We look forward to hosting you again in the future.

3
Family

The hotel was not clean. The staff was friendly but not a nice hotel for being a Hyatt place,

By on May 18, 2019

Review comment responded on May 19, 2019

Thank you for staying with us as it was our pleasure to have the opportunity to host you. We appreciate your feedback and apologize your stay was not to your liking. We look forward to hosting you even better in the future!

5
Business Business

Great location! Staff was very helpful with finding Great places to eat. Had a nice room! Felt like home!

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time. I will be sure to share your kind words with my staff and we all most certainly can't wait to host you again soon!

5
Family

The room was very spacious. Breakfast was mostly healthy choices, which was great!

By on Apr 23, 2019

Review comment responded on Apr 23, 2019

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time here. On behalf of myself and staff, we look forward to seeing you again soon!

5
Family

A bit out of our way- but no complaints! Clean, AMAZING brkfst. Very helpful staff.

By , from Michigan on Mar 27, 2019

Review comment responded on Mar 29, 2019

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time. I will be sure to share your kind words with my staff and we all most certainly can't wait to see you again soon!

url importing http://www.orbitz.com/Louisville-Hotels-Hyatt-Place-Louisville-East.h21946-p2.Hotel-Reviews
There was an error importing /Louisville-Hotels-Hyatt-Place-Louisville-East.h21946-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Louisville-Hotels-Hyatt-Place-Louisville-East.h21946-p2.Hotel-Reviews