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Langham Huntington, Pasadena, Los Angeles

5.0 out of 5.0

Recent guest reviews

Absolutely loved the room, The Tap Room, The Royce and they have a fabulous pool and spa!! The lobby is elegant and they have complimentary coffee every morning in front of the hotel!

I was there for an overnight and it was totally wonderful on every level. The staff, the setting and ambience begins with the car park guys and ends with them giving me written directions on how to get to the airport. ( I had picked the wrong airport) It is a beautiful old hotel, immaculate and stately!

The room was clean and comfortable. However, the service was terrible. Every restaurant in the premise closes by 10 pm except Le Tap. However, on the night we were there, Le Tap was booked for a wedding. So, we ordered dinner from the room service. It took many calls before our meals arrive after almost two hours without any drinks. Brunch required 1/2 hour wait. The hotel was way under-satffed for a sold out evening. Overall not a memorable stay.

Lovely old hotel but the experience is very impersonal.

We've stayed at the Langham in Pasadena many times and always enjoy the beautiful grounds and peaceful atmosphere. Rooms are very traditionally decorated and the bathroom is marble with a large tub and shower with great water pressure. Love it!

Like a resort, the surrounding gardens are charming for a stroll - especially pleasing in the evening as the sun is setting. Walking through the hotel was like a trip back to an earlier era of elegance and sumptuous furnishings. Service was amazing: The car park staff was amazingly kind and welcoming. The bellhop helped us cheerfully, checking to see that the AC was correct and if he could help us find anything. Tap Room staff were fast, helpful and charming. Sadly, the Front Desk people came off as robotic and even sullen. They did the job efficiently, but never looked at us or smiled during check-in/check-out or used an extra unnecessary word to do their task. Our room (311) not one of the loveliest, perhaps, as it overlooked the garbage cans and service area. Still, it was spacious, luxuriously appointed, sweetly clean, and well maintained, except for the slightly corroded bathroom fixtures.

It is a beautiful hotel and classic. Unfortunately did not get time to try the afternoon tea.

Everything about this place speaks about class and elegance!

Beautiful hotel, Excellent room service breakfast, Good experience.

Met my expectations stayed with wife and our little doggie and was excellent the staff was great

I mostly enjoyed the ambiance of the hotel. The grounds were very beautiful and peaceful. I got up early Sunday morning just to walk them when there were not many people around. The herb garden and stream were my highlights.

Beautiful grounds and building, impeccable service.

The Langham Huntington Hotel is a trip to a fantasy escape. Right from the setting away from the hustle bustle of any crowds to the easy access to shops and dining, this hotel has it all. The staff is professional and accommodating and the hotel lobby, grounds and rooms are nothing less than elegant. Everyone should treat themselves to this hotel for a wonderful retreat of being spoiled and pampered. Of course, at a price.....but well worth it!

I spend 6 days with my Family in The Langham Huntington.We had unforgettable time there.Next year i am definitely going back.

It is a very nice Hotel and would stay again!!1111

not so good : -having a photo shoot right next door. banging on the walls -no ice machine that worked on my floor -loud noise from early in the morning -not being told at front desk of promo with special on spa credit, valet parking credit and free robes i wont be going back, not a place you can rest. i feel i was ripped off and had to stack pillows on my head to even sleep.

Without a doubt The Langham is one AWESOME hotel. The location of the hotel is beautiful and the staff is A+ all the way. Our room had a patio which over looked the pool and where you can easily walk just a few feet to the pool. I will definitely stay there again,

The Huntington is a luxurious facility at a luxurious price. Situated so close to the mountains that a short ride takes you to the Mt Wilson Observatory and a taste of nature. Easy access to other recreations. Staff service is amazing. Nice gardens on property, but smaller than I expected from their website. But it is very pricey and conspicuous consumption at its best. Food a bit above average, but not as good as I expected, especially at the price. The bed was too soft for my stomach sleeping partner. After considering all the options offered, slept on a roll-away cot all the nights as it was firm enough to be comfortable for him. Back problem folks, beware.

Not only is the Langham Huntington Pasadena an incredibly beautiful hotel and property steeped in rich California history, but the surrounding neighborhoods are incredibility beautiful. This was a business trip for me but I can't wait to take my wife for a stay.

Fine quality, the hotel is beautiful and very comfortable. Great staff and cleanness. Our stay was was excellent, highly recommend.

Room options

Executive Room, 1 King Bed (Club)

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Lanai Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Langham Huntington

Everyone (4) Couples (29) Business (8) Family (13) Other (1) Friends (1)
5

wonderful hotel!!!

Couples

Absolutely loved the room, The Tap Room, The Royce and they have a fabulous pool and spa!! The lobby is elegant and they have complimentary coffee every morning in front of the hotel!

By , from Stevenson Ranch CA on Aug 14, 2017

Review comment responded on Aug 25, 2017

Dear Lexie, Thank you for sharing your feedback with us, and we are so pleased to note that you enjoyed your stay, as well as had a chance to enjoy our signature steakhouse, bar and lounge and new Chuan Spa! We do apologize regarding the available bourbons at The Tap Room, and have forwarded this feedback to our bar manager to address accordingly. We hope to have an opportunity to welcome you back again soon! Best Regards, Vern Lakusta Director of Hotel Operations

5

they know my name!

Everyone

I was there for an overnight and it was totally wonderful on every level. The staff, the setting and ambience begins with the car park guys and ends with them giving me written directions on how to get to the airport. ( I had picked the wrong airport) It is a beautiful old hotel, immaculate and stately!

By , from san francisco on Jul 24, 2017

Review comment responded on Jul 26, 2017

Dear Marty, Thank you for taking the time to share this great feedback about your recent stay. I am thrilled to hear that you enjoyed your visit and had such a great experience with our staff. We hope to welcome you back again soon the next time your travels bring you to Pasadena. Best Regards, Vern Lakusta Director of Hotel Operations

3

used to be a great hotel but not anymore

Everyone

The room was clean and comfortable. However, the service was terrible. Every restaurant in the premise closes by 10 pm except Le Tap. However, on the night we were there, Le Tap was booked for a wedding. So, we ordered dinner from the room service. It took many calls before our meals arrive after almost two hours without any drinks. Brunch required 1/2 hour wait. The hotel was way under-satffed for a sold out evening. Overall not a memorable stay.

By , from San Diego on May 22, 2017

Review comment responded on May 24, 2017

Dear Naz, Thank you for taking the time to share your feedback with us. I am disappointed to hear that delays in service, and the closure of our Tap Room bar and lounge for a private event, impacted your stay and caused disappointment. I apologize for these errors and can assure you I will be reviewing these comments with our Food and Beverage teams so that we can review our operating times and staffing for our busy weekends. We hope you will consider visiting us again so we may have an opportunity to show you an improved visit. Best Regards, Vern Lakusta Director of Hotel Operations

4
Everyone

Lovely old hotel but the experience is very impersonal.

By on May 16, 2017

Review comment responded on May 18, 2017

Dear guest, Thank you for taking the time to share your thoughts with us. I am pleased to note that you enjoyed your Langham stay, however I do apologize that you found our service lacking in any way. Gracious and personal service is a hallmark of this hotel, and of Langham Hospitality, so it is most disappointing to know that we may have fallen short. Please know that our management team reviews all comments with our staff and supervisors so we can continue to work hard to ensure each and every guest has an excellent stay. We hope to have the opportunity to welcome you back in the future for a truly flawless visit. Best Regards, Vern Lakusta Director of Hotel Operations

5

grand hotel

Everyone

We've stayed at the Langham in Pasadena many times and always enjoy the beautiful grounds and peaceful atmosphere. Rooms are very traditionally decorated and the bathroom is marble with a large tub and shower with great water pressure. Love it!

By , from San Diego on May 6, 2017

Review comment responded on May 8, 2017

Dear guests, Thank you so much for sharing this wonderful feedback about your experiences at The Langham Huntington, Pasadena! I am so pleased that you consistently enjoy your stays and thank you for your loyal patronage. My team and I look forward to welcoming you back again, hopefully very soon! Best Regards, Vern Lakusta Director of Hotel Operations

5

elegant, old school luxury in a lovely setting.

Couples

Like a resort, the surrounding gardens are charming for a stroll - especially pleasing in the evening as the sun is setting. Walking through the hotel was like a trip back to an earlier era of elegance and sumptuous furnishings. Service was amazing: The car park staff was amazingly kind and welcoming. The bellhop helped us cheerfully, checking to see that the AC was correct and if he could help us find anything. Tap Room staff were fast, helpful and charming. Sadly, the Front Desk people came off as robotic and even sullen. They did the job efficiently, but never looked at us or smiled during check-in/check-out or used an extra unnecessary word to do their task. Our room (311) not one of the loveliest, perhaps, as it overlooked the garbage cans and service area. Still, it was spacious, luxuriously appointed, sweetly clean, and well maintained, except for the slightly corroded bathroom fixtures.

By on Jun 24, 2016

5

great hotel and classic

BusinessTravelers

It is a beautiful hotel and classic. Unfortunately did not get time to try the afternoon tea.

By on Oct 26, 2015

5

great service

BusinessTravelers

Everything about this place speaks about class and elegance!

By on Oct 6, 2015

5

good business trip

BusinessTravelers

Beautiful hotel, Excellent room service breakfast, Good experience.

By on Feb 9, 2015

5

excellant

Couples

Met my expectations stayed with wife and our little doggie and was excellent the staff was great

By on Dec 29, 2014