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St Giles London - A St Giles Hotel

3.0 out of 5.0

St Giles London - A St Giles Hotel

3.0 out of 5.0

Recent guest reviews

GOOD: Location great! Close by theaters, British Museum, and subway station. BAD: Rooms are small and dated

I liked the location. Right in the middle of everything and close to all transportation. Breakfast at VQ was always excellent. The bar Hudsons House had great bartenders and housekeeping always left me a few extra towels. I can't wait to come back!

Older property but they have done a lot to update the rooms. Room was small but efficient. Great water pressure and hot water in the shower. Three restaurants at the hotel. Several more within 100 yards. The tube station is a two minute walk. Very convenient. Everyone that we encountered at the hotel was wonderful.

I enjoyed the proximity to oxford street shopping.

Cold rooms, shabby. Leaky shower. Sink doesn’t drain.

Great location. Facilities Are ok. Strong chemical smell in arrival, opened window to air out. Staff courteous. Halls could be cleaner

Great location and comfortable room. Most staff have English as second language so some communications were unclear or strained... no real problem just need to write things our or repeat. recommend this hotel for any stay in London... will return.

good economy hotel (one window) in location next to Bedford Square

The only bad thing is breakfast. One of the worst during our euro trip. But location is excellent.

Inexpensive as far as London goes,the concierge was amazing, really friendly guys and even got us a private Mercedes to Heathrow for 55 bucks,which isn't bad,a taxi would have been a lot more. The hotel itself is dated and it is not a fancy hotel.The rooms are very small but clean and it's okay for a night or two,BUT,its in a great,safe neighborhood,has a 24 hr restaurant and a nice bar for drinks,the surrounding streets have plenty of places to dine and covent garden, soho and Leicester Sq is a very short walk away....I would definitely stay there again...great place to have fun and then crash for the night.

Stayed at this hotel briefly so that I can be close to London's attractions while making an overnight connection for my flight. The location is sort of convenient, being only a few minutes from the British museum and 15 minutes from Trafalgar Square (and Big Ben/Westminster Abbey is another 15 minutes from there). The room was really small, and lacks air conditioning, so you would need to keep the window open. The lobby does have air conditioning, so we heard the sound of that machine through the open window. The toilet tank apparently takes a long time to fill up after each flush, so it pretty much can flush once every 30 minutes. Something to think about if you're not staying by yourself. There are restaurants and a casino that are part of the hotel, but we didn't visit either. It's an alright hotel, but I probably would go somewhere else next time.

Hand wash basin actually inside the shower cubical and blocked, so when you shower it filled up. The room was generally clean and comfortable. The free breakfast was not great - the cheapest possible items - plastic cheese, tinned fruit, watery juice and croissants were more like bread than a pastry product, and the toast would best be described as scorched bread

good location and noce hotel, room can be better, near oxford street and the soho

Great location, near the Tottenham Court Road tube station, restaurants, bars, entertainment and shopping. The hallways and rooms are very basic, certainly no frills and no air conditioning. We managed with the window open and fans the hotel provided only because the outside temperature was in mid 50's. Elevators were old and slow. The British museum was just blocks away.

Nice hotel staff very friendly and helpful,the stairs a little odd .

The rooms are painfully tiny, warn and smelly. They claim to have free wifi that is really only available in the lobby not in the rooms. I paid extra to get the boosted wifi which turned out to be just a scam, they took my money and did not provide a code. The location is the only redeeming quality.

Location was great and, since we only had 3 nights, being able to walk everywhere and not lose time with transports was great! Room was small but clean, shower didn't work properly. Worse part was loud noise coming from the street, although we were in a high 3rd floor, but with some ear plugs the location is definitely worth it!

If a central West End BUDGET location, is all you're looking for, this hotel is perfect. But, if you are prefer comfort and quiet, look elsewhere. I happened to be there during a September heat wave and there was no AC and the room felt like a tiny little sweat box, even with the portable fan that was provided. The bed tilted to one side and swayed in the middle (they replaced the mattress, but still swayed in the middle). I found a bug on my towel. The decor is old and worn, and the rooms are itty bitty. The doors to the rooms automatically slam shut which means constant noise in the AM when people are leaving and the maid staff is busy, and being jolted awake at night when people come in late. There is very loud construction going on across the street to the north. I asked if I could pay to upgrade to a room with AC and was told they were fully booked. Then the front desk person looked at the computer and said 'wait, let me ask the manager', went into the back room and came back and said 'no, we're fully booked'. But why did she ask unless there was something there? Why wouldn't the manager let me pay for a better room? I ended up switching hotels because it was that uncomfortable. Expedia was great in getting me a refund on the nights I didn't stay!

Location location location Great value for the location

We have changed the reservation from standard to deluxe room just because the deluxe includes Air conditioning { about 25$ difference per day). Unfortunately, the Air condition was out of order, and when we complained, they claimed that the Air condition is only an option, despite it was in the form.

Bedford Avenue London England

Hotel highlights

  • Walking distance to Oxford Street and The British Museum
  • Onsite dining
  • Indoor pool
  • Health club

Located in London City Centre, St Giles London - A St Giles Hotel is adjacent to Oxford Street and within a 5-minute walk of other popular sights like The British Museum. This 670-room, 3-star hotel has conveniences like an indoor pool, a health club, and a conference center.


Dining

Enjoy dining at Sage & Chilli, one of 4 onsite restaurants. At the end of the day, the bar/lounge is a great place to grab a drink. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.


Rooms

Guests can enjoy a flat-screen TV and stay connected with WiFi. Other standard amenities include a coffee maker, a safe, and a desk.


Property features

At St Giles London - A St Giles Hotel, guests enjoy features like an indoor pool, a health club, and WiFi in public areas. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. This hotel also has a conference center.

Room options

Classic Single Room

Twin 1 | Sleeps 1

Classic Twin Room

Twin 2 | Sleeps 2

Executive Double Room

Full 1 | Sleeps 2

Double Room (City)

Full 1 | Sleeps 2

Guest reviews for St Giles London - A St Giles Hotel

Everyone (20) Couples (3) Friends (1) Other (4)
4
Partner Couples

GOOD: Location great! Close by theaters, British Museum, and subway station. BAD: Rooms are small and dated

By on May 18, 2019

Review comment responded on May 20, 2019

Dear Guest, Thank you so much for taking the time to review us, we are happy to know that you have found our location convenient for your stay. Your feedback has been shared with our management as part of our ongoing commitment to improve. Kind Regards, St Giles London Team

5
Everyone

I liked the location. Right in the middle of everything and close to all transportation. Breakfast at VQ was always excellent. The bar Hudsons House had great bartenders and housekeeping always left me a few extra towels. I can't wait to come back!

By on May 15, 2019

Review comment responded on May 16, 2019

Dear Guest, Thank you so much for taking the time to review us. We are delighted to hear that you enjoyed your recent stay with us and we look forward to welcome you back again in the future! Kind Regards, St Giles London Team

4
Partner Couples

Older property but they have done a lot to update the rooms. Room was small but efficient. Great water pressure and hot water in the shower. Three restaurants at the hotel. Several more within 100 yards. The tube station is a two minute walk. Very convenient. Everyone that we encountered at the hotel was wonderful.

By , from Shallotte, NC on May 9, 2019

Review comment responded on May 10, 2019

Dear Carson, Thank you for your feedback and so kind words about our team! We are happy to know that you have enjoyed your stay. We hope to welcome you again. Warm Regards, St Giles London Team

4
Everyone

I enjoyed the proximity to oxford street shopping.

By on Apr 22, 2019

Review comment responded on Apr 24, 2019

Dear Guest, Thank you for your feedback. We are pleased to learn that you found our location practical for your visit to London. We look forward to welcoming you again. Kind Regards, St Giles London

3
Business Business Travelers

Cold rooms, shabby. Leaky shower. Sink doesn’t drain.

By on Feb 14, 2019

Review comment responded on Feb 14, 2019

Dear Guest Thanks for your feedback and we apologise for any inconvenience during your stay. We still hope that you will give us another chance to welcome you. Kind regards

3
Everyone

Great location. Facilities Are ok. Strong chemical smell in arrival, opened window to air out. Staff courteous. Halls could be cleaner

By on Dec 28, 2018

Review comment responded on Dec 28, 2018

Dear Sarah, Thank you for your feedback. We are delighted to hear that you enjoyed your recent stay with us and we hope to get the chance to welcome you back again in the future! Kind Regards St Giles London Team

4
Everyone

Great location and comfortable room. Most staff have English as second language so some communications were unclear or strained... no real problem just need to write things our or repeat. recommend this hotel for any stay in London... will return.

By on Dec 24, 2018

Review comment responded on Dec 24, 2018

Dear Sherry, Thank you for your feedback. We are delighted to hear that you enjoyed your recent stay with us and we hope to get the chance to welcome you back again in the future! Kind Regards St Giles London Team

4
Everyone

good economy hotel (one window) in location next to Bedford Square

By , from New York on Sep 26, 2018

Review comment responded on Sep 27, 2018

Dear Deansy, Thank you for your feedback. We are delighted to hear that you enjoyed your recent stay with us and we hope to get the chance to welcome you back again in the future! Kind Regards St Giles London Team

4
Everyone

The only bad thing is breakfast. One of the worst during our euro trip. But location is excellent.

By , from Myrtle Beach on Sep 3, 2018

Review comment responded on Sep 3, 2018

Dear Amy Thank you for your feedback. We are delighted to hear that you found the location of our hotel ideal for the purpose of your visit. We will pass your other comments onto management in an effort to improve where possible and we hope to get the chance to welcome you back again in the future! Kind Regards St Giles London Team

4

close to covent grdns /soho/leicester sq

Everyone

Inexpensive as far as London goes,the concierge was amazing, really friendly guys and even got us a private Mercedes to Heathrow for 55 bucks,which isn't bad,a taxi would have been a lot more. The hotel itself is dated and it is not a fancy hotel.The rooms are very small but clean and it's okay for a night or two,BUT,its in a great,safe neighborhood,has a 24 hr restaurant and a nice bar for drinks,the surrounding streets have plenty of places to dine and covent garden, soho and Leicester Sq is a very short walk away....I would definitely stay there again...great place to have fun and then crash for the night.

By , from Mass on Aug 25, 2018

Review comment responded on Aug 28, 2018

Dear Trish, Thank you for your feedback. We are delighted to hear that you enjoyed your recent stay with us and we hope to get the chance to welcome you back again in the future! Kind Regards St Giles London Team

St Giles London - A St Giles Hotel

Bedford Avenue, London, England WC1B 3GH