Somerset Hotel3.0 out of 5.0
Recent guest reviews
Unclean - makes it so uncomfortable. Gross bedding - duvets were really old and stained/discoloured. No mattress protectors. No tea/coffee or kettle even. No breakfast No wifi You get your daily exercise with the amount of stairs you have to climb
Pictures are very misleading. Reception area in middle of refurbishment. Fireplace ripped out, bit of wooden flooring missing, painting required. Room was decorated a little haphazardly with paint drips visible here and there. Bathroom pokey with very narrow access to toilet. Bath has seen better days. The only thing going for it is it's cheap and location is good.
I booked this through Booking.com for 3 nights and the pictures on the site showed a completely different room. These pictures which are included are of what greeted me when I checked in. The receptionist is rude and blatantly lying to our faces, saying the hotel has no control over what goes to their Booking.com profile. After speaking with two Booking.com reps, it was confirmed that each establishment uploads photos and manages their profile. This place is ridiculous and overpriced for the rubbish you would be getting. Please avoid!!
This is London! Paying 45 quid for a room then I know it's going to be basic! As we were going to the Royal Haymarket Theatre, we knew we need a place to sleep before our coach the next day. The guy who served us was friendly and straight to the point, the room was basic but had an ensuite which is a step.up from other hotels. You're literally around the corner from the tube station or.if you fancy a nice walk, you're 40 minutes from Victoria Coach station. The rooms (hotel in general) is a working progress but again. Had everything we need for a cheap stay in London.
Contrary to information, there is no accessible room (no ground floor) and I was given 3rd floor despite asking for accessible. They changed it to a floor down and tiny room. Breakfast was - if you decided you wanted some - via some kind of agreement with a neighbouring place as renos were going on in the dining area of the hotel (this was not indicated on booking). Bathroom door didn't close. Run down place. Location good for access to London and the hospital where I was going. No one at reception when I arrived.
This room cost 45 pounds for two for the night. Therefore my expectations were not high. If you're paying so little for a hotel room in London then you can't expect much. It was ideal for what we wanted. We needed somewhere to stay just for the night. Close to the tube to get the ten minutes to Piccadilly circus where the Play was. The room was an adequate size for the night. The view horrific onto a tip site on the roof but night time who cares! It was okay in cleanliness. The tv worked great. The bathroom was small bit again for the two of us it was adequate. The bathroom was a disgrace but fortunately we didn't need to use the facilities. The management photos make the hotel look nicer than what it is. It's a 2 star hotel at the most. But for the price my sister and I can't really complain to be honest!
We booked this hotel for a family weekend trip to London location great , but Hotel was a disaster we walked in it was a building site paper off the walls rubbish just left on stairs and landings the wooden floor in reception was a trip hazzard. The man on reception could not speak much english and could not understand our concerns the rooms were a disgrace dirty bathrooms stained toilets mouldy shower curtains. Curtains that did not fit the windows .No tea coffee in rooms no breakfast or dining room .Please avoid
Ok, maybe it would be best to start with the positives: * great location * friendly staff * comfortable & warm bed Other than that, there isn’t much I can say to recommend this hotel. It’s in the middle of a refurbishment, which is reflected in the price for the room; £35 for a single room for one night. I don’t think the work has progressed any further than the lobbed. The rooms are in dire need of some TLC, lick of paint, a deep clean & new fixtures/ furniture. Overall is was a comfortable, convenient stay, although the rooms need some work. I wouldn’t be in a hurry to stay here again, however at the price, for an impromptu night stay in London, I’m certainly not complaining.
Friendly staff, just ring the bell and they'll always be around Comfortable, safe room with key card access Great location, just a 3 minute walk from Baker Street underground, with access from there to the rest of the London A few aesthetic improvements could be made as they have unfinished paint/wallpaper during their renovations, however this did not at all affect our stay and is no reason for complaint Ignore the reviews from those expecting to stay at the Ritz- this hotel cost half the price of a Travelodge and offered just as much hospitality! Would definitely stay again!
The location is great. You can walk everywhere. But the hotel is really trashy even for English standard. The lamp was hanging loose. Lock to the toilet broken. And mould in the shower. For Swedish standard this is a 1 of 5. Really trashy but in English standard 2 of 5. We paid 200 £ for a room 3 nights. If you gonna have a shower don’t forget to have the heat on (element) . If it’s not on the shower water not gonna be warm.
- Walking distance to Madame Tussaud's Wax Museum and London Business School
- WiFi in public areas (fees apply)
- 24-hour front desk
Located in City of Westminster, Somerset Hotel is within a 10-minute walk of popular sights such as Madame Tussaud's Wax Museum and London Business School. This 20-room, 3-star hotel has conveniences like a 24-hour front desk. Located centrally in London, it's also close to University College London and University of London.
All 20 individually decorated rooms provide phones and desks. For entertainment, guests can expect to find satellite TV. Beds sport premium bedding and bathrooms offer free toiletries.
Guests of Somerset Hotel enjoy features like WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.
Reviews from Trip Advisor
37.0% of guests recommend this hotelTotal of 245 reviews