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The Leicester Square Collection

Property class: 3.5

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Photo gallery for The Leicester Square Collection

Exterior
Exterior
Room
View from room
Bathroom

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
5 Wardour Street, London, England, W1D 6PB
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪1 min walk‬
  • Place, Leicester Square
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪77 min drive‬

Room options

View all photos for Traditional Apartment, 1 Bedroom, Courtyard View

Room

Traditional Apartment, 1 Bedroom, Courtyard View

  • 450 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Studio

Room

Economy Studio

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio

A neatly made bed with white bedding and two patterned pillows, a bedside table with a lamp, and a small white shelf with baskets.

Basic Studio

  • 150 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Room

Apartment, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Apartment, 1 King Bed with Sofa bed, City View

Living area

Business Apartment, 1 King Bed with Sofa bed, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

London

Located in London City Centre, The Leicester Square Collection is next to popular attractions like Leicester Square and Piccadilly Circus. This 12-room, 3.5-star apartment building has in-room conveniences like kitchens, microwaves, and electric kettles.
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What's nearby

  • Theatreland - 1 min walk - 0.0 miles
  • London Trocadero - 1 min walk - 0.1 miles
  • Piccadilly Circus - 1 min walk - 0.1 miles
  • Shaftesbury Avenue - 1 min walk - 0.1 miles
  • Leicester Square - 2 min walk - 0.1 miles

Getting around

  • Piccadilly Circus Underground Station - 3 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 50 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬1 min walk
  • ‪Haidilao Hot Pot - ‬1 min walk
  • ‪Wong Kei - ‬1 min walk
  • ‪Layalina - ‬1 min walk
  • ‪Joy King Lau - ‬1 min walk

About this property

The Leicester Square Collection

The Leicester Square Collection features free WiFi in public areas, express check-out, and laundry facilities.
Each apartment features a kitchen and space to spread out with a separate bedroom. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and an ironing board. Limited housekeeping is available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib: GBP 15 per day

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Stovetop

Bedrooms

  • 1 bedroom
  • Premium bedding
  • Rollaway/extra bed: GBP 35 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities
  • Washer/dryer

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Built in 2016

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in fee: GBP 35 for check-in after 11 PM
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per day
  • Cribs/infant beds are available for GBP 15.0 per day

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 250.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee: GBP 35 for check-in after 11 PM
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Leicester Square Collection Apartment London
Leicester Square Collection Apartment
Leicester Square Collection London
Leicester Square Collection
The Leicester Square Collection London
The Leicester Square Collection Apartment
The Leicester Square Collection Apartment London

Frequently asked questions

What's there to do close to The Leicester Square Collection?

This apartment is situated in London City Centre, just steps from Leicester Square and Piccadilly Circus, and within a short walk of Trafalgar Square. You'll also find Oxford Street and The British Museum less than a mile away.

Is parking available on site at The Leicester Square Collection?

No, this apartment doesn't offer parking.

Does The Leicester Square Collection have a casino on the premises?

No, The Leicester Square Collection doesn't have a casino.

Will I find an indoor pool at The Leicester Square Collection?

No, there is no indoor pool at this apartment.

Is The Leicester Square Collection a good place to stay for couples?

Couples will appreciate amenities at this apartment, including premium bedding and a kitchen in each apartment and a city view in some.

Does The Leicester Square Collection have a hot tub?

No, there isn't a spa tub at this apartment.

Does The Leicester Square Collection have a restaurant with a breakfast menu?

No, The Leicester Square Collection doesn't have a restaurant that serves breakfast.

Will The Leicester Square Collection allow pets to stay for free?

No, pets aren't allowed at The Leicester Square Collection.

Does The Leicester Square Collection have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

How far is the airport from The Leicester Square Collection?

The closest major airport to The Leicester Square Collection is London City Airport (LCY), which is 10.2 mi away (50 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17 mi away (56-minute drive).

Are there rooms with balconies that I can book at The Leicester Square Collection?

Yes, some apartments at this apartment offer a balcony where guests can enjoy city and courtyard views.

The Leicester Square Collection Reviews

Reviews

5.6
Rating 10 - Excellent. 21 out of 193 reviews
Rating 8 - Good. 49 out of 193 reviews
Rating 6 - Okay. 37 out of 193 reviews
Rating 4 - Poor. 26 out of 193 reviews
Rating 2 - Terrible. 60 out of 193 reviews

6.0/10

Cleanliness

5.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Good practical base for the West End but terrible communication with manager

Great location in the heart of the West End. Not much natural light but out most of the time, so not a big deal. No basic store cupboard items, so if you want to self cater, bring everything - salt, teabags etc. Comfortable bed and sofa bed. As in the West End, some night life noise until around 1.00 a.m. so closed windows is best, but could be hot and stuffy in warm weather. Helpful and friendly reception staff. Booked 2 beds for 2 people but confirmation email said they would supply one bed for one person. Tried to email and message through HomeAway several times to sort this out but never received an answer. Had to phone HomeAway customer support to get a phone number to confirm bed arrangements and arrange a time to meet at their meeting point to gain access. Photos are representative as an example of the owner's properties - you don't know this until you have booked. Would go again now I know how to directly contact reception.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication

In the middle of the Theater District, but ...

At first blush, the space was clean and simple, and in a good location, as was advertised. As we "lived in it", we found that there were no forks, the stove and the hot plates did not work. There was mold and mildew in the shower, the tape in the corners of the bedroom windows did not hold out the noise and the air. The location was good, but it was very noisy until well past 1:00am. We ended up sleeping on the hide-a-bed to escape the street noise. Communication with management was not good until the day before we arrived. When we let them know about the mold and mildew, no response. We have stayed with VRBO many times, but this was the first time we were not happy with the apartment. I hope they are able to fix the above mentioned items before renting to anyone else.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Ne correspond pas à la chambre réservée... sal ... Lors de notre arrivée, on nous a donné une autre adresse d'une autre batiement un peu plus loin que celui réservé. Dessus
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my trip. Close to everything.

Great little one-bedroom flat. Perfectly located. Larger than expected. Great shower. Bed was ok. Couch was comfy. Located in soho/convent garden area. Close to the west end, Chinatown, casinos, restaurants, etc.
Stayed 4 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

No reserven no lo recomiendo

Las fotos mostradas no son lo que tienen en realidad los espacios muy diferentes y el estado el departamento en general, muy deteriorado, tienen un área dentro del departamento lleno de tríques o cosas viejas, la entrada es una calle de servicio de restaurantes hay basureros y no se siente seguridad
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Startet bra da vedkommende kom for å møte oss for å gi nøkkel. Senere på dagen så vi en mus inne i leiligheten. Ringte da ansvarlig og de sa at de
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Location is the only positive.

Positive: The location was great. Towels and extra bedding available. Negatives: After I booked, I wasn’t given contact info to the host so I could let them know when we would arrive so I had to call long distance to the phone number. Next, it was the most uncomfortable couch bed ever with rips and blood stains all over it. YUCK. Mildew smell throughout entire apt. No hot water in shower! We called to get it fixed and still no hot water in shower only in the sink. No mirror in bathroom which is hard for getting ready. It was also very loud at night so bring your ear plugs. Stains on carpet in bedroom. Also, very cramped for 4 adults to stay 2 nights.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Mere central beliggenhed findes vist ikke

Mere central beliggenhed findes vist ikke. Lejlighende var ren og pæn,men meget slidt og meget mørk. Vi boede på 1. sal og der var meget støj fra gaden
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and easy to meet up with the service provider
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
je ne comprends pas que l'adresse indiquer ne soit pas la bonne . Nous avons du attendre que l'on viennent nous chercher pour faire 250 m . Bizarre . appart bien situé .
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location was perfect. The communication prior to attuning was non existent that I was worried about the booking.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Centrally located easy to get around
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Skuffende opphold.

1: WiFi-nettet fungerte ikke selv om vi informerte flere av de ansatte om dette problemet. Dette var en del av tjenestene som vi hadde betalt for. 2: Store problemer å få til bagasjedropp på ankomstdagen etter mange telefoner til sentralbordet. Dessuten var det oppgitt feil telf.nr. Måtte ringe Hotels.com for å få oppgitt annet tlf.nr. 3:Manglende kjøkkenhåndklær/kluter på kjøkken 4: Flere av hyllene i kjøleskapet var ødelagt 5:Svært lav betjening av Resepsjonen i helgen.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful apartment

Great location
Stayed 5 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book

Service non exitent. No bedding linen. No wardrobe. Shower catastrophic. No elevator.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s what you would expect for a budget stay in a great location. Not disappointed at all.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Fantastisk belig.hed. Meget støj. Mangler utensil.

Fantastisk beliggenhed.-Tæt på supermarked.- Manglede blot fornødenheder, som kunne hæve tilfredsheden betydeligt, såsom: en elkedel- hårtørrer- flere gryder af varierede størrelser- mere bestik heriblandt en ostehøvl og en saks ,-en topmadras til sovesofaen eller gerne en større sovesofa.( måske en musefælde😏) - meget hjælpsomt og venligt personale . Rigelig støj i soveværelset. —Vil gerne tilbage dertil.
Stayed 5 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com Complaint

Do not stay here at all cost. Our booking was for three nights. The only positive is the property location, in the middle of everything if you want that. Otherwise no front desk and property management is not responsive. First it took a few attempts to get a hold of some to collect our key, 2nd no A/C, it was broken (In August), 3rd, no running water. Could not reach property management, finally they showed up and said we will return. Never returned. Lastly, Hotels.com only helped by offering a 28% voucher. I argued I did not receive the service I ordered. Hotels.com claimed they didn't get refunded so I couldn't get refunded. The fact is I ordered through Hotels.com and Hotels.com should make this right. I have attempted to escalate this with no response. I'm not surprised. Try finding a number or department to submit a complaint to Hotels.com or Expedia.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location in the Soho district of London.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness
OK in terms of bed bathroom and kitchen which I didn’t use
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run the other direction!!!!!!

I was a rodeo cowboy for 15 years and stayed in some pretty marginal places during my career but nothing prepared me for this. Mold on the ceilings, just plain dirty, ripped and torn furniture, super sketchy alley way location, noisy hot water heater, and a just plain dive property. Don’t trust the photos! The host was nice to us but the property was definitely misrepresented in the photos. It’s next to a disco so don’t plan on sleeping. Super disappointed... Shame on hotels.com for listing this hole. The mattress bedding was so stained sleeping in my clothes was my only option.
Bathroom mold
Bathroom mold
Kitchen chairs
Our couch and sofa bed
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The kitchen is a little equipped for 4 persons. Only 1 knife, only 4 glasses, any coup
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location was great. Just outside Piccadilly Circus and in the heart of Soho. Great walkable spots for dinner and drinks. Safe and clean.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUNCA SE HOSPEDEN AQUI

Asquerosos, no es lo que dicen, no había agua para bañarse,,alfombras vomitadas, cama inservible, sin aire, sin ventilador, luz supermala, sin elevador como lo indica, cero que ver con las fotos. NADA RECOMENDABLE, No lo recomiendo en lo absoluto
Stayed 4 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Leicester Square Collection, London

I had to change my dates, the only room that was available was a smaller room. The hotel would not refund me the difference. On top of the that the pictures that are posted is not what the room looks like. There was stained and broken furniture. You had to go down an ally to get to the front door. Seemed very shady I should have read reviews from this hotel a little more, because they seem to owe other guest refunds and they don’t return calls. They are a total scam!!!
Stayed 2 nights in Jul 2019