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Courtyard by Marriott Old Pasadena

3.0 out of 5.0

Courtyard by Marriott Old Pasadena

3.0 out of 5.0

Recent guest reviews

Friendly staff. Great manager. Perfect location. This courtyard Marriott has improved customer service and accommodation.

This was a very average hotel, dingy even. Staff up front was nominally helpful, I have SPG gold and he was now knowledgeable on any benefits after the transfer to Marriott. Overall it was OK, except the fact that I had a big dent on the hood of my car while parked overnight in their garage. I don't know how it happened and I don't have proof, but I do know it happened in the garage overnight because I always check my car before and after parking at any hotels, restaurants, especially valet etc. I"m sure there's nothing they will do. Either way I would not be returning and would not recommend staying here.

Welcoming staff and excellent location. Will definitely stay here again.

I enjoyed my stay. Marriot always delivers a nice room and comfortable bed.

The hotel is convenient to Old Pasadena and has easy self parking.

Good hotel and location. Only problem was an old and noisy AC machine in the room. Great staff though...

Quick check-in, very friendly staff from valets to front desk. Clean and comfortable room. Requested an additional blanket from front desk and was delivered within minutes. Will stay again when in the area. Walking distance to shops and restaurants.

The hotel was clean and comfortable. It is quite dated and some fixtures, elevator buttons, need fixing and maintenance. However, the room was spacious and fairly quiet even though I was by the elevator.

One night stay. Price was decent, hotel okay, but great area.

Great location to attend game at the Rose Bowl! Close restaurants, entertainment & transportation to the Rose Bowl.

I only stayed one night but it was a very pleasant stay. Great location, easy parking and modern clean rooms.

We were so happy with our choice. The room was so nice, the bed was comfy and the shower and accommodations were great. It's ina. Good location and the staff was as friendly as anything. If we ever come down this way again we will stay here for sure.

Only reaso I ranked it a 4/5 because wifi connection was terrible

excellent location for los angeles, clean hotel, staff courteous and professional. had snacks,light breakfast and coffee in lobby.very clean pool and hot tub!

Perfect location for my meetings in 6 different areas around LA. Lobby was great for getting work done or relaxing. Pool was nice and needed with the heat. If I have the same itinerary next time I go to LA. I will stay here again. Nice walk for coffee in the a.m. Pasadena is a nice town.

Nice place to stay, friendly staff, good feel place! Wolud stay here again.

We had a great stay! The room was clean and pristine. We had a great location and access to everything.

Good stay for us from Florida. Nice and quiet neighbors.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed with Sofa bed, Pool View

King 1 | Sleeps 3

Guest reviews for Courtyard by Marriott Old Pasadena

Everyone (21) Business (12) Couples (33) Family (21) Friends (7) Other (4)
5
Everyone

By on Jan 16, 2019

5
Everyone

Friendly staff. Great manager. Perfect location. This courtyard Marriott has improved customer service and accommodation.

By on Dec 18, 2018

Review comment responded on Dec 18, 2018

Thank you for your kind words and for sharing your experience. Please come back and see us soon.

2
Everyone

This was a very average hotel, dingy even. Staff up front was nominally helpful, I have SPG gold and he was now knowledgeable on any benefits after the transfer to Marriott. Overall it was OK, except the fact that I had a big dent on the hood of my car while parked overnight in their garage. I don't know how it happened and I don't have proof, but I do know it happened in the garage overnight because I always check my car before and after parking at any hotels, restaurants, especially valet etc. I"m sure there's nothing they will do. Either way I would not be returning and would not recommend staying here.

By , from ca on Dec 10, 2018

Review comment responded on Dec 11, 2018

Thank you for staying with us and for sharing your experience. Our apologies that we were not able to meet your expectations, however we appreciate your details and will use these to provide a better experience moving forward.

4
Everyone

Welcoming staff and excellent location. Will definitely stay here again.

By , from San Diego, CA on Nov 22, 2018

Review comment responded on Nov 28, 2018

Thank you, Yasir, and we look forward to seeing you again.

5
Everyone

By on Nov 4, 2018

Review comment responded on Nov 6, 2018

Thank you for choosing Marriott and the Courtyard Old Pasadena.

5
Everyone

I enjoyed my stay. Marriot always delivers a nice room and comfortable bed.

By on Sep 3, 2018

Review comment responded on Sep 6, 2018

Thank you for choosing Marriott and we hope to see you again soon. Thank you for sharing.

4
Everyone

The hotel is convenient to Old Pasadena and has easy self parking.

By on Aug 29, 2018

Review comment responded on Sep 6, 2018

Thank you for staying with us and for sharing your experience with the location. We hope to see you again soon.

4
Everyone

Good hotel and location. Only problem was an old and noisy AC machine in the room. Great staff though...

By on Jul 26, 2018

Review comment responded on Jul 27, 2018

Thank you for staying with us and for sharing your experience. Please come back to see us soon.

5
Everyone

Quick check-in, very friendly staff from valets to front desk. Clean and comfortable room. Requested an additional blanket from front desk and was delivered within minutes. Will stay again when in the area. Walking distance to shops and restaurants.

By , from California on Jun 11, 2018

Review comment responded on Jun 12, 2018

Thank you for staying with us and for sharing your experience. Please keep us in mind for your next trip to Pasadena.

3

pretty nice hotel

Everyone

The hotel was clean and comfortable. It is quite dated and some fixtures, elevator buttons, need fixing and maintenance. However, the room was spacious and fairly quiet even though I was by the elevator.

By on Mar 11, 2018

Review comment responded on Mar 13, 2018

Thank your for staying with us while in Pasadena. Please come and see us again soon.

Courtyard by Marriott Old Pasadena

180 N Fair Oaks Ave, Pasadena, CA 91103