Clean, quiet, blackout curtains, friendly staff, mini kitchen, great parking and fantastic location! We will definitely stay here again.
Nice property. Nice part of town
Good location, everything else not good.
Closet in room broken. Spiderwebs
I recommend having housekeeping check on top of the closet cabinet as there was a box of condoms up there. Our toilet ran all night/day and we had to get a new room key for all three days of our stay due to hotel staff not properly checking our length of stay which was inconvenient after returning each day from visiting our mother who was in her final days. Each time I returned to ask for a new key they asked which room and gave me new keys without even comparing my ID to the booking OR the proper length of stay/room which was not very safe feeling. AC unit is extremely loud. We actually went and bought a fan because it made it incredibly difficult to sleep.
Great location but the place itself is disappointing. There were ants in the room and shower was broken. The room had no supplies -- no towels, no hair conditioner, no hair dryer. To make it worse, the staff didn't bring out the items right away and we had to request some of them several times.
Good location but needs a lot of maintenance updates.
A dump. Sink cracked, towel rack fell off the wall. outside area walls cracked and broken. Toilet was running intermittently. TV worked intermittently.
Very nice hotel! The building looked old, but the two queen room was remodeled, spacious, and clean! Liked my stay at this hotel.
Very clean and quiet. Parking was tight for larger vehicles.
Easy to find. Bed was alittle too hard for my taste.
Pasadena Convention Center is a short stroll from GreenTree Pasadena Inn, and other popular attractions like California Institute of Technology are within a couple of miles (3 km). This 69-room motel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 8:30 AM. Enjoy a bite to eat at Galanga Take Two, the motel's onsite restaurant.
Guests can expect to find free WiFi and TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Renovated in 2017, GreenTree Pasadena Inn offers an outdoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Clean, quiet, blackout curtains, friendly staff, mini kitchen, great parking and fantastic location! We will definitely stay here again.
Nice property. Nice part of town
Hello Carlos, thank you for staying with us !
Good location, everything else not good.
Closet in room broken. Spiderwebs
Hello Yvonne, I can assure you that corrective measures will be taken to prevent similar problems in the future. We appreciate you taking the time out of your busy schedule to share your concerns.
I recommend having housekeeping check on top of the closet cabinet as there was a box of condoms up there. Our toilet ran all night/day and we had to get a new room key for all three days of our stay due to hotel staff not properly checking our length of stay which was inconvenient after returning each day from visiting our mother who was in her final days. Each time I returned to ask for a new key they asked which room and gave me new keys without even comparing my ID to the booking OR the proper length of stay/room which was not very safe feeling. AC unit is extremely loud. We actually went and bought a fan because it made it incredibly difficult to sleep.
Hello Michelle, I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Please contact me at any time during business hours to further discuss this situation. Thank you for bringing this to our attention and we hope to see you again at our brand when your travel plans require a night's lodging.
Great location but the place itself is disappointing. There were ants in the room and shower was broken. The room had no supplies -- no towels, no hair conditioner, no hair dryer. To make it worse, the staff didn't bring out the items right away and we had to request some of them several times.
Please accept our sincerest apologies that your experience was less than satisfactory. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Please contact me at any time during business hours to further discuss this situation. Thank you for bringing this to our attention and we hope to see you again at our brand when your travel plans require a night's lodging.
Good location but needs a lot of maintenance updates.
We appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that; we will take corrective measures to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.
A dump. Sink cracked, towel rack fell off the wall. outside area walls cracked and broken. Toilet was running intermittently. TV worked intermittently.
Please accept our sincerest apologies that your experience was less than satisfactory. Please do know that we value you as our guest and appreciate your business. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please contact me at any time during business hours to further discuss this situation. Thank you for bringing this to our attention and we hope to see you again at our brand when your travel plans require a night's lodging.
Hello Kelly, thank you for staying with us ! We appreciate you and hope you stay with us again in your future travels. (: