The House of Toby3.0 out of 5.0
Recent guest reviews
I always try to read the "terrible" reviews before I book a place, and so many of the ones I read related to the breakfast. Free breakfast is handy with a budget-friendly hotel, but when there's a dozen places offering a serviceable self-serve breakfast for pocket change, I don't get the problem. Toast, pastries, cold cuts, fruits, cereals, drinks... The primary item that sold me on this specific hotel was it's convenience to St. Pancras, and the decent images of the property. Imagine my surprise when I had a basement room that actually looked like the pictures. I even had one of the "indifferent anthropomorphic cat lady" pictures on my wall that feature in images on Tripadvisor. When I book a room like this, I'm typically traveling alone and not planning to spend any time in the room - it's solely a place to keep my luggage and sleep. The only thing that keeps this from being a five-star review is that house-keeping didn't pay attention to the "DO NOT DISTURB" sign on the door, and walked in without so much as a knock. The one time I don't throw the deadbolt.
I booked this hotel through my work as I was on a course for the week. Unfortunately instead of booking 5 nights only 4 were booked and I went off for my day oblivious to the error. On my return that evening the gentleman on reception was very helpful and understanding despite the hassle that I had caused him that day. I felt he genuinely cared as he asked me had I somewhere to stay - fortunately I had a friend who could help out. The staff throughout my stay were always friendly and especially at breakfast in the morning which had a great selection for a continental style. My room, although small was clean, comfortable and had everything in it to make my stay very enjoyable. I had reading and assignments to complete for my course each evening and the room was conducive to this. The location is superb - 6 minutes from Kings Cross. I would stay in House of Toby again and I will be recommending this hotel to others travellling to London. Thank you House of Toby staff.
Location was fantastic. The guy working reception was very friendly and helpful. They made our stay great. The hotel quality is above that of comparable hotels in this price range. Would definitely recommend
I spent one night here because of its proximity to St Pancras, as I was catching an early Eurostar to Amsterdam & because it had mostly good reviews & the price was very reasonable. I had requested my usual - a quiet room & was given one on the 3rd floor, but facing the street. There was no lift & I was pretty tired, after hauling my luggage up all those stairs. To be fair, one of the staff did offer to take it up for me, but I was over-confident about my fitness. The room was small, as to be expected in London & the layout was impractical. There were very few plugs & the ones that were there had nowhere to put your phone or electric toothbrush once they were plugged in. I also had to keep my case on the other side of my (fortunately double) bed, for lack of space. A few hooks on the bathroom door & in the bedroom would have been useful. There was a nasty, lingering smell in the bathroom, which I reported to a member of staff when I checked out. It's not all negative, though. The shower cubicle was a good size & there was great water pressure. My bed & pillows were very comfortable & I slept well. Breakfast was included in the price, but I left too early to have any. The staff did kindly offer me something to take with me, but I declined. I must say that all of the staff were friendly, efficient & helpful.
What a lovely handy hotel, we stayed 2 nights right near King's Cross Station.. On arrival we were greeted by a guy who had the biggest smile and pleasant nature which was a great start.. Our room was small but very cosy and modern, we will return.
House of Toby is located just a 5-minute walk from Kings Cross Station and St. Pancras Underground, with many restaurants and pubs in the area. I cannot say enough about the friendliness and helpfulness of the staff. They gave us a map as soon as we checked in and cheerfully printed attraction tickets and a boarding pass for us on several occasions. Breakfast was very nice with croissants, rolls, pastries, cheese, ham, cereals, juice, tea, coffee and fruit available, plus toast made fresh if desired. The bed was very comfortable, the TV had a nice selection of channels, and the water pressure in the shower was good, with both a rainfall-style large fixed showerhead and a hand-held flexible showerhead. The bathroom, which is tiny, would be improved by the addition of a towel rack. There is only a single hook on the wall which doesn't provide adequate space for two persons' towels. The small wardrobe only had 4 or 5 hangers in it (and a single drawer below), which required us to drape some of our clothes over the chair. There was no iron in the room but there would barely have been room to set up an ironing board. Infirm or very obese people would have difficulties here as the rooms are almost all upstairs and there is no elevator, and the amount of space in the room and the bathroom resembles an economy stateroom on a cruise ship. However, we felt the room had a cosy feel to it, and we were very pleased with our stay. There's often a lot of traffic in the street outside, but we weren't really bothered by the noise. All in all, we greatly enjoyed our 4-night stay, and the location was fine for all our sightseeing in London, as everything was easily accessed via the Underground. I definitely do NOT recommend staying here if you have a car. We didn't so that was fine, but traffic in the area was very heavy most of the time. I don't know whether the hotel even has a parking lot.
Only stayed one night as we were going to a gig.Hotel had all we needed clean,pretty new,great shower(😃)comfortable bed.A few house keeping issues need addressing which would put it up to a 5 star,loose fittings etc but nothing major.Less than ten mins easy walk from king cross.
I made a reservation at The House of Toby for a trip I booked from Paris to London. Unfortunately, French civil servants went on strike causing the Eurostar to cancel trains the day of my trip. I called the hotel to ask to change the date of my reservation and they refused. I asked for a refund, which they also refused. I explained the unique circumstances. (Eurostar does not normally offer refunds but was going against their own policy given what was going on.) The staff remained unmoved. In the end, I was forced to pay for the stay and I didn't make it to London. The staff's inflexibility and unfriendliness were very unhelpful in an already stressful situation. I would not recommend booking here.
Rooms are new refurbished but there is no shoehorn, no glad to drink from, no desk and my room had a strong sewage smell for all 16 hours I was there. The breakfast is very basic but the service is super and always with a smile.
Stayed for one night in a triple room with my wife and son during a brief visit to the capital. The hotel is within a 10 minute walk of Kings Cross station which was perfect for us rail travellers. We dropped our luggage off late morning as rooms are not available before 13.00 but were provided with ice water and had use of the washrooms. We checked in later in the day. Our triple room had a generous double bed and full size single which were very comfortable. The rooms are small but have everything you could want for a one or couple of nights stay. Immaculately clean, nice modern decor, flat screen TV and tea/coffee making facilities. The bathroom was excellent with a rainfall shower and nice toiletries. We were surprised to find that a continental breakfast was provided on the following morning which was very welcome. Special thanks to Molik on reception. What a smashing chap. Extremely friendly yet professional at all time. Overall a really good experience and will certainly be staying there again.
- Walking distance to British Library
- Free WiFi in rooms and public areas
- Concierge services
- 24-hour front desk
Located in London City Centre within a short walk of British Library, The House of Toby is within a mile (2 km) of other popular sights such as Russell Square. The 24 rooms at this 3-star hotel include coffee makers, flat-screen TVs, and pillowtop beds.
Guests can expect to find free WiFi and 32-inch a flat-screen TV with satellite channels. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a coffee maker, a safe, and a phone.
At The House of Toby, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 178 reviews