Somerset Hotel3.0 out of 5.0
Recent guest reviews
The hotel was just ok. It's close to the train station, but rooms are really small and the bathroom wasn't the cleaness in the world.
I have traveled often and never until now given a hotel a bad review. We loved the location of the hotel, and at first the staff were very helpful and friendly but as we spent time in our room we realized that the plumbing was inadequate. Not only did the toilet sound like a lawn mower but it rarely actually worked. We also had no hot water during our 3 day stay. The staff said there was someone available 24 hours a day, but when we tried to find them to report our problems we could never contact anyone. We ended up feeling very stuck. I would definitely be weary of spending your money here.
After reading the previous reviews we were abit worried and almost cancelled. After our stay we are glad we didnt The room was a large sized quad and looked clean and fresh. The staff where well informed and helped us with directions, maps and reccomendations A basic breakfast was included in the price which was a bonus. We will be returning and staying again for christmas
After reading some reviews I was a bit concerned before arriving. Now that I have stayed I was glad I didnt cancel. The room was a good size for a city hotel. No tea and coffee facilities in the rooms but these were available in the dining room all day Staff well informed, very polite and helpful during my stay and a basic breakfast was included in the price. Will use this hotel again
Reviews from Trip Advisor
37% of guests recommend this hotelTotal of 214 reviews