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TheWesley

4.0 out of 5.0

Recent guest reviews

The hotel is locAted just a few steps away from Euston station, thus providing ample choice for various means of transport to go around the city. Just a few minutes walk away is beautiful Regent Park for runners and walkers alike. The rooms are small, the beds are basic, but all is impeccably clean, and the staff super friendly. The breakfast will keep youfull for the whole day!

Visited the hotel for one night. Had a fast and easy check in and were upgraded which was lovely. Very good location literally a minutes walk from Euston station and lots of restaurants. Check out the next day was also easy and they kept our bags for the day whilst we spend the day in London. One critique was our room was very hot and was difficult to control the air conditioning so if we were staying longer we would’ve brought that up. All in all lovely hotel.

Got a room 112 with no window (non-transparent glass doesn't count), white carpet (and you know how heavily-used carpet looks like after one or two years) and didn't have warm food during breakfast (mmm... you call that porridge?). Doesn't look like a 4* to me...

The hotel is in a great location if you need to be near Euston Station . Rooms on the second floor inward facing the are quiet so no train or traffic noise at all. The double room I was in was small but ok and everything was as it should be in the room although if they don’t keep on top of the maintenance the rooms will begin to look shabby very soon . Breakfast was good with continental being £10 and English at £13. Gluten free toast available and a good range of gluten free meals at dinner.

I am going to be extremely blunt in this review. I feel like this hotel has been depicted much more proper than it actually is. Which -- and if you're ever traveling for work you know this -- is the last thing you want. Half the staff is fine, the other half very inexperienced. As an example; I was told beforehand that I could walk in and have breakfast. Then, upon arriving, I got sent away because my room was not on the list. Now if it were busy that morning I could understand, however more than half the place was empty. I don't want to make it too personal here, that's not what this is about. I just want to say that I would not recommend this hotel to anybody.

Stayed here for a night on business. Very easy to find and incredibly close to Euston station. Check in was quick and efficient and I was offered an upgrade without even asking, very nice touch. Room 112 has windows that are glazed off as a stud wall has been put up so no natural light or air. I personally don't like this but for one night, ok. Sadly went to the bathroom and housekeeping had not been diligent leaving a dirty toilet. One call to reception and I was very swiftly moved next door to 113. Same set up with the stud wall etc. but I have to say the rooms for central London are quite spacious. Bathroom is cosy but well thought out and perfectly adequate. The room itself was very clean and tidy, the bed was 2 singles link attached and one was softer than the other which gave a nice choice when it came to sleeping. I could hear the rumble of trains until about midnight and again from probably 6 am, but that is to be expected with the proximity of Euston. I believe from colleagues that if you go to the higher floors that overlook an indoor courtyard you don't hear a thing, so bear that in mind when booking if it's likely to bother you.Went to the bar downstairs initially and the staff are all very polite and diligent, regularly asking if we wanted more drinks, food etc. Decided to eat in the restaurant upstairs and the menu was great with a very varied and imaginative choice. Again the staff were attentive, the food well presented and arrived in good time. I had tempura prawns to start, fish, samphire and baby potatoes as a main and shared a chocolate dessert. All delicious. Breakfast was a buffet style with a lovely array of cereals, cold meats, porridge, dried fruit and fresh fruit, juices and pastries. For another £3 you could upgrade to a larger menu including a full english, poached eggs on toast etc. I didn't bother as the buffet offering was more than adequate for me that day. We also had a conference room all day and the coffee and tea were hot, plentiful and prompt on the 3 occasions during the day we had arranged for them to be delivered. The lunch was really generous, imaginative and very well delivered and topped up. Top marks for the catering department, they really did shine. The conference room was spacious, the projector fabulous and the delegates all really enjoyed the day so that is a great result. The only thing that I found quite confusing is the layout of the hotel as it is split into 2 sections and you can access some areas all the way around, other areas you can only access from a designated lift. I managed to get my bearings about an hour before we left having been in residence for about 24 hours. This obviously is a very personal thing and caused some amusement amongst my colleagues! Check out was as efficient as check in and the front desk staff were very polite and helpful. I don't think I'd stay here again by choice, as of course there are so many hotels in London that would suit me personally more, but it was a very reasonable stay and I would come back here to eat because the menu was very good. Oh, and we were offered a 15% off voucher for dining in house in the evening, again a very nice touch. The only other thing that puzzled me was the mention of how green and environmentally conscious they are as a hotel and yet I didn't notice anything they did that was any different. Maybe that could be made more of if they want to promote themselves that way.

I stayed for 1 night and had booked a single room for the sole purpose of just needing a hotel with a good location. Upon arrival I was asked to pay a deposit fee which would be held on my card for 7 days post arrival. This is not something I have encountered before when the room was already paid for. Secondly the first room (single) I was given had black hairs on the sheets, mould in the shower and 'bits' of something alongside the bed on the carpet. I complained and was given the keycard to another single room. This was even worse as upon entering the foul stench of mould hit my nose. And I looked down and there was a huge stain on the carpet. I asked the receptionist to come and see and upon her own horror she 'upgraded' me to a double. This 3rd room was acceptable but still with black hairs on the carpet and the bed was quite mushy with no headboard. The rooms are very small and cramped. The location is very good for Euston but for a single at approx £140 this was a hotel to definitely avoid.

Stayed for one night as I was attending a birthday celebration in London. The location of the hotel was good, easily accessible by public transport and easy enough to find. The check in process was quick and friendly, which was a pleasant surprise as the reception area was very full. The room was quite small and the layout was not well planned. The in room television was in a recess at a 90 degree angle to the bed, so not the most comfortable position to watch. The desk/dressing table was also in this recess and was filled with the free standing mirror/ kettle and tray with tea and coffee. Although had I needed to use the desk I wouldn't have been able to as there was no light source in the recess other than the television. The room was perfectly clean, the bed was comfortable and the linen nice. The bathroom in the room was almost as large as the bedroom, it was perfectly clean with a nice shower and lovely shower gel/ shampoo/ hand wash. Overall for a single night I was more than happy with this hotel, but for a longer stay I would have found the room to small.

I stayed here for the second time and again I chose a superior room. To my surprise I ended up on the third floor down the hall through several doors. The room was old and did not at all look like the pictures on the app - I scrolled through all 50 pictures and not one was like the room on third floor. Further the heat did not function and it was exrtremely cold in the room. The next morning I told the reception about the problem and they said they would fix it before I came back the same evening. When i returned in the evening nothing was fixed, the room was still extremely cold. The next morning i told the reception again and they said it was because the heater did not function and I should have asked for a ventilator heater. I cannot recommend a hotel where they choose to rent out a room as superior where the heating does not work, further I cannot recommend a hotel where they make it appear as the guest problem that the heater does not work, i cannot recommend a hotel where they show pictures of rooms significantly above the standard of the room you get and finally I cannot recommend a hotel where they promise to solve a problem and they do not. What I can recommend is using another hotel when you go to London.

We booked for one night's stay through Booking.com. Unfortunately due to the severe weather ('the Beast from the East') in March 2018 our train from Manchester was cancelled, along with most of the other trains that afternoon / evening. The hotel failed to answer any of our calls, and did not respond to our email, when we tried to explain the situation. They then refused to provide any form of refund or recompense when Booking.com managed to contact them. Their lack of sympathy / empathy - and failure to even engage in any form of communication with a customer, means I would never recommend this place to any friends or family.

81-103 Euston Street London England

Hotel highlights

  • Walking distance to University College London and British Library
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Camden, TheWesley is within a 10-minute walk of popular sights such as University College London and British Library. This 80-room, 4-star guesthouse has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central London and also close to Big Ben and London Dungeon.


Dining

Enjoy a bite to eat at the guesthouse's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

TheWesley's 80 rooms are air-conditioned and provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and 32-inch flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.


Property features

Guests of TheWesley enjoy free WiFi in public areas, conference space, and free newspapers. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

72.0% of guests recommend this hotel

Total of 1864 reviews