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Ten Manchester Street

4.0 out of 5.0

Recent guest reviews

Room is very small, but clean, tidy and comfortable. Location is great, right next to bus lines heading to Oxford and Picadilly Circles and close to Baker tube station

I paid extra for a larger room here and good thing too, because even that had only a couple of feet of room around the bed. The staff were very eager to please, but the whole 3% discretionary service charge made it feel icky. Overall, a fine enough stay, but not enough to make me loyal. Location in Marylebone very convenient, though.

This hotel is attractive with a friendly staff but has a number of problems. There is poor communication on check-in. The thermostat in the room appears to let you set temperature and fan speed but no one tells you the controls are central and what you set is irrelevant . On arrival you are informed of a. 3% discretionary service charge which requires you to modify or cancel it at the busy time of check-outor it goes through. In the room the bathroom door is slightly frosted glass and in the bathroom is a huge window which can not be completely shaded. This means that bright light from the lights outside light up the room all night and if anyone uses the bathroom at night the room is completely illuminated. The bar on the closet for hangers is set too low to hang pants.we had no WiFi in our room just in the hall outside. This could be a wonderful hotel with better design and communication.

Very nice hotel, in a quiet neighborhood. Several great restaurants within a few blocks. The staff was friendly and accommodating. The room was compact, but comfortable. Would definitely try it again.

This small hotel is well located in trendy the Marylebone district, within easy walking distance of dozens of restaurants, only ten minutes’ walk to shopping on Oxford street, and a short taxi ride to the British Museum or the Theatre district. As others have noted, however, some of the rooms are very small, so ask in advance for one of the larger ones in the class that you book. In winter, the rooms can also be cold. In that case, ask the concierge to bring you one of their portable radiators. Finally, beware that added to your bill will be a ‘Discretionary Service Charge’ for the staff for every day of your stay, something we’ve never seen before and which seems to fly in the face of the idea that you tip according to who provides you with service and the quality of that service. You can, of course, ask for these charges to be taken off the bill and give tips in cash to those whom you prefer. Or, if the hotel really wants to operate with the daily service charge for the staff, they should up the nightly rate accordingly and state that all service (excluding the restaurant) is included.

good location, very clean, very friendly and polite staff. I highly recommend this hotel

This hotel was located in a part of London that had many cafes and restaurants. It was also close to many of the attractions so taking the metro can be optional. The staff was very nice and friendly. What my wife and I really liked about this hotel was that it was located a little away from the main tourist areas so you don't have to deal with all the traffic.

We were extremely happy with this hotel, especially with the attentive and dedicated staff. We enthusiastically recommend, especially to those who will rely on advice in taking advantage of London.

This is a wonderful hotel with a perfect location. The room was clean and well appointed. The staff was friendly and went out of their way to accomadate any request. My only complaint would be with the size of the room but small hotel rooms are a problem that is common in most European hotels.

This hotel was perfect for our 3 day stay in London. It is small and spotless with a very friendly and helpful staff and a great location. Rooms are spacious and very comfortable. We highly recommend it.

This is a modern minimalist hotel. The staff were friendly and helpful. The bedroom was clean and nice. All the bathrooms had unenclosed showers so the whole floor flooded when used. Sr mgt was not available anytime during my 3 days, but other guests had the same issues.

The hotel and location were wonderful for the price. Unfortunately, the wetaher did not cooperate. Aside from a few minor items that just need some extra attention, this botique hotel met our expectations and needs. The free Wi-Fi is a grat touch, since most other hotels charge extra. Unfortunately, we did not dine in-house at the hotel; therefore unable to comment on their dining experience. The surrounding area offers a vast assortment of shops and dining experiences to enjoy and to cater to almost anyones needs. A friendly neighborhood atmosphere, you do not feel like you are caught up in a tourist trap. Transportation is easily accessible and convenient to use. Be cautious of a 3% charge for gratuities, that will/can be added to your bill at checkout if you are not aware or did not use any of their services. I would and will definetly recommend and return to TEN Manchester Street Hotel. Keep up the good work and stay alert and keep your attention to the small details - and more positive impression at the fron desk. Overall it was an enjoyable stay - looking forward to a repeat stay.

Nice, clean, quiet hotel in Marylebone area of London. Near Baker Street tube stop and very close ot Regents Park. Easy walk to Oxford Street shopping. This is a lovely place. Any of the reviews that complained about this hotel are highly suspect. I'm as tough as they come and this place exceeded expectations. Only one issue - bathroom doors are frosted glass. A little freaky for some. Hot water in the shower sometimes absent.

The Hotel was clean & new. The staff super friendly & attentive. My room was a little on the same size for myself. But, I pretty much just slept there and changed clothes. It was quiet and close to Baker Tube or down to Oxford Street for shopping. Room had flat screen and DVD player - useful for all region DVD's

This is a small hotel located in a quiet, upscale, mixed residential/business neighborhood. It is immaculate. White glove, and the staff is extremely friendly. All requests were handled with enthusiasm. This included advice on where to go, and how to get there. The only negative is the size of the room. Otherwise, we found it ideal. The location is great, halfway between Regent's Park and Hyde Park. A short walk to Bond Street (shopping). Tube stops there, and nearby at Baker Street. Also, there is a pub a few feet away.

I must say that the hotel itself and the staff were great. However, when you travel for business and rely on (look forward to) being able to eat well at your hotel, food quality becomes a very important factor. The food here was generally cold, (either) tasteless or overly-salty, lacked dressing, coffee was delivered luke-wam, numerous times. Sorry guys, but you MUST rectify this. The restaurant looks and feels great, but was always empty. No surprise. A new chef, and all will be rectified. Other than that, a great affordable luxury hotel in London... that part IS a rarity. Then again, the food is not in-expenseive, especially for what it is. So that all adds up.

10 Manchester Street London England

Hotel highlights

  • Walking distance to Selfridges and Madame Tussaud's Wax Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Marylebone, Ten Manchester Street is within a 10-minute walk of popular sights such as Selfridges and Madame Tussaud's Wax Museum. This 44-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central London and also a short walk from Royal Academy of Music and Marble Arch.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.


Rooms

Ten Manchester Street's 44 soundproofed rooms provide minibars, coffee makers, and free newspapers. 32-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free local calls, free bottled water, and safes.


Property features

Ten Manchester Street features free WiFi in public areas, coffee in a common area, and express check-out. Self parking is offered for GBP 41 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include free newspapers and a terrace.

Room options

Room (Courtyard)

King 1 | Sleeps 2

Deluxe Double Room

Full 1 | Sleeps 2

Grand Suite

King 1 | Sleeps 2

Junior Suite

King 1 | Sleeps 2

Guest reviews for Ten Manchester Street

Business (3) Couples (6) Family (5) Other (2)
4

great value, great location

BusinessTravelers

Room is very small, but clean, tidy and comfortable. Location is great, right next to bus lines heading to Oxford and Picadilly Circles and close to Baker tube station

By on Oct 2, 2014

3

tiny rooms, staff too eager for their 3% 'discretionary'

Families

I paid extra for a larger room here and good thing too, because even that had only a couple of feet of room around the bed. The staff were very eager to please, but the whole 3% discretionary service charge made it feel icky. Overall, a fine enough stay, but not enough to make me loyal. Location in Marylebone very convenient, though.

By on Sep 24, 2014

4

not quite a luxury hotel

Couples

This hotel is attractive with a friendly staff but has a number of problems. There is poor communication on check-in. The thermostat in the room appears to let you set temperature and fan speed but no one tells you the controls are central and what you set is irrelevant . On arrival you are informed of a. 3% discretionary service charge which requires you to modify or cancel it at the busy time of check-outor it goes through. In the room the bathroom door is slightly frosted glass and in the bathroom is a huge window which can not be completely shaded. This means that bright light from the lights outside light up the room all night and if anyone uses the bathroom at night the room is completely illuminated. The bar on the closet for hangers is set too low to hang pants.we had no WiFi in our room just in the hall outside. This could be a wonderful hotel with better design and communication.

By on Aug 10, 2014

4

lovely hotel, close to buses and tube station

Singles

Very nice hotel, in a quiet neighborhood. Several great restaurants within a few blocks. The staff was friendly and accommodating. The room was compact, but comfortable. Would definitely try it again.

By on Jul 7, 2014

3

good location

Couples

This small hotel is well located in trendy the Marylebone district, within easy walking distance of dozens of restaurants, only ten minutes’ walk to shopping on Oxford street, and a short taxi ride to the British Museum or the Theatre district. As others have noted, however, some of the rooms are very small, so ask in advance for one of the larger ones in the class that you book. In winter, the rooms can also be cold. In that case, ask the concierge to bring you one of their portable radiators. Finally, beware that added to your bill will be a ‘Discretionary Service Charge’ for the staff for every day of your stay, something we’ve never seen before and which seems to fly in the face of the idea that you tip according to who provides you with service and the quality of that service. You can, of course, ask for these charges to be taken off the bill and give tips in cash to those whom you prefer. Or, if the hotel really wants to operate with the daily service charge for the staff, they should up the nightly rate accordingly and state that all service (excluding the restaurant) is included.

By on Jan 23, 2014

5

very nice hotel

Families

good location, very clean, very friendly and polite staff. I highly recommend this hotel

By on Jul 6, 2013

4

great location to see london

Families

This hotel was located in a part of London that had many cafes and restaurants. It was also close to many of the attractions so taking the metro can be optional. The staff was very nice and friendly. What my wife and I really liked about this hotel was that it was located a little away from the main tourist areas so you don't have to deal with all the traffic.

By on Jun 12, 2013

5

great hotel, exceptional service

Couples

We were extremely happy with this hotel, especially with the attentive and dedicated staff. We enthusiastically recommend, especially to those who will rely on advice in taking advantage of London.

By on Sep 11, 2012

5

a hidden gem

Couples

This is a wonderful hotel with a perfect location. The room was clean and well appointed. The staff was friendly and went out of their way to accomadate any request. My only complaint would be with the size of the room but small hotel rooms are a problem that is common in most European hotels.

By on Aug 29, 2012

5

highly recommended

Couples

This hotel was perfect for our 3 day stay in London. It is small and spotless with a very friendly and helpful staff and a great location. Rooms are spacious and very comfortable. We highly recommend it.

By on Jan 6, 2011