Staff was very friendly the location of hotel is perfect I had no issues with the age or condition of the property , it's affordable.
room was not clean , tv not working right , staff are unfriendly , i have been there before it was better but not anymore , told them that and it was my last time !!!!!
Dirty towels, no hand towel
The room was filthy
there was a former guests crusty poop on the almost used up toilet paper roll
the pace is in good location , nice clean rooms , have lots of parking space , been there few times and I am happy with it , thx a lot guys keep up the good work .
Property was great. Friendly staff. Clean room. Centrally located
Dirty. Smelly. Run down. Rude staff. Small tv. Not the room advertised. Dirty carpet. The whole MOTEL needs to be torn down and re built. Plenty of way better hotels than this motel. Do yourself a favor and pay the extra20-40 bucks to stay somewhere else. This place is a nightmare.
The breakfast was disappointing just a muffins n And juice and coffee
No hassle, simple, clean, quiet. Customer service was pleasant and quick.
Nice hotel for price. Neighborhood is good. Friendly staff.
it was good room . nice area and clean , parking was great
,it was good room . nice area and clean , parking was great
Nice hotel at a great price. I would stay here again. Clean and comfortable.
Horrible!!! I want a refund. Do not stay at this hotel. Has fleas and bugs
Located in Lamanda Park, La Casa Inn is within a few miles (5 km) of popular sights such as California Institute of Technology and Huntington Library. This 34-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and TVs.
The 34 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free local calls. TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.
La Casa Inn offers free WiFi in public areas and a seasonal outdoor pool. Onsite parking is offered for a fee. Front-desk staff are standing by 24/7 to assist with any requests.
Staff was very friendly the location of hotel is perfect I had no issues with the age or condition of the property , it's affordable.
room was not clean , tv not working right , staff are unfriendly , i have been there before it was better but not anymore , told them that and it was my last time !!!!!
Dear Guest, Thank you for sharing your concerns with us. We're extremely sorry to hear that you did not have a quality experience at our property. We regret the inconvenience caused to you. We appreciate you bringing these issues to our notice which will enable us to target these problem areas so as to enhance the overall guest experience at our property. We're sorry for letting you down this time. We request you to give us another chance as this is very atypical of us, given our track record in serving our guests with all our heart! We hope that you will allow us to make it up to you! Best Regards, La Casa Inn Customer Care Team
Dirty towels, no hand towel
Dear Guest, Many, many thanks for sharing your feedback. We're sorry if your experience with us was not in accordance with your expectations. Your feedback has been noted and will be surely passed on to the concerned departments to make sure that this does not recur in the future. We apologize for not being on the ball this time. We look forward to having you here with us once more! Best Regards, La Casa Inn Customer Care Team
The room was filthy
Dear Guest, While we're immensely grateful to you for reviewing your recent stay with us, we apologize profusely if the stay was not as per your expectations. The onus is on us, and while this qualifies as a part of atypical lapses, as our team is always at work to ensure that the guests' needs are met properly, we will definitely pass your valuable feedback to the housekeeping crew so that they are more vigilant towards this in the future. We take cleanliness and hygiene issues seriously and we will make sure that your future stay is cleaner, better, and enjoyable. We hope that you will give us another chance to work on our mistakes! Best Regards, La Casa Inn Customer Care Team
there was a former guests crusty poop on the almost used up toilet paper roll
Dear Guest, Thank you for taking the time to share with us your experience. I wish to apologize for the lack of cleaning that was provided by our housekeeping department. That is unacceptable and has already been addressed with our housekeeping team. Please know it is always our goal to exceed our guest's expectations and in this case, it is evident that we have fallen short. Thank you again for being our guest and we do hope you will return and allow us another opportunity to provide you with an excellent experience Best Regards, La Casa Inn Customer Care Team
the pace is in good location , nice clean rooms , have lots of parking space , been there few times and I am happy with it , thx a lot guys keep up the good work .
Hi m.s, Thank you for taking the time to write to us. We are glad that you liked the location and found the room immaculate. Thank you for appreciating our facilities too. On behalf of our entire team, we thank you for choosing us and we do hope to see you again in the near future! Best Regards, La Casa Inn Customer Care Team
Property was great. Friendly staff. Clean room. Centrally located
Dear Traveler, Thank you for your review. We are glad that you liked the property and staff service. Again, we thank you for appreciating the cleanliness and location. Many, many thanks for choosing us and we do hope to see you again in the near future! Best Regards, La Casa Inn Customer Care Team
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Dear guest, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
Dear Guest, Thank you for choosing us for your stay and giving us the opportunity to serve you. Also, we would like to thank you for sharing your experience. We are delighted to know that you loved our hotel and appreciated the location, staff service and overall value. We look forward to your continuous patronage! Best Regards, La Casa Inn Customer Care Team