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The Mandrake

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in London
VIP Access

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Photo gallery for The Mandrake

Terrace Room | Terrace/patio
Creator video
2 bars/lounges
Mandrake Suite | Living area | Flat-screen TV
Penthouse Suite | 1 bedroom, minibar, in-room safe, individually decorated

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
20-21 Newman Street, London, England, W1T 1PG
  • The British Museum
    ‪10 min walk‬
  • Leicester Square
    ‪11 min walk‬
  • Piccadilly Circus
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬
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Room options

View all photos for Salvia Suite

1 bedroom, minibar, in-room safe, individually decorated

Salvia Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Room

Mandrake Room | 1 bedroom, minibar, in-room safe, individually decorated

Mandrake Room

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Newman Room

Newman Room | 1 bedroom, minibar, in-room safe, individually decorated

Newman Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Room

View from room

Terrace Room

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | 1 bedroom, minibar, in-room safe, individually decorated

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Newman Suite

Newman Suite | 1 bedroom, minibar, in-room safe, individually decorated

Newman Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Gingko Suite

1 bedroom, minibar, in-room safe, individually decorated

Gingko Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Suite

Mandrake Suite | 1 bedroom, minibar, in-room safe, individually decorated

Mandrake Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Amanita Suite

1 bedroom, minibar, in-room safe, individually decorated

Amanita Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite | 1 bedroom, minibar, in-room safe, individually decorated

Terrace Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, The Mandrake is within a 5-minute walk of Tottenham Court Road and within 15 minutes of other popular attractions like Russell Square. This 5-star hotel has 34 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi. It's connected to a shopping center in central London, and also a short walk from Leicester Square and The British Museum.

What's nearby

  • Russell Square - 10 min walk - 0.6 miles
  • The British Museum - 10 min walk - 0.6 miles
  • Leicester Square - 11 min walk - 0.6 miles
  • Piccadilly Circus - 12 min walk - 0.7 miles
  • Trafalgar Square - 16 min walk - 0.9 miles

Getting around

  • Tottenham Court Road Station - 6 min walk
  • Goodge Street Underground Station - 6 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • ‪Said Dal 1923 - ‬2 min walk
  • ‪Circolo Popolare - ‬2 min walk
  • ‪Omotesando Koffee - ‬1 min walk
  • ‪Berners Tavern - ‬2 min walk
  • ‪Where the Pancakes Are - ‬2 min walk

About this property

The Mandrake

Luxury hotel with a full-service spa connected to a shopping center in London
Guests of The Mandrake enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for GBP 150 per vehicle one way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a library, free newspapers, and a terrace.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and laptop-compatible safes are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa, DAMU Wellness Sanctuary. Services include massages and body treatments. The spa is equipped with a mud bath. The spa is open daily.

Languages

Bulgarian, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 60 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 10 to 50 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Waeska Bar
  • Yopo Bar
  • Yopo Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 60.00 per accommodation, per stay
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 to 50.00 per person
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Offsite parking fee: GBP 60 per day (0.3 mi away)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mandrake Hotel London
Mandrake Hotel
Mandrake London
The Mandrake Hotel London
Mandrake
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

Is a free cancellation option available at The Mandrake?

The Mandrake provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of The Mandrake?

This hotel is situated in London City Centre within a 10-minute walk of Tottenham Court Road, Oxford Circus, and Regent Street. You'll also find Russell Square and Leicester Square less than a mile away.

Will I be able to park at The Mandrake?

No, there isn't parking at this hotel.

Is a spa located at The Mandrake?

DAMU Wellness Sanctuary is the hotel's spa and services include mud baths, massages, and body treatments.

Does The Mandrake have a casino at the property?

No, The Mandrake doesn't have a casino.

Is there an indoor pool at The Mandrake?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Mandrake?

This boutique hotel offers plenty of amenities for couples including 2 bars, a restaurant, and a full-service spa.

Are there hot tubs at The Mandrake?

No, there isn't a spa tub at this hotel.

Does The Mandrake have a restaurant that serves breakfast?

Yes, The Mandrake serves a cooked-to-order breakfast for a surcharge each morning at Yopo Restaurant.

Does The Mandrake allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Mandrake for a fee of GBP 60.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Mandrake?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Mandrake?

The closest major airport to The Mandrake is London City Airport (LCY), which is 9.5 mi away (22 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17.1 mi away (46-minute drive).

Are there rooms with balconies that I can book at The Mandrake?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or city views.

The Mandrake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 261 reviews
Rating 8 - Good. 41 out of 261 reviews
Rating 6 - Okay. 20 out of 261 reviews
Rating 4 - Poor. 12 out of 261 reviews
Rating 2 - Terrible. 16 out of 261 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, food and rooms. Noise level a bit high at night
Stayed 4 nights in Apr 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Martin

Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

oscar

Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Victoria

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
It turns into a nightclub at night (this was a Saturday). You cannot have a seat and get a quiet drink at your own hotel bar, you need to queue up behind drunk 20 year olds and deal with bartenders with bad attitudes.
Stayed 1 night in Nov 2024

10/10 Excellent

Florie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcela at the front desk was amazing. She was so friendly, understanding and very helpful. She made our stay perfect! Decor and the food at the restaurant was wonderful. Will definitely be back to stay. Such a unique hotel!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Josef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Thank you everyone for making us feel at home.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ericka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at The Mandrake in London was truly an unforgettable experience. From the moment I arrived, I felt as though I had stepped into a fantasy world. The hotel’s moody vibe perfectly complements its location in the trendy Fitzrovia area, creating a unique and immersive environment. The room was nothing short of luxurious, with high-end furnishings and a well-stocked minibar that made my stay even more comfortable. The en suite bathroom was a dream, featuring a rainfall shower head that added a touch of spa-like relaxation to my daily routine. The greenhouse terrace and central courtyard are absolute showstoppers, draped in hanging jasmine and passionflowers that infuse the space with a captivating fragrance. The rich textures, vibrant dark colors, and theatrical lighting throughout the hotel made every corner feel like a work of art. The amenities at The Mandrake are exceptional. The restaurant on site served exquisite dishes, and the bar was the perfect spot to unwind after a day of exploring the city. A special mention must go to the staff, who were nothing short of top tier. Their attention to detail and warm hospitality made my stay even more enjoyable. The Mandrake is not just a hotel; it's an experience. If you’re looking for a place that combines luxury, style, and a bit of the unexpected, I highly recommend staying here. I can't wait to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

May Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Allan

Stayed 1 night in Jul 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel, the decor is terrific and the staff very helpful. Sitting in the bar area there were so many people coming into the hotel and disappearing into various out of sight rooms, had no idea what was going on but it made it all the more intriguing..lighting is very ‘ambient’, tripped a couple of times in the corridors (I do wear glasses), got lost coming out of the lift on wrong floor, and took me several minutes to get the door to the room open with the strange key lock mechanism. Lovely Full-English breakfast. All in all, certainly a different kind of place to stay in central London and will probably stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Fantastic property in the centre of London, provides to sumptuous refuge from the busy streets, great accessibility to events and entertainment. Staff are attentive yet you are given privacy at the same time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Will

Stayed 2 nights in Jun 2024

6/10 Okay

Maria Alexandra

Disliked: Cleanliness
I had an early flight and had to miss breakfast despite paying for it. I wasn’t even offered a snack and no compensation at all in the price for the breakfast
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
c
Stayed 6 nights in Feb 2024

10/10 Excellent

Trisha, West Fargo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel- room was very comfortable and big for a London hotel
Stayed 1 night in Jan 2024

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