Hotels in Los Zacatitos

"We stayed for one week, and honestly, I would NOT recommend this place to anyone considering it. I read the reviews before arriving and thought they might be exaggerated, but unfortunately they were not. The staff service was poor, there was mold in the bathroom, and we were even given the wrong room at first. The food was so bad that I actually got sick and couldn’t eat for two days. Making restaurant reservations on your own is almost impossible because the front desk is not helpful at all. Guests wake up as early as 4 a.m. to place towels and personal belongings on the pool chairs to reserve them, so good luck finding one later in the day. There is also only one pool bar with a single bartender. We ended up eating out for almost every meal. For us, this was a one-time experience—never again."

"Yes"

"Amazingly friendly, well trained, very helpful staff. Staff that dealt with visitors could speak English well enough to be helpful. Hotel was clean, nicely decorated - was showing its age in places but that happens any place. Did not take away from overall appearance. For Altitude Club members, reservations were easy to get, food at their restaurants was wonderful, very tasty (except beef - basically tough and chewy), presented beautifully, good menu choices (could also go to buffets - had many choices, food was ok but seemed to be always busy). For Altitude Club members, private pool and bar were not crowded, no kids, good variety of better alcohol (shortage of pool chairs, go at 6am to get shade!!) Overall, enjoyed our stay - would recommend to others - we are not likely to go back but that is because we like to try new places, in new area, for new experiences. "