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Recent guest reviews

Clean, quiet, blackout curtains, friendly staff, mini kitchen, great parking and fantastic location! We will definitely stay here again.

Nice property. Nice part of town

Good location, everything else not good.

Closet in room broken. Spiderwebs

I recommend having housekeeping check on top of the closet cabinet as there was a box of condoms up there. Our toilet ran all night/day and we had to get a new room key for all three days of our stay due to hotel staff not properly checking our length of stay which was inconvenient after returning each day from visiting our mother who was in her final days. Each time I returned to ask for a new key they asked which room and gave me new keys without even comparing my ID to the booking OR the proper length of stay/room which was not very safe feeling. AC unit is extremely loud. We actually went and bought a fan because it made it incredibly difficult to sleep.

Great location but the place itself is disappointing. There were ants in the room and shower was broken. The room had no supplies -- no towels, no hair conditioner, no hair dryer. To make it worse, the staff didn't bring out the items right away and we had to request some of them several times.

Good location but needs a lot of maintenance updates.

A dump. Sink cracked, towel rack fell off the wall. outside area walls cracked and broken. Toilet was running intermittently. TV worked intermittently.

Very nice hotel! The building looked old, but the two queen room was remodeled, spacious, and clean! Liked my stay at this hotel.

Very clean and quiet. Parking was tight for larger vehicles.

Easy to find. Bed was alittle too hard for my taste.

S Arroyo Pkwy Pasadena CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Pasadena Convention Center is a short stroll from GreenTree Pasadena Inn, and other popular attractions like California Institute of Technology are within a couple of miles (3 km). This 69-room motel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 8:30 AM. Enjoy a bite to eat at Galanga Take Two, the motel's onsite restaurant.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Renovated in 2017, GreenTree Pasadena Inn offers an outdoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for GreenTree Pasadena Inn

Everyone (19) Couples (3) Family (4)
5
Partner Couples

Clean, quiet, blackout curtains, friendly staff, mini kitchen, great parking and fantastic location! We will definitely stay here again.

By on Jul 31, 2022

Review comment responded on Aug 11, 2022

Hello Kelly, thank you for staying with us ! We appreciate you and hope you stay with us again in your future travels. (:

5
Partner Couples

Nice property. Nice part of town

By on Jun 22, 2022

Review comment responded on Jul 6, 2022

Hello Carlos, thank you for staying with us !

2
Everyone

Good location, everything else not good.

By on Mar 14, 2022

3
Family

Closet in room broken. Spiderwebs

By on Nov 24, 2021

Review comment responded on Dec 5, 2021

Hello Yvonne, I can assure you that corrective measures will be taken to prevent similar problems in the future. We appreciate you taking the time out of your busy schedule to share your concerns.

3
Everyone

By , from Lima on Sep 29, 2021

4
Everyone

By , from Lima on Sep 19, 2021

3
Partner Couples

I recommend having housekeeping check on top of the closet cabinet as there was a box of condoms up there. Our toilet ran all night/day and we had to get a new room key for all three days of our stay due to hotel staff not properly checking our length of stay which was inconvenient after returning each day from visiting our mother who was in her final days. Each time I returned to ask for a new key they asked which room and gave me new keys without even comparing my ID to the booking OR the proper length of stay/room which was not very safe feeling. AC unit is extremely loud. We actually went and bought a fan because it made it incredibly difficult to sleep.

By on Sep 15, 2021

Review comment responded on Sep 18, 2021

Hello Michelle, I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Please contact me at any time during business hours to further discuss this situation. Thank you for bringing this to our attention and we hope to see you again at our brand when your travel plans require a night's lodging.

1
Everyone

Great location but the place itself is disappointing. There were ants in the room and shower was broken. The room had no supplies -- no towels, no hair conditioner, no hair dryer. To make it worse, the staff didn't bring out the items right away and we had to request some of them several times.

By on Jul 12, 2021

Review comment responded on Jul 13, 2021

Please accept our sincerest apologies that your experience was less than satisfactory. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Please contact me at any time during business hours to further discuss this situation. Thank you for bringing this to our attention and we hope to see you again at our brand when your travel plans require a night's lodging.

3
Family

Good location but needs a lot of maintenance updates.

By on Jun 3, 2021

Review comment responded on Jun 14, 2021

We appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that; we will take corrective measures to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.

1
Everyone

A dump. Sink cracked, towel rack fell off the wall. outside area walls cracked and broken. Toilet was running intermittently. TV worked intermittently.

By on May 29, 2021

Review comment responded on Jun 2, 2021

Please accept our sincerest apologies that your experience was less than satisfactory. Please do know that we value you as our guest and appreciate your business. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please contact me at any time during business hours to further discuss this situation. Thank you for bringing this to our attention and we hope to see you again at our brand when your travel plans require a night's lodging.

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