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There is major renovation going on that renders the hotel less than desirable at this time.
Our room was clean & nice but surprisingly no mini fridge, the staff was friendly minus the one concierge we asked about checking out and could smell alcohol on his breath and was rather stern. Construction not really a problem over the weekend, however leaving on Mon. we walked through the lobby (a construction zone) men in hard hats working in the ceiling. I asked my daughter if we should have hard hats too?? Elevator problems!! Crammed full with bikes and people coming and going from the Ironman event, which meant extremely long wait times, one of them got stuck for a good amount of time, (call the FD stuck) so we left the 17th floor to take the stairs to the 3rd floor to cross over to the other building where our daughter was staying, we got there only to find a dead end, then saw the sign on the 4th floor stairwell door that said to take the 4th floor corridor to the opposite side to get to the third floor. The 4th floor corridor was fully under construction, electric cords across the floor and wires hanging from the ceiling. 1/2 way through we realized that it was probably not safe for us to be walking through there, especially with a toddler in tow, but the only other option would have been to go back up and come down on the other side. It should have been blocked off with no access for guests, but no signs anywhere. Imagine the chaos if there had been a fire!! Barking dogs woke us up Mon. am. Unaware it was a pet friendly hotel. Too pricey for all the commotion!
Bridge bar views were perfect and the fireworks were a nice surprise.
Location was convenient and the bell staff were very accommodating
The property is under construction currently and the room was a bit worn. However, it was clean and spacious and the service was good.
Right on the river . Good location . Great towels & bedding .
Our air wasn’t working when we checked in. Maintenance had it fixed within 15 minutes. Room was excellent. Great stay!
The location was great! The property was under construction for renovations while we were there, but they did a good job of keeping that from interfering with our stay. But probably the best thing about the Galt House is the PEOPLE! We received incredible service. The people were friendly and did everything they could to make our stay comfortable.
Great old downtown property. Convenient to everything. Price was excellent and they are handling a major renovation with as little disruption as possible.
Nice & spacious but slightly outdated. No microwave in a suite. Pool was closed for renovations. Cleaning staff was sloppy.
Very spacious room! The place had amazing views and lots to do.
The Galt is a bit dated, but overall it was good. It's in the heart of the city. Not the cleanest of hotels but it did the job.
Most of my "staff interactions" were very positive. Only once was it less than great and that was at about Five AM, on the morning of my stay when I addressed a desk clerk for directions to coffee. She seemed annoyed that I had taken her from her other duties...but it WAS Five AM. Otherwise the staff all seemed, glad to see me. The parking was a bit pricey and I was not informed of the cost, but I had learned it prior to my visit. This is a wonderful place and in a great location. I will see you again.
The property was convenient for the convention. The check in staff and bell staff were more than friendly and accommodating.. The housekeeping staff was less than fair. Upon arrival there was no shower curtain in room. When moved to another room, no washcloths. Had to submit a work order to get some. The housekeeping staff did not clean every day. Dirty linens were given when asked for clean. Given the excuse they were remodeling and were having linen problems. You would think that they would be prepared for a large convention. Unfortunately they are the only place in Louisville for a convention.
Located in West Main Historic District, Galt House Hotel Trademark Collection by Wyndham is adjacent to Riverfront Plaza Belvedere and within a 5-minute walk of other popular sights like KFC Yum Center. This 1310-room, 4-star hotel has 3 restaurants, a full-service spa, and a 24-hour health club.
Enjoy dining at RIVUE Restaurant, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 11 AM.
All of Galt House Hotel Trademark Collection by Wyndham's 1310 air-conditioned rooms provide coffee makers, safes, and ironing boards. Flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include desks.
Guests staying at Galt House Hotel Trademark Collection by Wyndham enjoy access to a full-service spa, a 24-hour health club, and free WiFi in public areas. Parking is USD 22 per day (USD 32 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for USD 25.00 per person roundtrip. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include conference space, a business center, and free newspapers.