The heater in the room was very loud, only two towels in room, I had asked for more towels and they never brought me towels. Rooms were decent
Great breakfast, early check in fee kinda sucked, broken phone never sent someone to repair phone and not yet have guest laundry super inconvient also unable to extend stay
The two gals at the front desk were Great as well as the breakfast!
They put us by elevator so we heard that all night. No sheets for bed and heater did not work.
Room was clean. Parking a pain cause their lot was under construction
It was a nice clean well kept hotel. I would go back. Great the best breakfest. And the coffe was del.
Breakfast was not very good, too much like poor fastfood.
Probably one of the best Best Western hotels we’ve stayed at. The only negative was the A/C was a little noisy. The breakfast was great, staff good, and close enough to LAX. Well use again.
First day checking in there was an issue with the shower head, called the front desk they came up immediately and fixed it. Second day stay they toilet got clogged. Called front desk several times no one answered. Called again they finally answered they never came to fix the toilet. Had to use the bathroom in the lobby, very disappointing.
Nice and clean. Only thing was they were doing maintenance work and started making hitting noises at 9am and we were next to it.
OK place, clean. Too close to the freeway. No decent restaurants anywhere close. Strictly business!
It would been nice if there was a disclosure that hotel was under construction. Supplies were laying around everywhere, I almost tripped outside walking towards my car, and I’m pregnant. The noise started so early, there goes my sleeping in while on vacation lol. The room was dusty, and front desk staff really unfriendly. Was expecting a bit more from the Ramada
Floor was not vacuumed it was dirty with flowers and the stems
hotel under renovation, not stated in listing.no breakfast .. shouldve booked with another hotel
Convenient location but when I made the reservation there was not a warning the hotel was under construction/renovation.
The room smells like a laboratory. The cleaning chemical for the floor or something permeates the air. Talked to the receptionist but they did not fo snything about it. The indian desk staff is very impatient & does not seem to care. Will not recommend or stay in that hotel again.
There’s was roaches in our room and sheets were dirty.
Best Western Plus Commerce Hotel places you within 3 miles (5 km) of popular attractions like Commerce Casino and Citadel Outlets. This 154-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free self-serve breakfast is served each morning from 6 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room.
All 154 rooms provide coffee makers, free local calls, and safes. Guests can expect free WiFi and 32-inch TVs with cable channels. Hair dryers, ironing boards, and desks are also available.
Best Western Plus Commerce Hotel features an outdoor pool, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center and laundry facilities.
The heater in the room was very loud, only two towels in room, I had asked for more towels and they never brought me towels. Rooms were decent
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to having you back as our future guests.
Great breakfast, early check in fee kinda sucked, broken phone never sent someone to repair phone and not yet have guest laundry super inconvient also unable to extend stay
Thank you for your recent review of your stay. Please know that we are sincerely sorry that your phone wasn't working in the room, and for the laundry is still under construction. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
The two gals at the front desk were Great as well as the breakfast!
Thank you very much for providing us with your feedback. Thank you for choosing Best Western Plus Inn Commerce. We hope we have the opportunity to see you again in the future.
They put us by elevator so we heard that all night. No sheets for bed and heater did not work.
Thank you for your feedback. I am very sorry to hear about your experience. I will be addressing this with our team to ensure these issues don't happen in the future.
Room was clean. Parking a pain cause their lot was under construction
Thank you for taking time to share your experience. I am very sorry for the inconvenience our parking lot renovation caused you. We hope to see you again soon!
It was a nice clean well kept hotel. I would go back. Great the best breakfest. And the coffe was del.
Marie, Thank you for your feedback! I am glad to see that you enjoyed your stay at our hotel and our breakfast!
Breakfast was not very good, too much like poor fastfood.
Thank you for sharing your feedback. I am sorry to see that you did not enjoy our breakfast. I will be discussing this feedback as we look for ways to improve our breakfast.
Probably one of the best Best Western hotels we’ve stayed at. The only negative was the A/C was a little noisy. The breakfast was great, staff good, and close enough to LAX. Well use again.
Keith, Thank you for your feedback! I am glad to see that you enjoyed your stay and will be back!
Thank you for sharing your experience at our hotel! We hope to see you again soon!
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.