Best Western Pasadena Royale Inn & Suites2.5 out of 5.0
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Recent guest reviews
Staff helpful room spotless. Breakfast lady helpful
The room is clean and well maintained. The staff is friendly. Breakfast is decent with sausage, pancakes and waffles. Our concern is the elevator coz there are times when it jolts. But otherwise we enjoyed our stay.
We have visited Pasadena 3 times and all 3 times we have stayed here. Great staff. Very accommodating. Rooms very clean. Breakfast could have more variety, but not bad. Over all, we would for sure stay here again.
I stayed at the hotel for one night. The hotel was a very good stay. The room was very clean and the staff was nice. My only complaint was the sound from the road/wind. Because the rooms are accessed from the outside, you can hear the sound of cars going by and the wind. Maybe better insulation or weather stripping would fix that issue? Other than that, it was a great stay and would recommend it!
Had to be at usc for medical procedure was very pleased with my room had trouble getting on the hotel's Wi-Fi system but the staff help me get on and were really great across the street I was able to get a massage for only $40 and it was excellent after a stressful day
We had a great time! The breakfasts were especially tasty. I appreciated the refrigerator and the microwave. Unfortunately. We couldn't swim because of the weather.
The staff is always welcoming and helpful. Over the years on various stays, we have needed an ambulance, directions to Huntington Hospital, and directions to restaurants. Our needs have always been well met. We do wish, however, that every shower be equipped with grab bars.
nice hotel in a good location, the front facing the street did not close and was very noisy. the hotel let us change rooms, which was great.
The staff was very helpful and caring when we needed a hospital.
I came to visit Caltech. The location was good for that, but not so much if you are on vacation: on a large busy road. Pluses: nice staff, good breakfast, clean. Minuses: hard pillows, needs a bit of updating busy road location
Very nice family hotel. Good complimentary breakfast. Very helpfull staff. Great location in Pasadena. Only negative for us was entry doors open to public.
This hotel was good enough and at a reasonable price.
This hotel was just good enough for us, because we were just visiting LA area. It's quite a distance from the city, but we didn't want to stay in the city. I think this is a good hotel place and location if you have a car. Nice and quite enough. May be hard to find a place to eat if you do not have a car.
This reservation was made for a candidate that was being interviewed. The price was within our budget.
We have stayed at this hotel many times in the past, and keep coming back for good reasons. All the rooms we have stayed in have been modern and comfortable. The staff is extremely friendly, helpful, and flexible. The desk, lobby and breakfast areas have all been renovated since our last visit, and the lobby made a great meeting place for an impromptu visit with a friend whom we happened to meet nearby. The breakfast was especially good on our latest (12-day) visit, with hot eggs, sausage, and potatoes as well as a very tasty selection of waffles, cereals, beverages, and (last but not least) pastries! What a value with this breakfast included!
Very good hotel for our trip to Huntington Library.
Room was clean and beds were good. TV screen kept freezing and going blank. Clerk said they knew but have not fixed problem.
The stay was fine, had a two room suite which is worth the few extra bucks, the breakfast was good. It is a fairly standard tourist hotel. Nothing fancy or bad, the location is good since there are several stores and food places within 2 blocks.
Have stayed here the last 3 times I've visited family in Pasadena and for the money it's the best bargain in town. Rooms have always been clean, you get free breakfast and only 10 minutes or less from downtown. I continue to stay here for future visits!
The room was one of the best. Clean although the exhaust fan in the bathroom was a bit loud. Continental breakfast was very good, lots of options. Desk clerk (ELY T.) was so great and so friendly. Breakfast attendant was working very hard the entire time we ate each day, cleaning, refilling and greeting as many as she could. All in all this was a great place at a great price.