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Recent guest reviews

Very. Nice

Very clean and comfortable sleep and very good amenities

Great and clean hotel. Wish breakfast were open until 10 rather than nine and do not like this new trend to only clean every three days but otherwise it was great. Super convenient.

Very enjoyable stay. Room was very clean and affordable. I would recommend.

The hotel qas nice and clean. The staff was very friendly. I loved the location. We walked across the street to the mall.

The bathrooms are old need remodeling pieces were falling apart

Very nice hotel. Dial on side of bed to change comfort level. However, didn’t seem to work.

We stayed in Room 222 which was sharing a wall with the elevator, the door on the elevator needs to be greased or something. ALL NIGHT LONG YOU COULD HERE THE DOORS OPEN & CLOSE!!! TRYING TO SLEEP WAS IMPOSSIBLE. We booked this hotel for the hot tub which was NOT working. When I complained to the front desk there was nothing they could do because I booked through Orbitz. Never Again!!

Great location but beds were uncomfortable. Very good trip.

A very nice hotel to stay . I enjoy the comfortable bed and there services.

We stayed on a Saturday night, and it was really nice. Everything seemed new, the facilities were nice, the staff was very friendly. My only complaint is extremely minor - the restroom smelled vaguely of smoke. And even that didn't ruin anything. I would stay at this hotel again anytime!

We stayed at the Hilton during New Years! The hotel was spotless and the staff could not have been more accommodating! We would clearly go back again!

King jr suite was kinda crowded. Not much room around the bed.. King bed dipped to the center..

Great staff.!!! Very nice clean hotel. This hotel is in walking distance of a fabulous outdoor shopping area. My only complaint is I do not like cold indoor swimming pools. They did turn the heat up a little for me but I would have been in heaven if they had turned it up just a little more. I would rate it one of the better Hilton Garden Inns.

Park Plaza Ave Louisville KY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Hilton Garden Inn Louisville/Northeast places you next to Paddock Shops and a short drive from other popular attractions like Louisville Champions Park. This 3-star hotel has 135 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym. It's connected to a shopping center in central Louisville, and a short drive from Norton Brownsboro Hospital and Norton Brownsboro Hospital.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service. Start each morning with breakfast, served for a fee from 7 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and wired Internet, along with 42-inch flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, refrigerators, and microwaves.


Property features

Guests of Hilton Garden Inn Louisville/Northeast have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 4

1 King Bed with whirlpool tub

1 King Bed | Sleeps 2

King evolution room

1 King Bed | Sleeps 2

Suite, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Louisville/Northeast

Everyone (11) Couples (9) Business (2) Family (10) Other (2)
5
Family

Very. Nice

By on Jul 31, 2022

Review comment responded on Aug 1, 2022

Thank you so much for your feedback, we are thrilled you enjoyed your stay. Hope to see you again soon!

5
Family

Very clean and comfortable sleep and very good amenities

By on Jun 3, 2022

Review comment responded on Jun 9, 2022

Thank you so much for your feedback. We are thrilled you enjoyed your stay & hope to see you again soon!

5
Family

Great and clean hotel. Wish breakfast were open until 10 rather than nine and do not like this new trend to only clean every three days but otherwise it was great. Super convenient.

By on Jun 3, 2021

Review comment responded on Jun 3, 2021

Thank you for staying with us! We really appreciate your feedback & are taking all suggestions into consideration as we adjust back to "normal." Thanks again, hope to see you again soon!

5
Family

By on May 22, 2021

Review comment responded on May 24, 2021

Thanks for your feedback, hope to see you again soon!

5
Everyone

By on Jan 10, 2021

Review comment responded on Jan 12, 2021

Thank you for staying with us, we are thrilled you enjoyed your stay! Your feedback is greatly appreciated & we hope to see you again soon.

5
Family with small children Family

Very enjoyable stay. Room was very clean and affordable. I would recommend.

By on Aug 4, 2020

Review comment responded on Aug 5, 2020

We are so excited that you enjoyed your stay with us. We hope that you will join us again for your next trip to the Derby City.

4
Everyone

By on Oct 17, 2019

Review comment responded on Oct 18, 2019

Thank you for your kind review. We hope to see you again on your next trip to the Louisville Area.

5
Family Family

The hotel qas nice and clean. The staff was very friendly. I loved the location. We walked across the street to the mall.

By on Sep 17, 2019

Review comment responded on Sep 20, 2019

Thank you for staying at the Hilton Garden Inn Louisville East

4
Everyone

The bathrooms are old need remodeling pieces were falling apart

By on May 27, 2019

Review comment responded on May 28, 2019

I am so sorry for your experience. Please relay the room you were in and we will address this as soon as possible.

4
Everyone

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you for your review. We hope you will consider staying with us again in the future.

Hilton Garden Inn Louisville/Northeast

9850 Park Plaza Ave, Louisville, KY 40241
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